Adam Adrian | Page 4

Nice staff vary effective in getting my car back to me quickly the cashier was very quick quickly the cashier was very quick More

by Brandie Cornett Verified Customer Verified Customer

Report | Print

Very kind and caring. Nothing like Penske was in Indy. I was out of state air was out. Nothing like Penske was in Indy. I was out of state air was out. More

by marciafpavey Verified Customer Verified Customer

Report | Print

Fast checkin, courteous employees and all around good service. Complimentary coffee and hot chocolate. Speedy check out. service. Complimentary coffee and hot chocolate. Speedy check out. More

by msofarrell Verified Customer Verified Customer

Report | Print

Lack of training for employees to poor management of the service department- I have to assume all of BR must be run the same and will go elsewhere for future purchases and sevice service department- I have to assume all of BR must be run the same and will go elsewhere for future purchases and sevice More

by eroomek Verified Customer Verified Customer

Report | Print

Everyone was great quick and good service. Factory parts and same price As aftermarket repair shops Factory parts and same price As aftermarket repair shops More

by bobma120 Verified Customer Verified Customer

Report | Print

I just went for wiper blade replacement and get screw on license plate and remove the plate. The representative did not tell me there was going to be labor charges to replace a wiper blade… really!!! And la license plate and remove the plate. The representative did not tell me there was going to be labor charges to replace a wiper blade… really!!! And labor will be more than wiper blade itself. To have them replace license plate for $140 dollars an hour, and i was like no thank you! More

by drsuketu Verified Customer Verified Customer

Report | Print

Service is quick and reliable. Staff is friendly. Overall would recommend! Also the free WiFi to do stuff while I waited was helpful Staff is friendly. Overall would recommend! Also the free WiFi to do stuff while I waited was helpful More

by phule1111 Verified Customer Verified Customer

Report | Print

I needed an oil change for my Honda Pilot. They got me scheduled right away. The service was exceptional! They got me scheduled right away. The service was exceptional! More

by CP Verified Customer Verified Customer

Report | Print

Service department was friendly and prompt. Over the years I called in and talked to a service person and it has always been positive. I recently called in to schedule a service appointment and Over the years I called in and talked to a service person and it has always been positive. I recently called in to schedule a service appointment and ended up talking to an automated system which was highly frustrating. I sincerely hope I can always talk directly with an advisor in the future. If not I have other options to have my service done. During my last visit I was also frustrated with the waiting area. The seating was tight, and the vending machines were out of order. I wanted a water for my wife and had no options. I recently lived in Ohio and serviced my vehicles at Hinderer Honda in Heath. Their waiting area was perfect, welcoming, and offered free snacks and drinks.. Would suggest you benchmark them. More

by DAVIDARMOLD Verified Customer Verified Customer

Report | Print

I was in and out without a booked appointment within an hour. I was quoted up to 2 hours wait so I was pleased. hour. I was quoted up to 2 hours wait so I was pleased. More

by cstwalley Verified Customer Verified Customer

Report | Print