Adam Bistodeau | Page 72

Very polite, Friendly and considerate. Explain work done, and usually why, options available if any. Takes the time to answer questions in regards to the work, and for other questions on my mind. A very good and usually why, options available if any. Takes the time to answer questions in regards to the work, and for other questions on my mind. A very good overall experience. Pricewise, an ok rating, seems to be very near many repair stations. More

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Process of receiving a new windshield was handled smoothly and professionally. There was everything stated "up front," and no surprises. Adam made sure the crystal infusion was included in the repla smoothly and professionally. There was everything stated "up front," and no surprises. Adam made sure the crystal infusion was included in the replacement windshield at no extra cost. Adam knows our history with this car and has sought our satisfaction above all else. More

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If I could choose I would like to work with Adam every time I go in for service, not that I haven't had a good experience with others, but I feel he does go the extra mile to work with me in getting thing time I go in for service, not that I haven't had a good experience with others, but I feel he does go the extra mile to work with me in getting things up-to-date and getting me the best price possible - whether that is true or not. More

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I purchased my Kia Sedona from this dealership in '07. Since then I have had it in a number of times for numerous problems. I have dealt with Greg (Service Dept) on a number of occasions and feel that he Since then I have had it in a number of times for numerous problems. I have dealt with Greg (Service Dept) on a number of occasions and feel that he is very arrogant. Other men in the Service Dept. have been extremely wonderful to work with. Being a woman, I feel Greg thinks he is above women. I do not like dealing with him. As far as my vehicle goes, I feel that the '06 Kia Sedona I purchased with only 33 miles on it, has had it's fair share of problems. Just this year alone it has been in the dealership, for an extended period of time for the electrical problems it has had. (Extended period of time to me is more than 3 days) I DO NOT feel safe in this car. Just recently I had my Sedona in and was told by Greg that all of the electrical was not grounded properly. To me, that's just a fuse waiting to be lit. The sway bar links needed to be replaced and a couple of other issues that were hopefully resolved. Earlierthis year I have had the electrical junction box, at least that what they tell me, replaced twice within a 2 month period. My Sedona only has 45,000 - 46,000 miles on it. So you are wondering if I would recommend this dealership...to purchase a vehicle...NO - you don't know what you will be getting and how long it will be before something breaks down or possibly starts on fire...you would think they would check the grounding before putting the vehicle up for sale. Recommend this dealership for service....MAYBE...if working with Greg in the Service Dept....you better be a man. Everyone else in the serivce dept....man or woman would be fine. Thanks for letting me comment. More

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Bar none the best service experience I have ever had. I have now been going to Luther Nissan Kia for 5 yrs and have purchased 3 cars. I have always been treated fairly and with respect...this keeps me com have now been going to Luther Nissan Kia for 5 yrs and have purchased 3 cars. I have always been treated fairly and with respect...this keeps me coming back. I return for good pricing and by far the best service dept in the Twin Cities. Thanks to all at Luther Nissan Kia. More

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