Adam Castle

Always great service. Everyone is always very nice and accommodating. I always trust taking my car here for service. Everyone is always very nice and accommodating. I always trust taking my car here for service. More

by NMOON3 Verified Customer Verified Customer

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No problems. Everything went smoothly! Adam was on top of it! Our car is fixed. Everything went smoothly! Adam was on top of it! Our car is fixed. More

by L.FERG4350 Verified Customer Verified Customer

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Took care of my needs Exactly dealership with very helpful people Explained all my concerns and what services I needed and how they would be provided helpful people Explained all my concerns and what services I needed and how they would be provided More

by 1BRENDAMCCULLOUGH Verified Customer Verified Customer

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Sounds like the business is severely short on staff. Should staff weekends too based on my situation. Should staff weekends too based on my situation. More

by Phibbes Verified Customer Verified Customer

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For a process that I was told would only take one business day, somehow almost took an entire week. And I was never told about these delays until I called in myself wondering where my car was. The ca business day, somehow almost took an entire week. And I was never told about these delays until I called in myself wondering where my car was. The car was picked up Sunday morning. No word until I called on Tuesday, and was told it would be ready Wednesday. Wednesday comes and goes, no car and no call. I finally get the word that the car is finished on Friday. Also, after the multipoint inspection, many items on it were denied without any word from me on what I would want addressed, except for the one that was too expensive for me to afford at the time. The Check Engine light is also on now so I gotta see what that's about. More

by Devin Verified Customer Verified Customer

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Adam was fine. I feel they should have kept my car longer vs wanting to give it back as the first option. But... I am leaving town and maybe that was the rush. I fe I feel they should have kept my car longer vs wanting to give it back as the first option. But... I am leaving town and maybe that was the rush. I feel it is the service center to figure out my issue. FYI: I still have an issue with my car and it is frustrating. More

by JPB Verified Customer Verified Customer

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Adam was fine. I feel they should have kept my car longer vs wanting to give it back as the first option. But... I am leaving town and maybe that was the rush. I fe I feel they should have kept my car longer vs wanting to give it back as the first option. But... I am leaving town and maybe that was the rush. I feel it is the service center to figure out my issue. FYI: I still have an issue with my car and it is frustrating. More

by JPB Verified Customer Verified Customer

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The best dealership I have dealt with. Drew made the process as painless as possible. Drew made the process as painless as possible. More

by ASHLEYGILLIAM Verified Customer Verified Customer

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Outstanding customer service by Adam in the service department and he is truth life saver 👏. Recommended 100%.... department and he is truth life saver 👏. Recommended 100%.... More

by lperson785 Verified Customer Verified Customer

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They did what they said they would. ... Very communicative and finished car quickly.... also happy to get a loaner since I live 40 miles, 1 hr drive, from dealership. ... Very communicative and finished car quickly.... also happy to get a loaner since I live 40 miles, 1 hr drive, from dealership. More

by DHEGENER Verified Customer Verified Customer

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