Adam Castle | Page 5
Service Advisor
INFINITI Of Melbourne
100 N Harbor City Blvd
Melbourne, FL 32935
Dealership Experience
2 yrs, 6 mos
Industry Experience
12 yrs, 7 mos
101 Reviews
Write a Review101 Reviews of Adam Castle
September 25, 2025
No worries can trust all work knowledgeable professional friendly leaves car like noon a great place to do business worry-free friendly leaves car like noon a great place to do business worry-free More
Other Employees Tagged: Drew Huff, Martin Hausen
September 23, 2025
The technician was very rude and argumentative. He ordered a door handle and didn’t get all the parts needed to complete the job so we will have to go back again. We also made him aware that we ha He ordered a door handle and didn’t get all the parts needed to complete the job so we will have to go back again. We also made him aware that we had to have the car back no later than 1:00. He insured us that it was not a problem as we dropped the car off early enough with time to spare. Well that didn’t go as planned either. It was just a mess from start to not even finished. To even get in touch with someone on the phone is a real challenge. Would not recommend them! More
September 20, 2025
Purchased a gently used Tahoe from Infiniti had to shutter in the transmission was told that it would be taken care of on the wheel picked it back up still had the same issue as when I dropped it back shutter in the transmission was told that it would be taken care of on the wheel picked it back up still had the same issue as when I dropped it back off tried to take it back. They said they could not diagnose it had to take it to Chevy Chevy. Diagnosed it as a bad transmission. It’s a good thing. I purchased the warranty because I had to use it right away because of their negligence, very disappointed in the fact that infinity told me that they would fix it on the wheel prior to the purchase and did not. More
September 17, 2025
The service was really good. They were quick and thorough. Handle everything with great service. They were quick and thorough. Handle everything with great service. More
Other Employees Tagged: Drew Huff, Martin Hausen
September 16, 2025
Drew was great only objection was length of time it took service.Staff was extremely helpful. service.Staff was extremely helpful. More
Other Employees Tagged: Drew Huff, Martin Hausen
September 13, 2025
Excellent communication, efficient Service visit. Service staff maintained great communication . comfortable waiting room. Great massage chair Service staff maintained great communication . comfortable waiting room. Great massage chair More
Other Employees Tagged: Drew Huff, Martin Hausen
September 11, 2025
Typically, they wash and clean my vehicle. But not he last two times. The did manage to obtain the correct sensor after more than 4 months of attempting this. But not he last two times. The did manage to obtain the correct sensor after more than 4 months of attempting this. More
Other Employees Tagged: Drew Huff, Martin Hausen
September 01, 2025
Did a great job serving my car. Only issue was part shipping but that's not the fault of service center that's the fault of the shipper. Only issue was part shipping but that's not the fault of service center that's the fault of the shipper. More
Other Employees Tagged: Drew Huff, Martin Hausen
August 28, 2025
Great customer service! Drew and Martin were exceptional and ensured all items were addressed for our service appointment. Drew and Martin were exceptional and ensured all items were addressed for our service appointment. More
Other Employees Tagged: Drew Huff, Martin Hausen
August 26, 2025
Service is Great they work very hard to get you approved with very low payments with very low payments More
Other Employees Tagged: ALEX G BRAUN, Mike Enos, Christopher Lila, Tunde Divoll, Ron Wilcox, Karona Meas , Chris Amos
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