Adam Caughron
Adam Caughron at Temecula Valley Lexus

Adam Caughron

Service Consultant

Temecula Valley Lexus

42081 Dlr Drive
Temecula, CA 92591

Contact Me
5.0
24 Reviews
5.0

24 Reviews

Write a Review

24 Reviews of Adam Caughron

March 08, 2026

Dealership Rating
Employee Rating

The staff are very warm and friendly also helpful especially Adam he’s the best. More

by Crdumbia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Temecula Valley Lexus responded

We're thrilled to hear that you had such a positive experience with our warm and friendly staff, especially Adam. Your satisfaction is our priority, and we appreciate your kind words! Regards, Tom Rudnai President

February 21, 2026

Dealership Rating
Employee Rating

Didn’t fix the problem, now I have to wait for the brakes to fail for your team to fix the problem. There’s an active tsb for the car and I let you guys know it’s having the issues the tsb talks about but yo More

by giordano350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Temecula Valley Lexus responded

Thank you for sharing your feedback. After reviewing your visit, we confirmed that the applicable TSB is not covered at your vehicle’s mileage, and any related repair would be out of pocket. During your first visit with us, we completed a full inspection at no charge and provided a courtesy loaner while our master technician evaluated the concern. At the time of inspection, we were unable to duplicate or verify the condition described. We would never recommend or perform an out-of-pocket repair without first confirming the issue. We understand how frustrating intermittent concerns can be, and we’re happy to re-evaluate the vehicle if the condition becomes more consistent or worsens. Please feel free to reach out so we can assist further. Regards, Dustin DeLeon Service Director ddeleon@tvlexus.com

Feb 23, 2026

Temecula Valley Lexus responded

Thank you for your response, and my apologies for any aggravation. I would be happy to assist with your concerns and can be reached directly at 951-225-0560. Regards, Dustin DeLeon Service Director

Feb 23, 2026

giordano350 responded

Funny, I was told this was covered In total with the miles on the rx450HL by the manufacture warranty and the certified warranty and the TSB itself. You probably shouldn’t have responded to this because you’re flat out lying now to the public. I’ll be getting Lexus corporate involved now because of this response I received from you.

January 19, 2026

Dealership Rating
Employee Rating

The dealer is good and the people there are helpful and polite. The sales person and service dept are knowledgeable and do good job. More

by Ron G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rigo Rosas

Jan 20, 2026

Temecula Valley Lexus responded

Ron, Providing excellent service is our priority, and your feedback means a lot to us. We look forward to seeing you again soon! Regards, Tom Rudnai President

December 28, 2025

Dealership Rating
Employee Rating

Straight forward, very clear on what needs to be done each time for maintenance. Good at getting things scheduled More

by MATTHOUAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Temecula Valley Lexus responded

We’re thrilled to hear that you appreciate our clear communication and scheduling efficiency for maintenance. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service. Regards, Tom Rudnai President

December 15, 2025

Dealership Rating
Employee Rating

Excellent staff and service. The lounge and open areas are inviting as one waits. Thank you. More

by YAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Adkinson, Jimmy Gutierrez

Dec 15, 2025

Temecula Valley Lexus responded

It's wonderful to see that you were impressed with our service and facility! We look forward to working with you again! Regards, Tom Rudnai President

November 27, 2025

Dealership Rating
Employee Rating

Love the service, representatives and waiting area at Temecula Lexus. Received a car was and tank top off during our recent service...! More

by DDANGERFIELD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Temecula Valley Lexus responded

We're thrilled to hear you enjoyed our service and amenities. It’s always our goal to provide an exceptional experience, and we appreciate your feedback! Regards, Tom Rudnai President

November 27, 2025

Dealership Rating
Employee Rating

The service reps that I felt with were very friendly and personable, knowledgable and efficient. More

by OT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Temecula Valley Lexus responded

It's so nice to hear that our service reps made a positive impression with their friendliness and expertise. Your satisfaction is our top priority, and we look forward to serving you again! Regards, Tom Rudnai President

November 19, 2025

Dealership Rating
Employee Rating

I don’t like buying anything, let alone, buying a car. It is tedious and time consuming. We went to the Temecula Valley Lexus dealership this morning and was met by Philip Meneses. From the beginning, Ph More

by mira.nova3000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2025

Temecula Valley Lexus responded

We're thrilled to hear that Philip and Christiano provided such a positive and respectful experience. Your recommendations mean the world to us. We look forward to serving you again in the future! Regards, Tom Rudnai President

November 13, 2025

Dealership Rating
Employee Rating

Great dealership, especially the service department. Adam is excellent and always provides excellent customer service. More

by shhannah2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Adkinson

Nov 14, 2025

Temecula Valley Lexus responded

It pleases us to hear you had a great experience with our service department and Adam's customer service. Your feedback motivates us to keep delivering top-notch service! Regards, Tom Rudnai President

October 28, 2025

Dealership Rating
Employee Rating

Lexus Temecula provides fast and reliable service. I also like that they will provide loaner cars when available. They make service days hassle-free, especially if you don’t like to wait at the deal More

by sonjajames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard IV

Oct 29, 2025

Temecula Valley Lexus responded

It's wonderful to hear that you appreciate our fast service and loaner cars. Making your service experience hassle-free is our top priority. We look forward to seeing you again soon! Regards, Tom Rudnai President

1

Dealership Inventory (105 Vehicles)

used 2022 BMW X5 PHEV car, priced at $33,788
2022 BMW X5 PHEV
used
Alpine White exterior
Automatic
All-wheel Drive
new 2025 Lexus RX 450h+ car, priced at $78,639
2025 Lexus RX 450h+
new
Eminent White Pearl exterior
Automatic
All-wheel Drive
used 2018 Cadillac XT5 car, priced at $16,455
2018 Cadillac XT5
used
Dark Granite Metallic exterior
Automatic
Front-wheel Drive
used 2023 Lexus RX 350 car, priced at $41,777
2023 Lexus RX 350
used
Eminent White Pearl exterior
Automatic
Front-wheel Drive
used 2023 Lexus NX 350 car, priced at $34,773
2023 Lexus NX 350
used
Caviar exterior
Automatic
All-wheel Drive
used 2023 Lexus GX 460 car, priced at $56,488
2023 Lexus GX 460
used
Nightfall Mica exterior
Automatic
Four-wheel Drive