Adam Ghouleh
Adam Ghouleh at Family Hyundai

Adam Ghouleh | Page 13

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
292 Reviews
4.4

292 Reviews

Write a Review

Dealership Experience

11 yrs, 10 mos

Languages Spoken

Arabic Arabic

English English

292 Reviews of Adam Ghouleh

December 31, 2021

Dealership Rating
Employee Rating

Pleasant experience overall. Bought the one car that was the model I was looking for. I paid full sticker price which is better than most dealerships right now. More

by MRKKNUDSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici

Dec 31, 2021

Family Hyundai responded

Mark, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 16, 2021

Dealership Rating
Employee Rating

Average, Nothing spectacular.. Nobody really went out of their way to make sure you had a great experience.. More

by julzz32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority, and we're sorry if we fell short here. Please don't hesitate to reach out to management if you'd like to share some more detail. We are always eager to learn and make improvements. We appreciate your review and hope you will give us another opportunity to serve you.

November 19, 2021

Dealership Rating
Employee Rating

The whole process took way to long. Due to the high cost of the car there should have been a few perk thrown in. I realize the car was considered used (1100 m) but the service agreement for free oil change More

by jjoppek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sonata Bartkus, Joe Panici

Nov 19, 2021

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We strive to make sure that every customer leaves happy, and it's disappointing to hear that you weren't fully satisfied with your experience. We appreciate your business and hope you will give us another opportunity to serve you.

November 10, 2021

Dealership Rating
Employee Rating

They go all out to make sure you are happy with your purchase and service. More

by SEWINGHOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2021

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2021

Dealership Rating
Employee Rating

I am loving my new car, thank you all for making it happen for me! More

by KRISTY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Family Hyundai responded

Kristy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 03, 2021

Dealership Rating
Employee Rating

I don't know how or why Family Hyundai is receiving 4-5 star reviews but I can provide proof that the smiles, hand shakes, kind words are a show. Family Hyundai lied and ignored, me on 2 occasions. Using t More

by Played with
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Graham Watson , Joe Panici

Aug 20, 2021

Family Hyundai responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

Aug 03, 2021

Family Hyundai responded

Played with, can you please provide me with a name and phone number so that I can handle this issue with you immediately? Thank you, Graham Watson

Aug 07, 2021

Played with responded

You already have my information. I don't have to resolve any issue with Family Hyundai. I have my checks, I have the vehicle there isn't anything you can offer except . An apology for the way I was treated.

July 20, 2021

Dealership Rating
Employee Rating

The whole process - trade-in, paperwork, financing took just a few hours. I wish I could have left there with a few more dollars still in my pocket but overall, I’m satisfied. More

by JROD147
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Kelly Kuckelman

Jul 21, 2021

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Family Hyundai!

July 08, 2021

Dealership Rating
Employee Rating

Great service department. Although it's busy the employees including Candy, the cashier, are always providing superior customer service. I appreciate how they keep me informed. More

by ayrshire2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 08, 2021

Dealership Rating
Employee Rating

Excellent customer service. Management does care about the customers needs. Will recommend to family and friends. A special shout out to Adam who helped out tremendously! More

by favnurse2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 07, 2021

Dealership Rating
Employee Rating

Gracias por todo muy buena estadía muy buen recibimiento les agradeSco su amabilidad espero en un futuro realizar otra compra con ustedes muchas gracias More

by GABRIELBECERRA935
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Scott Lupo , Joe Panici

Jul 07, 2021

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Jul 08, 2021

GABRIELBECERRA935 responded

You welcom

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