Adam Harris | Page 11

Great customer service. Easy to deal with! Very knowledgeable and answered all of our questions to ensure we were ready to purchase the model we wanted. Happy customers a Easy to deal with! Very knowledgeable and answered all of our questions to ensure we were ready to purchase the model we wanted. Happy customers and will visit again for our next purchase! Thank you for a great experience and treating your customers right! More

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Very attentive, hard working, and look to get you the vehicle that you want. Very pleased. vehicle that you want. Very pleased. More

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Follow up to my other review I left because while I love my car i bought, this dealership has caused me nothing but stress and agony ever since while also dealing with serious health conditions. Nissan in b my car i bought, this dealership has caused me nothing but stress and agony ever since while also dealing with serious health conditions. Nissan in bentonville and nissans website will claim to "wave" up to 3 payments before your lease is up if you are re leasing or buying a purchase. Which was confirmed by the dealership via email. They failed to do so and instead of providing me proof it was paid, the last and only payment I had on my lease for them to "wave" went to collections after their financial department claims they paid it but won't call me back or provide me proof to show NMAC. Their GM won't call me, email me or try to rectify this situation himself in any way since March and I've only been able to get answers through my salesmen who is the only person who seems to find this important, only getting peices of info at a time and even offered to pay some of it himself out of guilt for what is happening. which is beyond inappropriate as the dealership is the one making these deals with customers and not following through. McLarty Daniel Nissan in bentonville should be appalled and beyond embarrassed to allow this situation to happen to a someone who's used them for 4 vehicles now and even recently gave them buisiness only to try to help my salesman. Tione who I suppose is their form of customer service is the most immature representative and NMAC personally told me to not speak with her after reading them our emails back and forth for any customer service matters, as she does not provide any accurate information and is incredibly unprofessional in her emails. I had tried emailing her 1 last time out of good faith and she responded like a middle schooler, only solidifying why I was told to not speak with her. NMAC said that the dealership just needed to send in their payment to make this right since they made the deal with me as a customer. Since March all I wanted was this "waved" payment to be taken care of since it was one of the selling points of buying a vehicle there or re leasing and all I've been met with is passive aggressive emails and not a single representative from the location willing to call me back or email me back on the matter even before it escalated. I even offered for them to cut me a check to just make it a quick fix to make this go away for NMAC to be happy and even that wasn't good enough for them. Billy Turner is a great salesman but this established has now not only affected my finances and credit but also my health from all the stress. This was my 1st car purchase ever and while they might forget I ever stepped foot in their door as just another car off the lot, I unfortunately will never get to forget this experience. I loved and used Nissan for years all for this to have to be my lasting impression. More

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It was very welcoming. The sales person was waiting for me with an umbrella as I got out of my car The sales person was waiting for me with an umbrella as I got out of my car More

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EJ was extremely helpful and informative the first time we visited the dealership and a great guy to work with; so we made sure to see him on our return! The whole buying experience from start to finish wa we visited the dealership and a great guy to work with; so we made sure to see him on our return! The whole buying experience from start to finish was made easy and straightforward by him! And the finance guy explained things very clearly which was a nice change! More

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Chris was able to get us in the car we wanted at the price we wanted. We didn't feel pressured and it was a nice experience overall. price we wanted. We didn't feel pressured and it was a nice experience overall. More

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Worst! experience I ever had with a dealership. I purchased a car with problems. I purchased a certified warranty that contradicts itself. I cannot believe experience I ever had with a dealership. I purchased a car with problems. I purchased a certified warranty that contradicts itself. I cannot believe how I was treated! I am going to take these matters further. I will not put up with this treatment. More

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Just bought a 2016 Grand Cherokee from Landon and Matt Jones after my bankruptcy. Thanks guys, stellar company that goes above and beyond for people and their needs. Jones after my bankruptcy. Thanks guys, stellar company that goes above and beyond for people and their needs. More

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Christian is an amazing salesman and I highly recommend working with him. His welcoming demeanor and extensive knowledge about the vehicles made the entire process smooth and enjoyable. He took the time to working with him. His welcoming demeanor and extensive knowledge about the vehicles made the entire process smooth and enjoyable. He took the time to understand my preferences and budget and answered all my questions with patience and expertise. His professionalism, honesty, and willingness to go the extra mile makes him the best car salesman I've ever worked with. The entire dealership staff was exceptional in every aspect. Highly recommend McLarty Daniel Nissan! More

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The dealership is well maintained and free from clutter. We were greeted at our vehicle before entry into the sales area. Our salesman had knowledge of our preferences and selccted a vehicle ready for inspe We were greeted at our vehicle before entry into the sales area. Our salesman had knowledge of our preferences and selccted a vehicle ready for inspection. This was a kindness and provided us assurance we were on the right track. Contracting was conducted quiclkly and efficiently. We were pleased with not only the quality of the vehicle but also with the salesman and contract provider. More

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