"Haydar Arizona is a great salesman. He did his job and..."
Haydar Arizona is a great salesman. He did his job and waiting for us to be done with the finance guy and we didn't get out of there til almost 9p.m. I've only had my car 5 days but I'm loving my mini van.
"Trash. Service is trash. They actually deleted my first..."
Trash. Service is trash. They actually deleted my first review so allow me to say it more clearly here. I brought my car in at 10:30. They didn’t start work until 4. This is my 6th hour in this god forsaken lobby. I believe i’m losing my sanity. I will keep this updated as it’s my only means of documenting my incoherent thoughts. never come here if you can avoid. As for me. I think I may never leave again.
"We really appreciated being worked into the service..."
We really appreciated being worked into the service schedule. We would not have been to return to Fort Smith without the repair. Department was very timely with the repair and was able to work with our Nissan warranty. The service made an emergency turn into a pleasant experence. We also spent wait time looking at a new truck with Billy who was very attentive and we are continuing to consider a new purchase. Thanks for all your dealership's assistance.
"McLarty Daniel has been quite friendly over the past 9..."
McLarty Daniel has been quite friendly over the past 9 years. We’ve bought three cars from them and have had them serviced by the supportive knowledgeable staff without a hitch. We will buy #4 from McLarty Daniel as well.
- Cheryl Helms
On July 6 I posted negative review of this dealership, DealerRater stated it would go live July 20 and this was to give the dealership time to contact me to resolve any issues. Haven't heard anything from Bentonville Nissan and the review hasn't been posted......I've sold this car and purchased another from a competitor.
"horrible customer service"
- Cheryl Helms
Recently took my car to this dealership because the check engine light was on. My appointment was at 1:00, at 2:15 it was still outside and had not been taken in......what are appointment times for? The advisor assigned, Mike Boenne is consistently the rudest customer service person I have dealt with. We had used him previously and switched to Ricardo, who is always polite.
I have purchased several vehicles from this dealership and will NEVER purchase another. I don't use social media, but would create a page just to let people know how I was treated.
I spoke with two other people in the waiting area that agreed the service department is lacking.
"Love the team at Nissian McLarty. Very pleased with..."
Love the team at Nissian McLarty. Very pleased with service and sales team. Process was super easy and pretty quick. Very professional, helpful and trustworthy.
"Excellent dealership very honest good people they..."
Excellent dealership very honest good people they really seem to enjoy their job very professional and helpful . Would buy a car there again very very good experience
"Best experience ever!!"
Every couple years we purchase a new vehicle and always dread haggling with the sales team. The group at McLarty was a pleasure. They were up front and to the point. made the buying process a joy. we will be back!
"They were amazing! I never felt pressured and the sales..."
They were amazing! I never felt pressured and the sales team went above and beyond to get me the car I wanted at a price I was comfortable with.