Adam Hensley | Page 2

Chris Z. & Mike M. Made this deal happen. Chris Z. Fiance Manager was able to get me a great rate and a doable payment. Chris Z. has sold me my past 5 vehicle & Mike M. Made this deal happen. Chris Z. Fiance Manager was able to get me a great rate and a doable payment. Chris Z. has sold me my past 5 vehicles and always made my experience better each time. I will definitely refer people to him and buy my next vehicle from him. More

by Nick Coomer Verified Customer Verified Customer

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The service department is absolutely beyond terrible! Cannot get an actual service writer on the phone or get a call back is impossible. I bought a used truck in December had a problem with it the night Cannot get an actual service writer on the phone or get a call back is impossible. I bought a used truck in December had a problem with it the night I drive it home waited a week to get it back now I'm having the same issue and no one will talk to me. Do not buy from this dealer and avoid getting any service done here at all costs. If I could go back and not buy from here I 100% would Avoid this place like the plague! More

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Worst service ever truck in service for a month and didn't even get the truck repaired paid money no repair and went from the service guy to the manager to the guy on top of the manager and still same didn't even get the truck repaired paid money no repair and went from the service guy to the manager to the guy on top of the manager and still same results More

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Worst dealership you know why because I bought a Toyota Camry from this dealership and taught it is a big dealership and they would never give their customers a bad car when I went there to see the car the Camry from this dealership and taught it is a big dealership and they would never give their customers a bad car when I went there to see the car the car was in a mechanic shop when I wanted to go and look at the car the sales man told me do not go close it is dangers I said ok then I asked him is everything fine with the car he said yes otherwise it would to auction that made more trust on the dealership and I made the deal after I bought the car I was able to pick it up the second day because of some detailing they had to do the second day after signing some documents with finance manager the sales man hand me the car and key fob was not working he told me to change the battery it will work so I did it did not work when I took it home I realised the emergency brake was not working the right side mirror not working the key fob when I took the car back on Monday if they can change the car they told me to take to service first if they list the things are wrong then we will the service told they will let know me Wednesday when I went Wednesday they said Thursday I talked to my sales man Diego he told me to come tomorrow his manager will help to change the car when I went that day he told me it is late the bank have funded already and again I went service the told me they do not have an answer yet so I got upset and went to their big office for new car sales and wanted to talk general manager they sent back sales then they asked for $1500 dollars to change the car I said I need to think about it the next day I told them I don’t have $1500 dollars and do not want to change the car at least can you guys fix it he said he will tell deigo to talk service manager and push it to get it done faster after that I went back and forth a lot my car was not getting done they kept my car for 11 days and just fixed the key fob they said you can take the car and they told that I can take the car when the parts are there they will call me it have been 20 days and they have not fixed yet so worst dealership ever I hoped they would give a good car but they even put my safety at risk because If my brake would fail and did not have emergency brake working I would be in accident and also struggle a lot with no car messed up my work schedule because of not having a car I would never ever go to buy a car for myself, friends neither for my family More

by fayyazimuhammad05 Verified Customer Verified Customer

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Norma and Joe were great. Very helpful and considerate. Paperwork for completing sale got confusing and had to come back to complete it. Overall a good experience. Very helpful and considerate. Paperwork for completing sale got confusing and had to come back to complete it. Overall a good experience. More

by ddginaz Verified Customer Verified Customer

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Adam Hensley & Anthony in the service dept were AMAZING! They went above & beyond the call of duty. Our truck would not start & it was on the top floor of a hospital parking garage so a wrecker was out of t They went above & beyond the call of duty. Our truck would not start & it was on the top floor of a hospital parking garage so a wrecker was out of the question. Adam did a quick training with Anthony, he went with us to the hospital and got it started immediately. We drove back to the dealership and Adam knew exactly what the problem was. They fixed it that day! What a great asset these associates are to your company! They truly do care about the customer! Thanks Adam & Anthony for your great service. Robert Snider More

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Great customer service. Adam was very helpful he went above and beyond to help us. Adam was very helpful he went above and beyond to help us. More

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Chet was great and intervened when we some issues with the car. We had some issues with the service department but it was straightened out. Overall we were very satisfied. the car. We had some issues with the service department but it was straightened out. Overall we were very satisfied. More

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Quebedeaux really made our purchasing of a new vehicle an extraordinary one, thank you so much! extraordinary one, thank you so much! More

by alolivarria Verified Customer Verified Customer

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Adam everybody says good things about him I don't know why no progress reports no rental they have had the truck longer than I have first the engine blew then something with a rear end part 2018 Dodge ram why no progress reports no rental they have had the truck longer than I have first the engine blew then something with a rear end part 2018 Dodge ram 4x4 sour like a lemon. More

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