Adam Kendal | Page 3

Heritage Mazda Catonsville was a very friendly and hassle free experience. We also got a great deal free experience. We also got a great deal More

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Despite numerous emails and phone calls over the past 5 1/2 weeks, I still have not received the 2nd key fob (it was "lost" or more than likely, false advertising). Initially, Joe & Steve were really good 1/2 weeks, I still have not received the 2nd key fob (it was "lost" or more than likely, false advertising). Initially, Joe & Steve were really good at lip service without follow-through, but now they don't respond at all; the car still stinks of stale cigarette smoke and I continue to drive around with a temporary plate. More

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Quick and good customer service from Kalyan Anthony. Really enjoyed shopping at Heritage! Will return for future purchases. Really enjoyed shopping at Heritage! Will return for future purchases. More

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Friendly, informative, low pressure sales people. Willing to give space to make up your mind, and willing to spend as much time with you as you need. Good inventory and prices. Willing to give space to make up your mind, and willing to spend as much time with you as you need. Good inventory and prices. More

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Everyone at Heritage Mazda was friendly, knowledgeable, and helpful. We actually drove from Frederick to Catonsville because we were so pleased with the customer service we received over the phone and the and helpful. We actually drove from Frederick to Catonsville because we were so pleased with the customer service we received over the phone and the service was even better in person! More

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Mohan and his manager Tarek were very professional and did a great job. Will go back for more cars. did a great job. Will go back for more cars. More

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Lakeysha did a great job making me comfortable buying my first new car. She fully explained the buying process. Lakeysha also showed me how to use several of the cool bells and whistles that came with my CX first new car. She fully explained the buying process. Lakeysha also showed me how to use several of the cool bells and whistles that came with my CX-5. I am so happy with my new car!! More

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Jesse sold me my car and showed me the ropes of it. I thought he did a great job!You knew all the information on mazdas.I would recommend you to a friend! I thought he did a great job!You knew all the information on mazdas.I would recommend you to a friend! More

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Mohan is a friendly and professional salesman. He helped me find a better option than what I had in mind walking in, and it was at a better price and had better options. He made the typical buying He helped me find a better option than what I had in mind walking in, and it was at a better price and had better options. He made the typical buying experience as pleasant as one can make it. More

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Buying a vehicle is a huge investment, but you are also investing in a dealership, so you want to go to a reputable one. Heritage Mazda of Catonsville became my dealer of choice when I purchased my 2019 Je investing in a dealership, so you want to go to a reputable one. Heritage Mazda of Catonsville became my dealer of choice when I purchased my 2019 Jeep Compass Latitude. My salesperson, Devora, created a buying experience everyone should have when making such a major decision. Devora is friendly, knowledgeable and most importantly - NOT PUSHY! I couldn’t wait to purchase my vehicle and tell everyone about my phenomenal salesperson. Now, after the sale, is your dealer still taking care of you? Heritage Mazda does. I worked with Steve Knolle to discuss a concern, and, he too, was extremely professional, knowledgeable and LISTENed to my concerns. He did not brush me off or tell me what I wanted to hear - HE LISTENED and took action. Put my concerns to rest and assured me Heritage takes care of its customers. So - do you want to make one of the largest purchases decisions you will make with a just a good dealership, or a GREAT dealership? If it’s the latter, there’s only one answer, in Maryland, Heritage Mazda of Catonsville. Thanks to the entire Heritage Mazda of Catonsville Team! You have a customer for life! More

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