Adam Kendal | Page 3

I KNOW ITS USED BUT ONLY 2 YRS OLD AND STUFF THAT COULD GET WORSE. AT FIRST IT WAS ALL GOOD THERE AFTER OVER A MONTH GOT A CAR AND SEEMED GOOD. AFTER I BOUGHT THE CAR IT WAS SUPPOSED TO BE SET UP TO H GET WORSE. AT FIRST IT WAS ALL GOOD THERE AFTER OVER A MONTH GOT A CAR AND SEEMED GOOD. AFTER I BOUGHT THE CAR IT WAS SUPPOSED TO BE SET UP TO HAVE AREAS OF PAINT TOUCH UP THE FEW ON THE HOOD HAD RUST ON THEM AND A COUPLE SIMPLE THINGS AND MAKE MY 2ND KEY. I WENT IN ON THE DAY THUR I WAS TOLD & THE GUY WASN'T THERE. I WAS TOLD CALL THE NEXT DAY FRI TALK TO OMID THE GUY I TALKED TO AND LEFT MESSAGE FOR OMID TO CALL ME BC SERVICE SAID HE HAS TO COME TO THEM TO LET THEM KNOW. THE GUY SAID TODAY IS NOT A GOOD DAY FOR THE TOUCHUPS. HERBERT CALLED BACK LIKE OMID WAS AVOIDING ME AND HERBERT KNEW NOTHING ABOUT IT, SAID HE HAS A MEETING AND HUNG UP WHILE I WAS TALKING. HE CALLED ME BEFORE THE SALE WENT THROUGH AND WAS TALKING TO PPL WHILE I WAS ONTHE PHONE. HE HASN'T REALLY KNOWN MUCH ABOUT ANY OF MY DEAL, I DEALT WITH OMID. BEFORE I TOOK THE CAR THEY SAID IT WAS CLEANED AND IT WASN'T THEY SHINED THE TIRES ONLY. HAD TO FOLLOW HERBERT TO GET THEM TO PUT GAS IN IT TOO. IT WAS BUSY AND THE SALE WAS RUSHED SO THEN AFTER I LEFT I NOTICED A RIP IN THE INSIDE OF THE PASSENGER DOOR ON THE LEATHER AND 2 LARGE CRACKS OF THE PAINT OR WHATEVER ITS MADE OF ON THE BACK RIM AND 1 PART LOOKS MELTED, I HAVE PICS THE TIRE WAS NOT HIT AGAINST. ALSO ALL AROUND THE RIMS IS PEELING SOMETHING SO IDK IF ITS A WRAP OR WHAT. SO NOW THEIR ACTING LIKE THE MINOR THINGS THEY AREN'T TRYING TO FIX. THAT SHOULD OF BEEN DONE BEFORE SELLING IT. More

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Heritage Mazda Catonsville was a very friendly and hassle free experience. We also got a great deal free experience. We also got a great deal More

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Despite numerous emails and phone calls over the past 5 1/2 weeks, I still have not received the 2nd key fob (it was "lost" or more than likely, false advertising). Initially, Joe & Steve were really good 1/2 weeks, I still have not received the 2nd key fob (it was "lost" or more than likely, false advertising). Initially, Joe & Steve were really good at lip service without follow-through, but now they don't respond at all; the car still stinks of stale cigarette smoke and I continue to drive around with a temporary plate. More

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Quick and good customer service from Kalyan Anthony. Really enjoyed shopping at Heritage! Will return for future purchases. Really enjoyed shopping at Heritage! Will return for future purchases. More

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Friendly, informative, low pressure sales people. Willing to give space to make up your mind, and willing to spend as much time with you as you need. Good inventory and prices. Willing to give space to make up your mind, and willing to spend as much time with you as you need. Good inventory and prices. More

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Everyone at Heritage Mazda was friendly, knowledgeable, and helpful. We actually drove from Frederick to Catonsville because we were so pleased with the customer service we received over the phone and the and helpful. We actually drove from Frederick to Catonsville because we were so pleased with the customer service we received over the phone and the service was even better in person! More

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Mohan and his manager Tarek were very professional and did a great job. Will go back for more cars. did a great job. Will go back for more cars. More

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Lakeysha did a great job making me comfortable buying my first new car. She fully explained the buying process. Lakeysha also showed me how to use several of the cool bells and whistles that came with my CX first new car. She fully explained the buying process. Lakeysha also showed me how to use several of the cool bells and whistles that came with my CX-5. I am so happy with my new car!! More

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Jesse sold me my car and showed me the ropes of it. I thought he did a great job!You knew all the information on mazdas.I would recommend you to a friend! I thought he did a great job!You knew all the information on mazdas.I would recommend you to a friend! More

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Mohan is a friendly and professional salesman. He helped me find a better option than what I had in mind walking in, and it was at a better price and had better options. He made the typical buying He helped me find a better option than what I had in mind walking in, and it was at a better price and had better options. He made the typical buying experience as pleasant as one can make it. More

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