"Go buy their cars. Like right now."
I was a first time car buyer, and I was really scared and nervous about not being able to find the right car for my needs and budget. I had previously gone to Tansky Toyota and CarMax, and both experiences made me feel like they just wanted to get me out the door. At Germain Honda of Dublin, I had the great pleasure of working with Adam Kocak to find the perfect car. He was really helpful, friendly, informative and willing to work with me every step of the way rather than push me into something I didn't want or couldn't afford. He didn't give up on me until we found the right fit. It really made the whole process so much less intimidating! I also want to thank Jerry for making the finance paperwork very clear and strait forward for me and my co-signer. And I was so happy to get my monthly payment lower than my target price! And to Marvin Hill, you have some great people on your team, thank you so much and I will be reccommending Germain to everyone I know needs a car! And give these guys a raise, they deserve it! Haha
Thank you all so much, I can't wait to (safely) blaze the highway in my beautiful Kia!
"Fabulous customer service and devoted car salesman "
This was a great experience especially as a first time buyer! Very glad that I bought my first car here. Awesome service from a Mr. Adam Kocak!
"Adam made my Godchild's first purchase exprience a great one"
- Pleased co-signer
Adam was friendly and worked with us to assure the car we bought (2015 Toyota Prius C) was in the best shape possible before my Godchild drove it off the lot. A repair needed to be made and a loaner provided until the car was ready. I first thought financing would be difficult as the first finance person we encountered exerted pressure on us to finance before we were ready. However, when we returned to finalize the purchase, we had the pleasure of working with James Howald, who was thoughtful and provided thorough information and helped us select appropriate additions without pressure. I would recommend Adam and James to any future customers.
"Used car purchase"
Great, honest, transparent transaction. Easy to test drive, very nice show room. Lots of cars to choose from. Adam Kocak was great to deal with. Would highly recommend.
"Great experience "
Went in to get an idea of what I might want to buy. Adam immediately greeted us and was so nice and helpful. He helped me find exactly what I wanted and talked me through the best financial plans and everything. It was definitely a very positive experience buying my first car.
Our family added a new driver. We came in with a couple used cars in mind. One was no longer available; another consumer had literally just purchased it. We test drove 3 and selected a low mileage sub compact. Quick and painless. Adam really hustled and kept the process moving.
"Efficient and straightforward. Adam was awesome"
The price was fair. The process felt transparent and did not try try to upsell me. I had to ask to see a more expensive version. Recommeded.
"Relaxed and Low pressure"
Our sales consultant Adam was very helpful, professional, and personable. I felt no rush or pressure to make a decision. A great experience overall for a first time buyer. I would definitely recommend this dealership to a friend.
"Very Pleasant experience "
I purchased a used 2015 Honda CR-V. I had done my research ahead of time and knew what I wanted. The price I got from Germain was very fair from the start. I researched for months on Autotrader and the list price for the vehicle I wanted was literally the second cheapest out of 1000 cars. Negotiations were very straightforward and I ended up receiving $250 off the list price. I considered this very fair given the appropriate price from the start. Was impressed with my salesperson, Adam Kocak. Highly recommend.
Came in for a trade in and to get a use Accord, trade in was disappointing but they worked with me on the price and offered me a better interest rate than the bank's that I came in with