Great Customer Service!
James is Super Friendly and Made Everything Possible For Us to Leave with a Vehicle we Love!
James is Super Friendly and Made Everything Possible For Us to Leave with a Vehicle we Love!
More
by Andrea
Verified Customer
Verified Customer
Other Employees Tagged:
James Shepard
Sep 21, 2024 -
Quebedeaux Buick-GMC responded
Thank you, Andrea, for your wonderful review! We're thrilled to hear that James provided you with great customer service and helped you find a vehicle you love. At Quebedeaux Buick GMC, we strive to make every experience exceptional. We look forward to seeing you again soon!
Best,
The Quebedeaux Buick GMC Team.
Rushed, dirty vehicle, check engine light already on and
was told "that won't happen"
was told "that won't happen"
More
by Ra
Verified Customer
Verified Customer
Sep 19, 2024 -
Quebedeaux Buick-GMC responded
Thank you for sharing your feedback. We understand your concerns regarding the condition of the vehicle and the check engine light issue. At Quebedeaux Buick GMC, we strive to maintain high standards for our vehicles, and we appreciate you bringing this to our attention.
Best,
The Quebedeaux Buick GMC Team.
Amazing place to buy a new car!
A very helpful team and made the process easy.
A very helpful team and made the process easy.
More
by dayanaramak
Verified Customer
Verified Customer
Sep 17, 2024 -
Quebedeaux Buick-GMC responded
Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at Quebedeaux Buick GMC. Our team strives to make the car buying process as smooth as possible, and we're glad we could assist you. We look forward to seeing you again for your next vehicle purchase!
Best,
The Quebedeaux Buick GMC Team.
Excellent service customer service on point hector
Fimbres nice guy explained everything on point no going around the bushes he explain everything overall good experience
Fimbres nice guy explained everything on point no going around the bushes he explain everything overall good experience
More
by justinodt22
Verified Customer
Verified Customer
Sep 05, 2024 -
Quebedeaux Buick-GMC responded
Thank you for your wonderful review! We're thrilled to hear about your positive experience at Quebedeaux Buick GMC. Hector's commitment to providing clear and straightforward explanations truly makes a difference. We appreciate your kind words and look forward to serving you again in the future!
Best,
The Quebedeaux Buick GMC Team.
Smooth experience by the entire team.
Very happy with the purchase. I would recommend them
Very happy with the purchase. I would recommend them
More
by david.montijo
Verified Customer
Verified Customer
Aug 29, 2024 -
Quebedeaux Buick-GMC responded
Thank you, David! We are thrilled to hear that you had a smooth experience with our team at Quebedeaux Buick GMC and that you're happy with your purchase. Your recommendation means a lot to us! We look forward to seeing you again.
Best,
The Quebedeaux Buick GMC Team.
Great customer service, I would highly recommend to
families and friends. Best deals in town
families and friends. Best deals in town
More
by laboyjj@gmail.com
Verified Customer
Verified Customer
Aug 16, 2024 -
Quebedeaux Buick-GMC responded
Thank you for your kind words! We truly appreciate your positive feedback about the customer service at Quebedeaux Buick GMC. We're delighted to hear that you found the best deals in town and are grateful for your recommendation to family and friends. We look forward to serving you again soon!
Best,
The Quebedeaux Buick GMC Team.
2nd review, and now I actually think 3 stars is okay.
First the hidden fees you find after your credit check (financed aftermarkets), and after that, you assume the car is in optimal condition, yet I wen
First the hidden fees you find after your credit check (financed aftermarkets), and after that, you assume the car is in optimal condition, yet I went to put some air in the tires already and they said the back tires are from 2016… something I was not told, therefore I assumed they would be newer. 8 years, so I guess on top of that, I need to get a couple new tires for the car, great.
PS: I don’t know what’s the point of keeping the contact of the salesperson if that guy answers like every 2 weeks, and doesn’t give all details, good. Maybe is my fault for not assuming you guys can’t even advise about the tires or tell the customer.
Again, the reason I got it is because specifically I liked that car, but the process in general was pretty average, except the financing part, which was great.
More
by ASB
Verified Customer
Verified Customer
Other Employees Tagged:
Mario
Aug 14, 2024 -
Quebedeaux Buick-GMC responded
Thank you for your detailed feedback. We appreciate you taking the time to share your thoughts about your experience at Quebedeaux Buick GMC. We understand how the hidden fees and the condition of the tires could be frustrating, especially since you were excited about the vehicle. Your insight regarding communication with our sales team is also noted, and we'll work on ensuring all details are communicated more effectively going forward. It’s great to hear that you liked the car and that the financing part of the process met your expectations. We will share your feedback with our team and work to improve our processes.
Best,
The Quebedeaux Buick GMC Team.
The salesman didn’t have the vehicle detailed or filled
with gas. The finance manager still hasn’t completed loan documents so I have to return today. The vehicle has a burnt out taillight that I’m require
with gas. The finance manager still hasn’t completed loan documents so I have to return today. The vehicle has a burnt out taillight that I’m required to replace myself.
More
by aaronmgaecke
Verified Customer
Verified Customer
Other Employees Tagged:
Mark
Aug 08, 2024 -
Quebedeaux Buick-GMC responded
Thank you for your feedback. We understand your concerns regarding the detailing and gas for your vehicle, as well as the delay in completing the loan documents. It’s important to us that you have a seamless experience at Quebedeaux Buick GMC. Your situation with the taillight is also noted, and we appreciate you bringing this to our attention.
Best,
The Quebedeaux Buick GMC Team.
Very polite , helpful and word hard to explain every
detail. Will recommend to others. Thanks
detail. Will recommend to others. Thanks
More
by joselabradosr
Verified Customer
Verified Customer
Jul 30, 2024 -
Quebedeaux Buick-GMC responded
Thank you for the kind words! We appreciate your recommendation and are thrilled to hear about your positive experience at Quebedeaux Buick GMC. We look forward to serving you again in the future!
Best,
The Quebedeaux Buick GMC Team.
The salesman was very knowledgeable, courteous, and
respectful. He followed through with the agreement and ensured I had a great positive experience.
respectful. He followed through with the agreement and ensured I had a great positive experience.
More
by Luis Coronado
Verified Customer
Verified Customer
Other Employees Tagged:
Mario Young
Jul 27, 2024 -
Quebedeaux Buick-GMC responded
Thank you for choosing Quebedeaux Buick GMC, Luis! We are thrilled to hear about your positive experience with our knowledgeable and respectful salesman. We appreciate your feedback and look forward to assisting you again in the future. Drive safely!
Best,
The Quebedeaux Buick GMC Team.