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Adam Lopez
Adam Lopez at Sierra Honda

Adam Lopez

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
229 Reviews
4.9

229 Reviews

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229 Reviews of Adam Lopez

September 23, 2025

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Employee Rating

Arrived to my scheduled appointment and was immediately greeted. Then met with my service advisor, Adam, and he was professional and very easy to work with. He listened and spoke clearly about what they w More

by mp2705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Sierra Honda responded

Thank you for reporting on the exceptional work Adam and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

September 21, 2025

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rated 5 stars rated 5 stars rated 5 stars rated 5 stars rated 5 stars More

by mikepsych
Recommend Dealer
Yes
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Sep 23, 2025

Sierra Honda responded

Thanks, Mike! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service.

September 19, 2025

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Very quick and easy. Text link kept me informed of work progress. Very good value with discount coupon. More

by HOLMETOM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2025

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

September 17, 2025

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Bought several cars here over the years. Came for service when my very local indie closed his shop. I'm happy with the service at Sierra and I feel like I'm in good hands with service advi More

by SierraMadreSteve
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Sierra Honda responded

Thank you for your kind review, Steve! We truly appreciate your continued business, and we're glad Adam has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service.

September 14, 2025

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Excellent service and the advisor was very helpful as well as the rest of the team. More

by salpradoramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best service experience possible. Thanks for letting us know your appointment was convenient and straight-forward. See you next time!

September 06, 2025

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No matter what I go in there for they always try to push something else on me, seems like a money grab too me! More

by JBBOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez

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Sep 08, 2025

Sierra Honda responded

We apologize if anything was amiss on your service visit, and want to make sure your expectations are met next time. While we do follow Honda protocol regarding service recommendations based on mileage and timing intervals, we understand how this could lead to questions and a need for more transparency. Please feel free to contact me directly and I'd be happy to go over any details that you'd like to discuss. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

September 03, 2025

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Was impressed at how streamlined their whole process is now, from the AI voice assistant that made the appointment, so the links that allowed you to see the status of your car. Adam was friendly, thorough More

by pvr
Recommend Dealer
Yes
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Sep 03, 2025

Sierra Honda responded

Thank you for your positive review! Providing thorough and efficient service is so important to us, and we are glad that Adam's and the team's efforts met your satisfaction. We look forward to continue serving you and your automotive needs with the same top-notch service in your visits to come!

September 02, 2025

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Sierra Honda is where I purchased my car so am loyal to give them my maintenance business. More

by TP9JXC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2025

Sierra Honda responded

Thank you for your amazing review! It is an honor to have earned your confidence and loyalty and we look forward to continue providing you with our best care in your visits to come! Safe travels.

August 30, 2025

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They couldn't find anything wrong with my car, so waived my fees as recompense. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

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Sep 03, 2025

Sierra Honda responded

Caroline, thank you for your 5-star rating. It is our pleasure to serve you and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

August 24, 2025

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Employee Rating

Kevin Eng is a very friendly and chill dude. The service delivered overall was efficient. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez

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Aug 25, 2025

Sierra Honda responded

We're glad Kevin and our service team made your day a little easier by being efficient, Sarah. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

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