Adam Morrision Vega | Page 6

Excellent First Car Buying Experience and Service Every employee I have interacted with has gone above and beyond to help me. Every step of the car buying experience and car service was explained befo Every employee I have interacted with has gone above and beyond to help me. Every step of the car buying experience and car service was explained before anything was decided on. I am proud to continue being apart of the Subaru Family. More

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Excellent service The service provided the best. I am extremely thankful with the dealer and of course with Adam, who solve my situation very easy and made all accommo The service provided the best. I am extremely thankful with the dealer and of course with Adam, who solve my situation very easy and made all accommodations to fix my car problem with smile in his face. More

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Sincere thanks! At first, there was a little bit of confusion with having two Subarus serviced at the same time, but once the minor kinks were worked out, everything At first, there was a little bit of confusion with having two Subarus serviced at the same time, but once the minor kinks were worked out, everything was awesome!! Major, major xxxxxxto Adam and Morgan for going above and beyond for us!! Also, sincere thanks to the gentleman that met us to receive and deliver our vehicles...he was so great and we feel horrible that we forgot his name!!! As a sidenote, our four-legged family were welcomed and treated with the same kindness that we were when they came with us to drop our vehicles off. So appreciated!! More

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Excellent service department When the check engine light came on, all functions related to the 'eye sight' system stopped working. I drove into the service aisle and even though When the check engine light came on, all functions related to the 'eye sight' system stopped working. I drove into the service aisle and even though I did not have an appointment, the issue was diagnosed within a few minutes - the catalytic converter had failed. The check engine light was reset and I made an appointment for the repair. All service was completed within the estimated time. The entire service staff is friendly and professional. More

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Great service as always The service and attention to detail is super at this dealership. They keep my car in new condition. Always let me know if anything is needs looking at The service and attention to detail is super at this dealership. They keep my car in new condition. Always let me know if anything is needs looking at. More

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Best Dearership I have ever experienced Everything went smoothly from the start to the finish. My wife had just left the hospital and resided in a wellness home. The dealership made it poss Everything went smoothly from the start to the finish. My wife had just left the hospital and resided in a wellness home. The dealership made it possible to close by sending DAN and Mark to her for signing. More

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Second purchase I used this dealership because it was easy to purchase a vehicle on line. I was able to get price quotes, which made it easy to shop around. Also ha I used this dealership because it was easy to purchase a vehicle on line. I was able to get price quotes, which made it easy to shop around. Also having the lower tax rate helps I was disappointed however to find the hitch I had purchased had not been installed. I was hoping to use on vacation. I live 150 miles away and will have to arrange to go back to have done, not to happy about that. I was also given a price quote on a Forester when I was asking about a “ forest green” Outback. I have used this dealership for several years and have been very happy with service and the friendliness of staff. More

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Takes way too long to get your car serviced! We set our appointment for a routine oil change 2 weeks ahead. On the day of, we arrived 10-20 minutes early. The service desk manager remarked how 2 We set our appointment for a routine oil change 2 weeks ahead. On the day of, we arrived 10-20 minutes early. The service desk manager remarked how 2 cars scheduled earlier than us weren’t there yet. We waited 3 HOURS for our car to get an oil change! 3 HOURS! After 2.5 hours and an uncomfortable nap later, I went to the desk to ask what was taking so long. The manager said they must have gone to lunch. Oh no kidding, huh? Terrible service and experience. I will never go back for any kind of services here. More

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Good things come to those who WAIT Had a small but deep scratch on my new Forester that we noticed when we picked up the vehicle. They said come back the next day and they will buff Had a small but deep scratch on my new Forester that we noticed when we picked up the vehicle. They said come back the next day and they will buff it out. We also noticed a bubble and scratch in the tint on the small front Window. Honestly it took a little longer than I thought it should (my unprofessional opinion) and I was getting a little impatient. BUT, at that time I was not aware that I was not on the service schedule and that they had squeezed me into a very busy Friday schedule. (Now I know and I appreciate that, Thank you) Man, when I saw the great job they did with the scratch I was happy. And the tint of course was like new. So thank you to the Subaru team that worked on my vehicle, Great Job. And I apologize if I was a little impatient with the service advisor, Adam, he is a very patient and laid-back professional. Thanks for squeezing me on the list and thanks for making that scratch disappear and thanks for fixing the tint. See you soon for some darker tint. :) Loving my new Forester and super happy to have a Dealership with employees like that. ( I would like to note that their waiting area is one of the nicest of all the dealerships I have been to. Free water, snacks, soda machine, CP charging tables, TV, Kids area and of course looking at some really nice vehicles in very clean and bright showroom.) More

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Superstore - a very accurate name Was directed to other Subaru dealers through True Car and did not find the experience positive. "Risked" doing an online request for info with the Cha Was directed to other Subaru dealers through True Car and did not find the experience positive. "Risked" doing an online request for info with the Chandler Subaru Superstore. Received a timely response from Johnny Barravecchio and he followed up with great facts (inventory, availability, pricing, etc.) and an honest, customer-focused approach. The Superstore is large, but welcoming. Everyone was extremely friendly, leading up to my car purchase decision, in delivering the vehicle, choosing service options, and in following up afterwards for installation of the Clear Bra with "Adam 1". Definitely feel fortunate to have connected with Johnny for the sales process, and the Encore follow up delivery program with Daniel is great. My first Subaru and expectations have already been exceeded. More

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