Adam Ratzlaff
Adam Ratzlaff at Charles Gabus Ford

Adam Ratzlaff

Pre-Owned Sales Manager

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

4.8
12 Reviews
4.8

12 Reviews

Write a Review

12 Reviews of Adam Ratzlaff

June 17, 2025

Dealership Rating
Employee Rating

Hate car buying. Probably worse thing to do. Anthony did a good job of respecting my dislike and answered all my questions. Made feel comfortable with the purchase. More

by sdsjrode1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Graham, Dylan Cottrell

Jun 18, 2025

Charles Gabus Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

May 16, 2024

Dealership Rating
Employee Rating

Our family has purchased three vehicles from Charles Gabus Ford over the years and it has always been a pleasant experience. More

by Ben
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Marde Austin, Randall (Rob) Hinds , Deliver coordinator

April 29, 2024

Dealership Rating
Employee Rating

I worked with another Ford dealer to buy a new Transit before going to Gabus as I was frustrated with the other dealer’s lack of communication as the vehicle wasn’t readily available due to supply chain i More

by Ryan G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Sanders, Dylan Cottrell

March 20, 2024

Dealership Rating
Employee Rating

I have been more than happy with the service at this dealership and the sales staff is good as well More

by Kelly
Recommend Dealer
Yes

Other Employees Tagged: Mark Wood, Dylan Cottrell

March 19, 2024

Dealership Rating
Employee Rating

Great place to purchase vehicle. Sales team on top of their game!! Made new vehicle purchase quick and easy More

by Broncofansnel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Rainey, Jacob Longden, Dylan Cottrell , Jamie Cleghorn, Mclovin looking dude in post sale garage very helpful. Didn’t get his name.

January 24, 2024

Dealership Rating
Employee Rating

My experience at Charles Gabus Ford was excellent. The salesperson was very knowledgeable about the model I purchased and made several valuable recommendations. The service staff made sure I had all o More

by jakobwunn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

December 19, 2023

Dealership Rating
Employee Rating

Pleasant buying experience from start to finish. Very helpful, friendly personnel. Took care of all of my cares and concerns quickly and promptly. I will totally recommend Charles Gabus Ford and Ste More

by Jeschirm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Sanders , Jamie Cleghorn

November 20, 2023

Dealership Rating
Employee Rating

I was pleased with the used car buying experience at Charles Gabus Ford. The sales and finance team worked hard for my business. I would buy from them again. More

by Bulltoph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Cottrell, Adam Delmege

September 16, 2023

Dealership Rating
Employee Rating

Great team and job. Problem was solved with a diagnosis of the problem and fixed. More

by dscully075
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randall (Rob) Hinds , Jake Davis

May 27, 2023

Dealership Rating
Employee Rating

Steve has always taken care of me. I always go to him when ever I have any car needs. I can always count on him. I have purchased 4 cars from him and will continue to do so. More

by BrittonA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Charles Gabus Ford responded

Hi Brittona, thank you for leaving such a great review and high star rating.

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