Michael Dabney
Michael Dabney at Charles Gabus Ford

Michael Dabney

Service Advisor

Charles Gabus Ford

4545 Merle Hay Rd
Des Moines, IA 50310

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Michael Dabney

July 01, 2026

Dealership Rating
Employee Rating

Ease of making the needed appointment, with explanation of required repairs. Service work done in timely manner. Good staff More

by Bob
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 21, 2026

Dealership Rating
Employee Rating

I have purchased new vehicles from this dealership since the late 90's. The personnel in sales and service are friendly and helpful. I appreciate the short wait time and explanation of services provided for More

by Jan Thomas
Service Price Transparency
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Recommend Dealer
Yes

May 18, 2026

Dealership Rating
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Charles Gabus Ford always provides an amazing customer service experience. Michelle H is so professional and easy to work with. She communicates promptly and ensures all my questions are answered. More

by Kemary
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Recommend Dealer
Yes

December 05, 2025

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I think it is efficient and clean and employees are courteous and take time to listen to your concerns More

by Gunner.anderson96
Service Price Transparency
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Recommend Dealer
Yes

November 11, 2025

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Tom was very helpful. They were able to give me in my vehicle right away. They walked me through all the details and followed up right away. More

by jim
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Vrieze

Nov 14, 2025

Charles Gabus Ford responded

Hi Jim, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2025

Dealership Rating
Employee Rating

Have had great service and support for my two Ford hybrid Fusions. Friendly staff over past 16 years. More

by Anna
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Charles Gabus Ford responded

Hello Anna, we're happy you found our staff to be so supportive during your experience here at Charles Gabus Ford. We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2025

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Employee Rating

Everything went great and smoothly. The process was surprisingly. fast and I went home with the car I’ve been wanting More

by Abdu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Charles Gabus Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

August 30, 2025

Dealership Rating
Employee Rating

Very good. Especially the service department because they gave advice for my future service work. More

by Steve
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Recommend Dealer
Yes
Sep 02, 2025

Charles Gabus Ford responded

Hi Steve, your comments keep us motivated and working hard for all our guests! Safe travels!

August 13, 2025

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Employee Rating

Worst company ever. I did request a loaner like my paper work shows but you never sent one. $600 you need to take off my bill as I'm getting threats to be sued. That's f More

by SS 1SS owner
Service Price Transparency
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Recommend Dealer
No

August 01, 2025

Dealership Rating
Employee Rating

It was my first time going to this dealership. They were fast, friendly and very efficient. More

by Hazel
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Charles Gabus Ford responded

Hi Hazel, Thank you so much for sharing your experience with us! We're thrilled to hear that your first visit to our dealership was a positive one. Our team always strives to provide fast, friendly, and efficient service, and we're glad it made an impression on you. We look forward to serving you again in the future! Best regards, Charles Gabus Ford

Aug 01, 2025

Hazel responded

It was my first time going to this dealership. They were fast, friendly and efficient.

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