Adam Wali | Page 4

Good sales people, slow transaction We bought a used car from the dealership and had a great experience with our sales team (John Barfield). He was very diligent in answering all of my q We bought a used car from the dealership and had a great experience with our sales team (John Barfield). He was very diligent in answering all of my questions and making sure i knew everything i needed to know about the vehicle before i purchased it. To complicate matters, i was 1500 miles away so i really relied on his assistance. The finance manager (Quinn Rosenstein) was super helpful, and in more than one way was able to save me additional money on the purchase and warranty. The issue i had was this: it took 6 hours to complete the transaction. I found this to be very frustrating. We had pre-negotiated the price of the vehicle and arranged financing all before traveling the 1500 miles to get the vehicle. I do not understand why it took 6 hours to go from review of the vehicle to closing of the transaction. The car was sold and finance arranged before we arrived.. This should have been no more than a 1 hour, or 2 hour max deal. We spent copias amounts of time waiting for the "next phase", hours and hours between talking to sales rep (Alex as John was off when we arrived) to getting to finance department. We arrived at 11:30am and left just after 5:00PM and were only offered popcorn to eat while we waited. I would suggest bringing something to do while you wait. I strongly suggest that they revamp the process. . Very frustrating. More

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Awsome experience! I had been to another dealership (Jeep) earlier that morning. I did not like the experience there. They tried to sell me a car out of my price range I had been to another dealership (Jeep) earlier that morning. I did not like the experience there. They tried to sell me a car out of my price range, no people skills and tried to get me to lease ...all of which annoyed me. A family friend recommend Sam & Adam at Toyota. They were awsome. Sam, Adam & the financial guy got me what I wanted. Even though I had never met them any of them prior, I walked out of Toyota feeling like they were all family! Just wonderful people! Very personable yet professional. They heard my concerns and got me what I wanted. I felt like winner. I have already showed off my car to all my friends and family and told them of the top notch customer service 10/10 my husband and I experienced at Larry Miller Toyota on Bell. Thank you. I will be returning and recommending based on the quality car and excellent customer service! More

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It was great working with Quin, Juan and Rene. Quin was especially attentive and worked with us to get the car I really wanted. Adam also assisted and made sure to communicate with me on the status Quin was especially attentive and worked with us to get the car I really wanted. Adam also assisted and made sure to communicate with me on the status of my car. More

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Had the best experience purchasing my new vehicle. The sales people were very nice to work with. Sam and Manny listened to my concerns, they did not pressure me and they made buying my Rav4 a wonderfu The sales people were very nice to work with. Sam and Manny listened to my concerns, they did not pressure me and they made buying my Rav4 a wonderful experience. Thank you so much. More

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Outstanding Sales and Mgr Team Can’t say enough of my experience with Adam Wali and Manny during my purchase of a Tacoma! I’ve purchased a lot of vehicles before and this transactio Can’t say enough of my experience with Adam Wali and Manny during my purchase of a Tacoma! I’ve purchased a lot of vehicles before and this transaction was very painless and enjoyable: a word that usually never goes with the experience of buying a vehicle. Adam and his teammate were professional, funny and gracious enough to deliver my old end of lease vehicle to another dealer: Manny was the uncle that I never had, kind, fair and professional on every level. They knew I was short on time and they cut to the chase with solid numbers that made me.a Happy Camper! Adam helped me up the type of Tacoma (as he is a Tacoma owner himself) and I can’t thank him enough- it was the best choice to move up to a TRD-Off Road vs. a SR5 (Just very Happy). Will tell everyone I know that my experience was Great there and recommend they give Larry Miller Toyota an Opportunity on their vehicle selection. More

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Great service Wanted to buy new car but only had a few hours. They found the right car for me and got all paperwork done on time so I could make a doctor appointmen Wanted to buy new car but only had a few hours. They found the right car for me and got all paperwork done on time so I could make a doctor appointment that afternoon. Great teamwork. More

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Very nice environment and great deal on car! The environment was awesome, workers were awesome. Worked out a great deal on my new car, I love it! Thank you Larry H Miller Toyota! The environment was awesome, workers were awesome. Worked out a great deal on my new car, I love it! Thank you Larry H Miller Toyota! More

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Getting my new Tacoma Adam has helped me on my second lease and not only made my decision easy and quick but allowed me to feel comfortable when making an upgrade for my ne Adam has helped me on my second lease and not only made my decision easy and quick but allowed me to feel comfortable when making an upgrade for my new truck. No offense to anyone but I won’t go to anybody other than Adam. More

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Buying a new car Great dealership. Second new car purchased here. Adam was terrific salesman and Tony was good to see. Customer service here is also excellent. Austin Great dealership. Second new car purchased here. Adam was terrific salesman and Tony was good to see. Customer service here is also excellent. Austin in sales also helped us. Good business model. More

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Love my new 2019 Camry Hybrid! DJ and Alex (Internet sales) and Tony (Finance) are great to work with. All three are personable, knowledgeable, willing to answer all my questions un DJ and Alex (Internet sales) and Tony (Finance) are great to work with. All three are personable, knowledgeable, willing to answer all my questions until understanding was achieved of post purchase misunderstandings of the contact and numbers (with the offer of addition changes to resolve to satisfaction the outcome). Went above and beyond to negotiate the trade-in price and new car discount needed to make the purchase work for me. I am very pleased with the purchase of my beautiful 2019 Camry hybrid, the detailing of the vehicle and am looking forward to having many satisfied years of service at Larry Miller Toyota. More

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