Adam Weinreb | Page 139

fast. on time the way they handle is professional with knowledge of their work. they took the time to explain or provide me tips to use drive better my car gregor the way they handle is professional with knowledge of their work. they took the time to explain or provide me tips to use drive better my car gregorio always available even after sale the car More

by ALEMANOLIZI Verified Customer Verified Customer

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Pleasant surprise! I originally called to make my service appointment, but was told I could not get a loan vehicle while the service was being done. I booked the service I originally called to make my service appointment, but was told I could not get a loan vehicle while the service was being done. I booked the service online instead, and opted to rent a vehicle at a cost of $35 since I could not wait 2 hours at the dealership. Upon arrival to drop my car off I was met by Adam, my service guy, who proceeded to put me in a loaner free of charge. Now saving $35 is no big deal, but seeing someone go out of their way to make your life easier is priceless. A very happy surprise, and a very grateful customer. More

by DJ Verified Customer Verified Customer

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Again, Weston Services treat their customers disrespectfully Again, employees of Services Center Weston Volvo treat their customers disrespectfully. About 6 weeks ago I bought my fifth (yes my fifth) Volvo at W Again, employees of Services Center Weston Volvo treat their customers disrespectfully. About 6 weeks ago I bought my fifth (yes my fifth) Volvo at Weston Volvo. And I've had to go back for service issues 5 times for 3 problems. The issue is that when I went to look for my car I found scratches on the front of it and they initially denied the incident, and they maltreated me. But they didn't have any register from these scratches in the "Services Greeting Procedure Form" also they try to found the problem in the video surveilled systems, but after one hour they offer to pay for repairs. The point is not the repair is how they treated me. Really Luis Gonzalez was rude, even aggressive. His manager Joe Mariner did not control the situation. The position of director of the service is too big for him. Not only that, when I returned for the repair again the same subject. Luis Gonzalez was aggressive, and yet Joe Mariner did nothing to control the situation, and Adam was quiet in the place. And this is not the first time you spend these things with them. Weston Volvo has to renew its customer service staff quickly if you want to stay in business. You can see the cameras for more details. I also have my recordings in case. More

by LUISCANESSA Verified Customer Verified Customer

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Timely Repair and Honest Quotes This was my first time at Weston Volvo. The service writers were all very helpful, and they didn't try to oversell me on anything. They also helped me This was my first time at Weston Volvo. The service writers were all very helpful, and they didn't try to oversell me on anything. They also helped me out with a key issue, which I was really grateful for. More

by kristin b Verified Customer Verified Customer

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Excellent Service Excellent service writer. Greeted upon arrival and everything went excellent. Had not been to the dealership lately and it was nice to find some faces Excellent service writer. Greeted upon arrival and everything went excellent. Had not been to the dealership lately and it was nice to find some faces we knew from previous dealings. More

by MJJ1992003 Verified Customer Verified Customer

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BEST SERVICE! Joe, Luis and Adam are top-notch! Ive had my Volvo S80 serviced there these past 15 years, and, they are a big part of the reason i just purchased a n Joe, Luis and Adam are top-notch! Ive had my Volvo S80 serviced there these past 15 years, and, they are a big part of the reason i just purchased a new 2019 XC40 there. I know it will be in great hands! More

by DHCF Verified Customer Verified Customer

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Fair and convenient Adam was our service Advisor. We prearranged for a loaner. The intake process for my XC90 was fast and easy. He communicated the issue with the squeak Adam was our service Advisor. We prearranged for a loaner. The intake process for my XC90 was fast and easy. He communicated the issue with the squeaking brakes and mentioned parts needed to be ordered. He called us when our service was done. When I went to pay he informed me that Volvo had replaced some of the brake parts because they weren’t happy with the squealing issue. And THAT was on Volvo. Couldn’t be a better experience. The coffee in the waiting room is a nice, elegant, sweet touch as well. Thank you Adam and thank you Volvo More

by Frank Alvarez Verified Customer Verified Customer

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Excellent complete honest service Provided service I needed to have car road ready friendly knowledgeable about what is needed when next service is due completed task in timely manner Provided service I needed to have car road ready friendly knowledgeable about what is needed when next service is due completed task in timely manner More

by WINESYKES Verified Customer Verified Customer

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Gets it right the first time Adam is friendly and professional. He diagnosed and fixed my problem at a very reasonable price. I was in and out in about an hour. Highly recommen Adam is friendly and professional. He diagnosed and fixed my problem at a very reasonable price. I was in and out in about an hour. Highly recommend Adam and Weston Volvo. More

by GNCTHREE Verified Customer Verified Customer

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Exceptional Customer Service - Every Visit Should I preach to the choir? Of course, not. Luis Gonzales and everyone I have forever come in contact with since I have been patronizing Weston Volv Should I preach to the choir? Of course, not. Luis Gonzales and everyone I have forever come in contact with since I have been patronizing Weston Volvo Service Department has never, never failed me as I have come expect nothing less but the exceptional best....and why? It is because that is what they do without exception. They make every customer feel special by going beyond and above. In fact, the attention to detail cannot be overemphasized. More

by Henry Verified Customer Verified Customer

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