Adam Weinreb | Page 140

Not personable, don’t care My car has had almost everything wrong with it, it is a 2016 XC 90 T6 R design. My car has rarely been completed within a day and I’ve never been offe My car has had almost everything wrong with it, it is a 2016 XC 90 T6 R design. My car has rarely been completed within a day and I’ve never been offered a loaner car, I’ve always had to ask. My car is rarely cleaned and when complaining or dropping my car off for service or complications they seem to be bothered. I always feel like I am interrupting their day or frustrating them by constantly being there because my car is constantly having recalls or issues. Regardless of the price of your vehicle, I feel as though they should treat you as everything is ok, they’ll do they’ll best & get your car right back to you and for gas smell I’ve been having I was told “oh, we don’t know why”. It’s just surprising coming from a company that wants to compare themselves with luxury vehicles. The lack of respect given is sad and truly turns me away from wanting to stay with Volvo. More

by MEGRADKINS Verified Customer Verified Customer

Print

Frightening experience On Wednesday, I contacted the service department because a sensor indicated there was an issue with my BLIS/CTA system. I advised the service rep Adam On Wednesday, I contacted the service department because a sensor indicated there was an issue with my BLIS/CTA system. I advised the service rep Adam that I was leaving on a 10 hour road trip on Friday. I was given an appointment to drop my car off the very next morning. I was grateful to be accommodated so quickly. When I checked in, I let Adam know that aside from the BLIS/CTA issue, my start-stop was not working, and most importantly I had noticed a recent noise coming from my tires when I accelerate. I was told that my tires would be inspected as well. When I received the call that my car was ready, I was told that the battery was replaced and a software update was completed. No mention of the state of my tires. When I asked if my tires were checked, Adam confidently said that “ there is some wear but that would eventually even out” and that my “tires are safe”. The blue receipt that was given to me at check out detailed all services performed to my car. Nowhere did it mention that my tires were inspected. I found this odd but took comfort in my Volvo service rep’s word that my tires were safe. On my drive back home the noise continued. This morning while I was on the road my tire pressure sensor lit up on my dashboard. My car began to drive sluggishly. I carefully drove myself to a Goodyear with my hazard lights on. I explained to the mechanic there the noise I was hearing and the “symptoms” the car was having. Immediately he saw a large nail on the Rear left tire. The nail was very visible and if tires were inspected it would have easily been found. I had to wait while the tire was inspected and repaired. I waited a long time because I did not have an appointment. Needless to say, I had to cancel my trip. I’m grateful to Goodyear for helping me with my situation. Who knows what could have happened to me alone on the highway on a 10 hour road trip with these “safe” tires. I personally hold Volvo to a higher standard than this. Specially since Volvo is “dedicated to safety”. I will keep this experience in mind when I decide to purchase a new car. More

by assilem Verified Customer Verified Customer

Print

Volvo service review Went in for a schedule maintenance service. Adam was professional. Turned out I needed new back brakes. Service was quick maintenance check done in an Went in for a schedule maintenance service. Adam was professional. Turned out I needed new back brakes. Service was quick maintenance check done in and hour. More

by MELVINT79 Verified Customer Verified Customer

Print

Coolant Hose repair Adam was great. Service was great. It seems that my bill was a little excessive. It seems a lot to pay $268 just to replace a hose. If dealerships wan Adam was great. Service was great. It seems that my bill was a little excessive. It seems a lot to pay $268 just to replace a hose. If dealerships want to stay competitive was local car service repair shops they need to review their excessive fee structure More

by pmexp1 Verified Customer Verified Customer

Print

Fast and high quality service Why? Easy access to service. The staff, particularly Luis Gonzales, were ready for me at the appointed time. The service itself was quick and of high Why? Easy access to service. The staff, particularly Luis Gonzales, were ready for me at the appointed time. The service itself was quick and of high quality. The car was ready within the explained timeframe..and it was beautifully cleaned. Despite work still going on in the showroom the new waiting space and amenities are great! I've owned many Volvos and over the years dealt with 5 different dealerships and service operators...Weston Volvo is absolutely the best. More

by GOLDSMITH.SETH Verified Customer Verified Customer

Print

Excellent and timely service I have been driving Volvo’s for several years and always bring my cars to Weston Volvo. The staff is friendly and helpful. The service is expert and t I have been driving Volvo’s for several years and always bring my cars to Weston Volvo. The staff is friendly and helpful. The service is expert and timely. I recommend them without hesitation. More

by ACMT4U Verified Customer Verified Customer

Print

Great service with a smile My visit was great. From scheduling to the loaner set up and vehicle pick up, all was great. The Team was thorough and informative and timely in all t My visit was great. From scheduling to the loaner set up and vehicle pick up, all was great. The Team was thorough and informative and timely in all they did. They’re great demeanor helped make it an easy and pleasant experience. More

by KGRUBES79 Verified Customer Verified Customer

Print

Service visit There was no wait. I was serviced right away by Adam. He was courteous and professional. Called me later with an estimate for work I needed to do There was no wait. I was serviced right away by Adam. He was courteous and professional. Called me later with an estimate for work I needed to do. More

by EVECARTRIGHT Verified Customer Verified Customer

Print

Review belie Great service. Timely manner. And my car wash was squeaky clean. Could use better coupons for oil change & tire rotation. It seems they always expire Great service. Timely manner. And my car wash was squeaky clean. Could use better coupons for oil change & tire rotation. It seems they always expire before the maintenance check-up. More

by POWMAR7 Verified Customer Verified Customer

Print

Great service It was a great experience! I was happy the way things worked out. Pleasantly surprised that the car was washed and vacuumed! Nice to have coffee while It was a great experience! I was happy the way things worked out. Pleasantly surprised that the car was washed and vacuumed! Nice to have coffee while I waitd... More

by MOCA Verified Customer Verified Customer

Print