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Adrian Hernandez
Adrian Hernandez at Suburban Ford of Waterford

Adrian Hernandez

Service Advisor

Suburban Ford of Waterford

6975 Highland Rd
Waterford, MI 48327

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5.0
5 Reviews

Dealership Experience

2 yrs, 1 mo

Languages Spoken

English English

5.0

5 Reviews

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5 Reviews of Adrian Hernandez

July 04, 2025

Dealership Rating
Employee Rating

Sam is knowledgeable, friendly and kind. I’ve used the dealer’s service for my 3 vehicles for the last 7 years. First car was purchased and we worked with Sam. He is now our go to guy for an More

by spearala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam West, Roland Hayes

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Jul 07, 2025

Suburban Ford of Waterford responded

We are thrilled that Sam has earned your trust and repeated business! Thank you for choosing Suburban Ford of Waterford and for sharing your kind feedback.

September 11, 2024

Dealership Rating
Employee Rating

Adrian kept me updated on my truck while it had work done. He did a great job and I was very pleased. He represents this dealership very well. More

by J Bellefleur
Recommend Dealer
Yes
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Sep 12, 2024

Suburban Ford of Waterford responded

Thank you for sharing your experience! We're glad to hear Adrian kept you well-informed and did a great job. Your feedback is appreciated by the team at Suburban Ford of Waterford.

June 18, 2024

Dealership Rating
Employee Rating

I wrote a review yesterday about Suburban Ford Quick oil change, the dealership reached out to me and made everything right. They sent a tech out to my home and serviced my car right in my driveway. Thank y More

by edpaulus50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rydman, Brien Martin, Ethan Huggins , Cassandera Reed, Parker Sereno

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Jun 18, 2024

Suburban Ford of Waterford responded

Thank you for sharing this update! We're glad to hear that our team at Suburban Ford of Waterford could go above and beyond to make things right. We appreciate your support!

August 26, 2023

Dealership Rating
Employee Rating

Every time I bring my car into the dealership my experience is good. Always professional and thorough. More

by rushling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Wortman

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Aug 29, 2023

Suburban Ford of Waterford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Aug 30, 2023

Suburban Ford of Waterford responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2023

Dealership Rating
Employee Rating

The service department is always on top of things when you pull in. Service great. More

by bgavlinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2023

Suburban Ford of Waterford responded

Hi, thank you so much for your positive comments about Suburban Ford of Waterford! Please let us know if there is anything else we can do for you; we are more than happy to help!

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