Adrian Sirbu | Page 4

Amazing customer service by everyone we've ever spoken to - totally worth the hour & a half drive from the Lehigh Valley!! Thank you Del Toyota! - totally worth the hour & a half drive from the Lehigh Valley!! Thank you Del Toyota! More

by AMYG2 Verified Customer Verified Customer

Report | Print

Salesperson is on point. He still connects even way after the sale. The dealership is solid He still connects even way after the sale. The dealership is solid More

Report | Print

1. They snuck in a $995 "upholstery cleaning" insurance charge, which they gave me no option of removing. 2. I noticed when i got home. the passenger side front wheel well cover was was broken and mangled charge, which they gave me no option of removing. 2. I noticed when i got home. the passenger side front wheel well cover was was broken and mangled and hanging on the fender on my "certified vehicle". They missed this? When I let them know they said they will replace it. 3. The salesperson treated like my time was nothing. He was actually waiting on another customer while working with me. There were long periods of time in our dealings while I just waited while he worked with this other person. Other salespeople were available. More

by 1896HENRY Verified Customer Verified Customer

Report | Print

Great experience. Adrian did a great job as well. Would recommend Del Toyota to anyone looking for a good deal on a new Toyota. Adrian did a great job as well. Would recommend Del Toyota to anyone looking for a good deal on a new Toyota. More

Report | Print

Very accommodating and responsive. Provided a ride to drop off my rental car and helped me navigate unexpected bank issues. Provided a ride to drop off my rental car and helped me navigate unexpected bank issues. More

Report | Print

Adrian and Patrick are fantastic. Great experience from start to finish, they have a great selection of new and used cars and trucks. Go see Adrian. Great experience from start to finish, they have a great selection of new and used cars and trucks. Go see Adrian. More

by Carlos T Verified Customer Verified Customer

Report | Print

The overall dealership experience was positive. I do believe I got a great deal on the new truck I purchased but I do have comments about the used car trade in offer process. Before coming in I uti I do believe I got a great deal on the new truck I purchased but I do have comments about the used car trade in offer process. Before coming in I utilized the trade value tool on the del Toyota website which provided me an initial estimate I was Happy with and understood was based on the car being what I described. I was confident that I accurately described the condition of my car and that as long as no issues were discovered during the appraisal in person the estimated offer provided to me using the del Toyota trade offer tool is what I expected (31372).I was disappointed to find out that the trade offer presented to me was not realistic at all since the used sales car manager said the highest they could even offer was 30400. this is regardless of the car’s conditions. I realized that the offer provided to me online didn’t matter. I felt as if the number offered online by del Toyota is really provided to entice customers to come in and the dealership has no intention of possibly giving the offer online regardless of the condition. This seems like a very untruthful tactic and am quite disappointed. I expressed my concerns to the sales men and financial manager and was told that the Kelley blue book tool linked to the del Toyota website is never accurate and than another auction tool is what is used to appraise the car. If this is the case del Toyota should remove this tool from their website rather than allowing customers to utilize it only to get them into the dealership with the hopes of receiving that offer. More

Report | Print

I had a great experience at Del Toyota! From Alexis to Adrian who helped me find the best car, and Brian who helped me with all the ins and outs of the tech. Great team, and an overall easy From Alexis to Adrian who helped me find the best car, and Brian who helped me with all the ins and outs of the tech. Great team, and an overall easy experience! More

by BRIDGETD17 Verified Customer Verified Customer

Report | Print

Easy to do business with and very professional. I have purchased now 3 vehicles from them and will be back when I need to purchase another. I have purchased now 3 vehicles from them and will be back when I need to purchase another. More

by KRILEY1032 Verified Customer Verified Customer

Report | Print

Adrian was amazing and found the exact make, model and color we were looking for to replace our expired lease. This is our second leased vehicle with Del Toyota and we will keep coming back for sure. Bria color we were looking for to replace our expired lease. This is our second leased vehicle with Del Toyota and we will keep coming back for sure. Brian was outstanding in helping us understand the new technology for our vehicle. We live in NYC and it was well worth the travel to have a much more personal experience. More

Report | Print