Dealership Experience
5 yrs, 7 mos
Industry Experience
7 yrs, 8 mos
Languages Spoken
English
Spanish
149 Reviews
Write a Review149 Reviews of Julian Castellanos
October 12, 2026
My sales representative was Steve Heinze. He's been very professional and engaging. My experiences with others at this dealership have all been positive. . He's been very professional and engaging. My experiences with others at this dealership have all been positive. . More
Other Employees Tagged: Steve Heinze, Brian Sweet
October 12, 2026
I love working with Del Toyota. They are kind and never pushy. I always feel comfortable taking my time and making the best decision for me and my family, while also being taken car They are kind and never pushy. I always feel comfortable taking my time and making the best decision for me and my family, while also being taken care of by their staff More
Other Employees Tagged: Mitch Weiss , Gabriel Cabrera
September 13, 2026
The salesperson, Tony, was very good throughout the process. My only concerns were about the lack of transparency of the pricing of lease and the Del Protection Plan. process. My only concerns were about the lack of transparency of the pricing of lease and the Del Protection Plan. More
Other Employees Tagged: Tony Chavez
August 11, 2026
We would like to express our sincere gratitude to the team at Toyota Del, especially Devin and the finance manager. As newly arrived refugees in the United States, we faced significant challenges when team at Toyota Del, especially Devin and the finance manager. As newly arrived refugees in the United States, we faced significant challenges when trying to purchase a vehicle. We had no U.S. credit history, no insurance history, and very little for lenders to work with. Many people would have simply told us that financing was not possible, and that is what we experienced. Instead, Devin went above and beyond. He worked tirelessly, explored every possible option, and never gave up on finding a solution for us. He continued pushing through obstacle after obstacle until he was able to secure both a vehicle and financing that worked for our situation. We are equally grateful to the finance manager, who did everything possible to accommodate us and help make this happen. Their patience, professionalism, and willingness to look beyond the numbers meant more to us than we can adequately express. For us, this was not just the purchase of a car. It was the opportunity to build our new life in America with reliable transportation to work and daily responsibilities. We will never forget the kindness, determination, and exceptional service we received from the Toyota Del team. Thank you, Devin, and thank you to everyone involved. We are incredibly grateful and would highly recommend Toyota Del to anyone looking for honest people who genuinely care about helping their customers. More
Other Employees Tagged: Devin
July 26, 2026
Excellent experience for the second time purchasing a vehicle from this Toyota dealer. I received fair, transparent, and professional service, with a reasonable and competitive deal compared to other dea vehicle from this Toyota dealer. I received fair, transparent, and professional service, with a reasonable and competitive deal compared to other dealers of the same brand. Special thanks to Alexander Cona for his guidance, attention, and outstanding customer service throughout the entire process. Highly recommended! More
Other Employees Tagged: ALEXANDER CONA , ‘Toño’ in IT
July 11, 2026
Mason, Heather and Julian all did an excellent job! I'd recommend them highly to others. I'd recommend them highly to others. More
Other Employees Tagged: Heather Karkoska, Brian Sweet, MASON KARKOSKA
July 09, 2026
This is our 4th Toyota purchased from Del Toyota. Because of you excellent service department, we will be looking at purchasing our next vehicle from Del. Because of you excellent service department, we will be looking at purchasing our next vehicle from Del. More
Other Employees Tagged: Steve Heinze, Brian Sweet, Matt Johnson , Richard Chila Jr.
June 17, 2026
We had a fantastic experience with John Norris and Del Toyota. They were patient and helpful while providing education about the Toyota Hybrid systems which in no small part helped us make a decision abou Toyota. They were patient and helpful while providing education about the Toyota Hybrid systems which in no small part helped us make a decision about our new car. In addition their service professionals shared their experiences about the vehicle systems and failsafes. We highly recommend Del Toyota to anyone that is seeking one stop shopping for a new vehicle and service. More
Other Employees Tagged: John Norris , Brent from the service department was a fantastic resource sharing his experience and educating us on the hybrid system that is installed on the car we wanted. Brent was instrumental in helping our decision process for this vehicle selection and purchase.
December 16, 2025
The buying process was extremely smooth and Adrian was amazing all throughout this process . We purchased a new car that was yet to be built and Adrian made sure we were kept informed along the different amazing all throughout this process . We purchased a new car that was yet to be built and Adrian made sure we were kept informed along the different stages until the car got to the dealership . Will highly recommend Del toyota for potential buyers More
Other Employees Tagged: Adrian Sirbu
November 30, 2025
I recently purchased my Toyota BZ, and I cannot say enough about the outstanding service I received from Erick. From the moment I walked in, he showed every quality you hope to find in a great salesper enough about the outstanding service I received from Erick. From the moment I walked in, he showed every quality you hope to find in a great salesperson — and then some. Erick was knowledgeable, patient, and honest, explaining every detail of the car without rushing or pressuring me. He took the time to understand exactly what I needed and what would work best for my lifestyle. His professionalism showed in every step, but what truly stood out was the personal touch he added to the entire experience. He made me feel comfortable, supported, and valued as a customer. Erick checked in throughout the process, answered all my questions with clarity, and genuinely cared that I left confident and happy with my decision. That kind of dedication is rare. Because of his excellent communication, attention to detail, and exceptional customer service, buying my car felt exciting and stress-free. I’m grateful for the experience and absolutely recommend anyone looking for a Toyota to ask for Erick. He truly goes above and beyond! Thank you, Erick — you made this a memorable and positive purchase from start to finish. 🚗✨ More
Other Employees Tagged: Erick not listed as sales man but I give him 10 starts he did amazing with us!!!

