Adrien Vasquez
Adrien Vasquez at Hatfield Buick GMC

Adrien Vasquez | Page 36

Service Advisor

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

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4.7
388 Reviews
4.7

388 Reviews

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388 Reviews of Adrien Vasquez

July 17, 2023

Dealership Rating
Employee Rating

I would've given 5 stars for this dealership based on service and customer service. If they were open on the weekends, they would earn my 5th star! Thank you Adrian, for all of your help! More

by Gina.Solano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Alex Terriquez

Jul 20, 2023

Hatfield Buick GMC responded

Hi, Thank you for taking the time to leave us a review. We appreciate your feedback on not being open on the weekend. We will keep that in mind for the future. We hope to see you again soon.

July 14, 2023

Dealership Rating
Employee Rating

You guys are great. Easy in and out service. It is easy to call for service appointments. You get me in very fast as well. I drive from my city to yours for service. My More

by RCMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez

Jul 18, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2023

Dealership Rating
Employee Rating

I had good response to appointment request. Quick oil change service to GMC Canyon. Minimum wait time. More

by tuckerlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Alex Terriquez

Jul 17, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2023

Dealership Rating
Employee Rating

Adrian is a great representative of Hatfields Service department and represent the dealership well.. Others should foloe his lead and he should be promoted and recognized for his service to customers and More

by TDCANDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Alex Terriquez

Jul 13, 2023

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2023

Dealership Rating
Employee Rating

Best place to service in town! Honest and always helpful! Thank you for all your work More

by nevin.odero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

July 08, 2023

Dealership Rating
Employee Rating

Hatfield Buick was able to get me in for an oil change. Adrian was awesome and got my car back to me before he promised. Thanks!!! More

by ILARIA.PESCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez

Jul 12, 2023

Hatfield Buick GMC responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 07, 2023

Dealership Rating
Employee Rating

I need more room to give all the details of this experience. Never given a written estimate, charged double for parts. MSRP INSTEAD OF COST. couldn’t give a time on labor. “ flat rate” according to More

by GJRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Henry Adame, Alex Terriquez

Jul 17, 2023

Hatfield Buick GMC responded

Hi, thank you for taking the time to leave us feedback about your recent service visit. You gave approval in person to do the repairs after going over the estimate with our service advisor. We do sell our parts at MSRP, we unfortunately cannot sustain our business if we sell them at cost. We also sell the jobs by the repair, not how long the repair takes to complete, like electricians, plumbers, etc. do it. That is a CA standard. We were not trying to mislead or over charge you. We work very hard to price all our repairs at a fair price. Please reach out to our manager, Henry Adame at 909-793-3238 if there is anything else we can do for you.

Jul 17, 2023

GJRIVER responded

I already tried to speak to Henry prior to writing review. But Henry ,Service manager, wanted me to speak Adrian , assistant service manager Adrain already called to discuss. Thank you anyway.

July 06, 2023

Dealership Rating
Employee Rating

Hatfield Buick is dedicated to service in this community and supports numerous community programs. The sales of new and used cars helps keep the residents using quality American vehicles, and the service to More

by DBUCH7326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Alex Terriquez

Jul 11, 2023

Hatfield Buick GMC responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

July 04, 2023

Dealership Rating
Employee Rating

I believe that Hatfield Buick service department is the best GM dealer in the Inland Empire. More

by DAVIDJCASTALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Alex Terriquez

Jul 06, 2023

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 04, 2023

Dealership Rating
Employee Rating

Adrien was very helpful and courteous! This was the 1st service call on my Buick Envision since purchase and I will gladly bring my car in for all service needs. Thank you for great se More

by NANCYBOB216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

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