Afiza Abaihanova | Page 22

Had a wonderful experience at you dealer . MichaelSinacola was 'very helpful with my choice in picking out a car to test drive.when I buy my new car I will befinly come back to see Michael Sina MichaelSinacola was 'very helpful with my choice in picking out a car to test drive.when I buy my new car I will befinly come back to see Michael Sinacola. More

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Not so much Went to look at the 2010 mazda speed 3 they have for sale and noticed marks on the roof of the car that were starting to bubble. Talked to the sales l Went to look at the 2010 mazda speed 3 they have for sale and noticed marks on the roof of the car that were starting to bubble. Talked to the sales lady, who was nice and helpful, and she assured us that they would fix it for the price they were asking for it. We left and came back another day and they told us that they fixed the roof and chips on the front bumper and hood. The person who did the so called "repairs" did a horrible job. The clear coat on the front bumper was hazy and looked like garbage and the roof was not fixed it was touched up with paint. The underlying problem with the roof is the rust that was starting due to the bubbling. After talking to the used car sales manager, who treated us like crap because we are in our early 20s, he said it's just bad business to fix the roof like that. So after being told one thing we were told another. They refused to budge on the price of the car even after they didn't fix the problems. Then we find out that there is only 1 key to the car and it would cost us around $250 to get a key and have it programmed. So he refused to go down on the price of the car because of the missing key and the cost to fix the roof even after we were told they were going to fix the problems for us. The sales person was nice and tried helping us but the used car sales manager was rude and arrogant to say the least. I work in the parts business so I have a very good idea of the cost on parts and labor and this dude just pulled crap out of his butt. They do not communicate with each other very well either, sales person said we can do $13900 before talking to anyone else and then the manager came back to us and said no they wouldn't go lower then $14000. Also do not leave a deposit in cash because they refuse to give it back to you in cash. They made us wait 5 days to receive a check in the mail after being told that we would get a call in no more than 2 days to come pick up our deposit. Overall not a good experience with this dealer and would not recommend anyone buy here. Also, if you're looking into the Mazda check out the roof closely I would hate for someone to get it with the crappy "fix" job and it start to rust in a year. More

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