Afiza Abaihanova | Page 21

vary fair people at age of 69 have bought more cars than I like to think about. Of all the dealers and sales people I have dealt with this was one of the easiest and f at age of 69 have bought more cars than I like to think about. Of all the dealers and sales people I have dealt with this was one of the easiest and fairest. Afiza was great to work with. As she and Sandy in internet sales said "we do not play games or do add ons". I can say that is correct. Pricing was up front and even trade was fair. I thought mine trade was worth more than initial number Afiza went back and got me a few hundred more. None of us ever get all we think our trade is worth but Grand Subaru was more than fair. I highly recommend them. More

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Michael helped me Michael assisted in me recieving my dream car for an affordable price. Thankyou for everything! He truly cares about the customer and he made me feel Michael assisted in me recieving my dream car for an affordable price. Thankyou for everything! He truly cares about the customer and he made me feel like he was not just trying to sell me something. More

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Sold a non-street legal car. Won't reimburse for costs. Afiza sold me a fantastic car and the customer service at this place doesn't stop almost a year later. I had an issue with registering my car in anoth Afiza sold me a fantastic car and the customer service at this place doesn't stop almost a year later. I had an issue with registering my car in another state because of the tints that it came with and they have done their best to really help me out in ensuring I can get this taken care of. Ryan was also very friendly and followed up with me quickly. Great team. More

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Exactly right What a wonderful experience. Taking time to listen to my wants and needs, not pushy, respective listening. Found what I specifically needed. Told me i What a wonderful experience. Taking time to listen to my wants and needs, not pushy, respective listening. Found what I specifically needed. Told me in advance he (mike) would not be in the next day, but got wonderful help from Brandon & Afiza. Great organization. Officially a used car (less than 8500 miles), but wanting a low mileage 2017 in Jan 2018, works for me. More

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Had a wonderful experience at you dealer . MichaelSinacola was 'very helpful with my choice in picking out a car to test drive.when I buy my new car I will befinly come back to see Michael Sina MichaelSinacola was 'very helpful with my choice in picking out a car to test drive.when I buy my new car I will befinly come back to see Michael Sinacola. More

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Not so much Went to look at the 2010 mazda speed 3 they have for sale and noticed marks on the roof of the car that were starting to bubble. Talked to the sales l Went to look at the 2010 mazda speed 3 they have for sale and noticed marks on the roof of the car that were starting to bubble. Talked to the sales lady, who was nice and helpful, and she assured us that they would fix it for the price they were asking for it. We left and came back another day and they told us that they fixed the roof and chips on the front bumper and hood. The person who did the so called "repairs" did a horrible job. The clear coat on the front bumper was hazy and looked like garbage and the roof was not fixed it was touched up with paint. The underlying problem with the roof is the rust that was starting due to the bubbling. After talking to the used car sales manager, who treated us like crap because we are in our early 20s, he said it's just bad business to fix the roof like that. So after being told one thing we were told another. They refused to budge on the price of the car even after they didn't fix the problems. Then we find out that there is only 1 key to the car and it would cost us around $250 to get a key and have it programmed. So he refused to go down on the price of the car because of the missing key and the cost to fix the roof even after we were told they were going to fix the problems for us. The sales person was nice and tried helping us but the used car sales manager was rude and arrogant to say the least. I work in the parts business so I have a very good idea of the cost on parts and labor and this dude just pulled crap out of his butt. They do not communicate with each other very well either, sales person said we can do $13900 before talking to anyone else and then the manager came back to us and said no they wouldn't go lower then $14000. Also do not leave a deposit in cash because they refuse to give it back to you in cash. They made us wait 5 days to receive a check in the mail after being told that we would get a call in no more than 2 days to come pick up our deposit. Overall not a good experience with this dealer and would not recommend anyone buy here. Also, if you're looking into the Mazda check out the roof closely I would hate for someone to get it with the crappy "fix" job and it start to rust in a year. More

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