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Agner Hernandez
9 Reviews
Dealership Experience
7 yrs, 9 mos
Industry Experience
12 yrs, 11 mos
Languages Spoken
English
Spanish
9 Reviews of Agner Hernandez
May 13, 2025
The staff is friendly and the service is thorough and quick. It would be nice if they provided snacks in addition to free coffee in the waiting room. quick. It would be nice if they provided snacks in addition to free coffee in the waiting room. More
by kwonsamyeol
Other Employees Tagged: Mohsin Kharam, James Kim
October 16, 2024
Fantastic David customer service Alex thank you so much UT the best of the Best UT the best of the Best More
by Victor.cruz
Other Employees Tagged: Joe Gonzalez, John Boehm, James Case, Mo Kharim, Alex Hernandez, Joe Chadowski, David Turcios, Mohsin Kharam, James Kim , David & Alex
August 11, 2021
I bought 2019 used Toyota for a top notch price at Tyson Koon. Their service was horrible from day one. The truck has the lock box installed on center sole and they did not have the proper lock box code. Koon. Their service was horrible from day one. The truck has the lock box installed on center sole and they did not have the proper lock box code. It took them weeks to send some private company to resolve this issue. Also, the moon roof did operate properly and I had to bring the truck to their service center for warranty repair. they removed the sun roof head liner and installed it back uneven on one side. I expressed the concern to my assigned service person whom name is Brian. He blamed it on others and not caused by them. It did not make any sense since they had to remove the head liner in order to fix the moon roof motor. But they denied the fact and did not do anything for me. I brought the truck to another Toyota service department and they said " the un-evenness of the head liner was definitely caused by the moon roof repair tech. Brian was rude to me and even said bring More
by towonderwhy
Other Employees Tagged: Joe Gonzalez, John Boehm, James Case, Mo Kharim, Alex Hernandez, Joe Chadowski, Mohsin Kharam, James Kim
December 28, 2020
Terrible THE WORST SERVICE! they sold me a vehicle that knew was damaged, they lost the power of attorney and dont care to fix their mistake. My credit score has been here for the last month because of the knew was damaged, they lost the power of attorney and dont care to fix their mistake. My credit score has been here for the last month because of their mistake. The sales person has no interest in answering phone calls as he was witness to me giving the finance department and their hand the power of attorney. I keep taking the vehicle back so that it can be worked on but every time they say nothing is wrong with it when clearly there’s something wrong with the steering and with the shox of the vehicle. This has been the worst experience I have ever had with a dealership I will never recommend them to anybody. More
by Accano17
Other Employees Tagged: Joe Gonzalez, Tonci Klaric, John Boehm, James Case, Joe Chadowski , Moises Diaz, Wilfredo Perla, Fernando Quiroz, Sam Robles, Sarah hiligh
September 02, 2016
Awesome service I bought my 2015 Tundra from this dealer and I have brought it back for all the scheduled maintenance and I can honestly say that they are second to n I bought my 2015 Tundra from this dealer and I have brought it back for all the scheduled maintenance and I can honestly say that they are second to none when it comes to customer service More
by guamboy
August 13, 2016
2008 Toyota Camry Maintenance As always, Agner provides excellent customer service. He is the best in the business. He is the reason why I always go to Koons Toyota in Tysons to As always, Agner provides excellent customer service. He is the best in the business. He is the reason why I always go to Koons Toyota in Tysons to service my vehicles. More
by JVEDEREY
March 09, 2016
Agner did an amazing job! This is Keikavous and I had my car serviced at this property by Agner. He did an amazing job and was also very positive and approachable. A big thank This is Keikavous and I had my car serviced at this property by Agner. He did an amazing job and was also very positive and approachable. A big thank you to him especially! Highly recommend him! More
by keikavous
Other Employees Tagged: Agner
November 25, 2015
The service was Great Agner always provides exceptional service. He is the reason why I come to Koons Toyota for my Toyota Camry service needs. There are number of servic Agner always provides exceptional service. He is the reason why I come to Koons Toyota for my Toyota Camry service needs. There are number of service places near my house but I do not trust them. When I go to Koons Tysons and see Agner, I know I am in good hands. Thanks for the exceptional service. More
by JVEDEREY
Other Employees Tagged: Agner Hernandez
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