Ahmed Omar

Long wait times which is understandable due to high demand but employees seemed annoyed when asked for help. It took 3 trips to the dealer to finish deal. First night was showed cars but then was told demand but employees seemed annoyed when asked for help. It took 3 trips to the dealer to finish deal. First night was showed cars but then was told someone else would come help as initial person helping us had to go but no one ever came so we left. Made appointment and came back on another date, when I returned I was there for about 3 hours only to be told car I was being sold couldn’t be found and I would have to come back again to sign papers. Whole process was messy, numbers didn’t match when reviewing payments made a comment about this and employee seemed upset only for him to walk back to financing and then come back and say they were mistakingly charging and extra $3500 in taxes. Came back third night and waited over to hours to meet with finance to close deal, when initially was told it would be tops a 30min process. Definitely would not recommend SouthBay Hyundai. Only person who had great attitude and seemed willing to help was Omar, every encounter with him was a pleasure and he wasn’t even the person helping me throughout this process. More

by lunajocelie Verified Customer Verified Customer

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Omar made the proces easy and he went above and beyond to get us our new Ioniq 5. We were not considering the car but we love it and Omar made this happen for us. We are very grateful. Everyone there was am get us our new Ioniq 5. We were not considering the car but we love it and Omar made this happen for us. We are very grateful. Everyone there was amazing and accommodating. The facility itself is clean and very organized. More

by lauratenciu Verified Customer Verified Customer

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The whole team worked with me to figure out how to meet my needs. We came to a deal I was extremely happy with my needs. We came to a deal I was extremely happy with More

by Tim Verified Customer Verified Customer

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Kevin was great. He was very patient as I worked through the decisions. He was thorough with his follow up and he was careful about my time. He was great to work with He was very patient as I worked through the decisions. He was thorough with his follow up and he was careful about my time. He was great to work with. More

by rants-marabou.0e Verified Customer Verified Customer

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After going to many dealerships only to find them not having cars, couldn’t find keys to show cars or not knowing anything about the cars they had I wanted to give up. My husband suggested we try one mor having cars, couldn’t find keys to show cars or not knowing anything about the cars they had I wanted to give up. My husband suggested we try one more, South Bay Hyundai and WOW! What a difference this dealership made. Ahmed Omar is fantastic! He was friendly, professional and more importantly KNOWLEDGEABLE! He knew every bit of the car we were interested in. He was the only reason I bought a car. The dealership overall is stellar compared to others we visited. Jim was great too. The process of working with Omar via text during the week before going in to pick up was so easy. The way your dealership prepares the car and how quick the paperwork process is, again stellar. I highly recommend South Bay Hyundai and Omar to anyone wanting a professional, clean, knowledgeable dealership. Thank you!! More

by sakana4me Verified Customer Verified Customer

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Thrilled with the service in leasing a new vehicle from South Bay Hyundai. Ahmed was patient, thorough and very knowledgeable in reviewing the vehicles features. Appreciated Kevin's flexibility in handling South Bay Hyundai. Ahmed was patient, thorough and very knowledgeable in reviewing the vehicles features. Appreciated Kevin's flexibility in handling our needs and following up to ensure we are taken care of. Overall absolutely 5 star experience with the team. More

by bak73 Verified Customer Verified Customer

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My experience at this dealership was probably the best one ever. The service was impeccable. Justin did a great job with the initial call giving me specific and useful information about the Ionic 9. Ste one ever. The service was impeccable. Justin did a great job with the initial call giving me specific and useful information about the Ionic 9. Steven the general manager even called me to follow up on any questions I have. Omar was very friendly during the leasing process and answered all my questions. Mack was great as well during the financial portion. I commend South Bay Hyundai for having such great customer care. Please don't change your service philosophy. It will always pay off. More

by bautista_ismael Verified Customer Verified Customer

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Great dealership! Highly recommend Ahmed Omar. He takes his time to cover all details of the purchase. Highly recommend Ahmed Omar. He takes his time to cover all details of the purchase. More

by gotinsurance Verified Customer Verified Customer

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Had a very good experience leasing a new Hyundai with Kevin, Juan, and Ahmed. Everyone was extremely friendly, accommodating, and helpful, and most importantly - no pressure. Was able to complete the e Kevin, Juan, and Ahmed. Everyone was extremely friendly, accommodating, and helpful, and most importantly - no pressure. Was able to complete the entire transaction in under 2 hours. More

by dcheng Verified Customer Verified Customer

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Very friendly and thorough sales associates. Made the deal happen quickly and smoothly. They shared great insights about the car. Would definitely come back again and I will be referring all my Made the deal happen quickly and smoothly. They shared great insights about the car. Would definitely come back again and I will be referring all my friends here. More

by vincentchong Verified Customer Verified Customer

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