Juan Santoro

Excellent Customer Service. Accomodating. Friendly. Explained things well. Answered all questions clearly. Clean and organized office. Accomodating. Friendly. Explained things well. Answered all questions clearly. Clean and organized office. More

by michelleson977 Verified Customer Verified Customer

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My husband & I wanted to, both, be on the lease. But only my name was added to the lease agreement. I understand it was because my credit score was good and thus the salesperson didn't think we need But only my name was added to the lease agreement. I understand it was because my credit score was good and thus the salesperson didn't think we needed a co-lessee. But that wasn't his decision to make. The next day, I called South Bay Hyundai and was transferred to Juan - who was very rude when I tried to explain my situation. Once he realized I needed to speak with Terry Kim, he (still rude) transferred me back to the receptionist. Terry Kim said that because the lease was already funded, he couldn't do anything about it. I called Hyundai Financial myself and they confirmed that the dealership could, if they wanted, cancel and re-submit the lease application. I was advised by Hyundai Financial that my credit would be re-checked, which I was completely okay with. Terry Kim/South Bay Hyundai said that wasn't possible. Whether this was an actual possibility or not, Terry failed to add both names on the lease when ALL information was given from the beginning. Hence my disappointment. I will not be recommending nor going back to South Bay Hyundai. More

by loveseoulcat Verified Customer Verified Customer

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Antonio was the best! I don't appreciate your 15-word minimum. It is a deterrent to providing you with my rating. If it were not for Antonio's great job, I would not have I don't appreciate your 15-word minimum. It is a deterrent to providing you with my rating. If it were not for Antonio's great job, I would not have taken the time to complete this. More

by dcmhh Verified Customer Verified Customer

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Appreciated the fact that they really tailored my requests throughout the purchase process. I did not feel pressured to add on additional services and that was a breath of fresh air in an industry wh requests throughout the purchase process. I did not feel pressured to add on additional services and that was a breath of fresh air in an industry where it often feels predatory. Thanks for making this experience actually enjoyable and not a total drag! More

by nda38189 Verified Customer Verified Customer

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Both Damien Rodriguez and Juan Santoro were efficient, knowledgable, and friendly. It was a pleasure to work with them. knowledgable, and friendly. It was a pleasure to work with them. More

by jdemcak0 Verified Customer Verified Customer

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I had an excellent experience purchasing my Ioniq 5 from this dealership. From the moment I arrived, everyone I met was professional, prompt, courteous, and extremely knowledgeable. Antonio was especially o this dealership. From the moment I arrived, everyone I met was professional, prompt, courteous, and extremely knowledgeable. Antonio was especially outstanding throughout the entire process. He was patient, helpful, and made sure all of my questions were answered without ever making me feel pressured. The entire team worked together to make the experience smooth, efficient, and enjoyable. It’s clear they value customer service and take pride in helping people find the right vehicle. I highly recommend Antonio and this dealership to anyone looking to purchase a car. If you want a stress-free and professional buying experience, this is the place to go. More

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Antonio was AMAZING! He was very helpful, knowledgeable, honest and transparent! I highly recommend him and SB Hyundai for an exceptional sales experience! He was very helpful, knowledgeable, honest and transparent! I highly recommend him and SB Hyundai for an exceptional sales experience! More

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No xxxxxxxx the whole way. Antonio was clear, factual, easy to work with. I really appreciated his easy manor and focus on closing the deal by listening to me and being respo Antonio was clear, factual, easy to work with. I really appreciated his easy manor and focus on closing the deal by listening to me and being responsive. Juan was very focused and on target. We worked through the paperwork quickly and efficiently. He maintained his friendly manor even though his associate had to leave and he was the only one there to work with closing the sales. I appreciated Antonio driving to my house to complete the deal. Overall I think my experience with SB Hyundai was very good. Not the usual for a car driving experience! THANK YOU More

by thefinkels Verified Customer Verified Customer

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Great service look for Jeff Mitchell best seller a lot of help and friendly. Best help and friendly. Best More

by Torres Verified Customer Verified Customer

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It was a fantastic experience, and the car was great! Everything was explained clearly, and everything went smoothly throughout the day. Everything was explained clearly, and everything went smoothly throughout the day. More

by catherinestanton76 Verified Customer Verified Customer

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