Juan Santoro

South Bay Hyundai responded

Thank you for the thoughtful feedback! We’re glad our team took the time to fully address your questions and concerns and made sure you understood what was happening. Being attentive, knowledgeable, and approachable can make a big difference when you’re trusting someone with your vehicle. We appreciate you recognizing the team’s attitude and expertise. Thank you for choosing us and for taking the time to share your experience!

South Bay Hyundai responded

Thank you for such an incredible review! We especially appreciate you sharing the whole journey, from test driving four different vehicles to ultimately choosing the Tucson. Buying a car can be a process people don’t always look forward to, so hearing that Rickey and Jeff made it feel supportive, personal, and genuinely comfortable means a lot. Rickey’s approach of answering your questions, staying in touch, and giving you space to make the decision on your own is exactly the kind of experience we want to provide. And we love hearing that Jeff went the extra mile to find the specific Tucson you wanted, explain the differences between your options, and keep you informed along the way. We’ll be sure they both see your kind words! Congratulations on your new Tucson! We hope the driving experience lives up to the buying experience and that you absolutely love it. Enjoy every mile!

South Bay Hyundai responded

Thank you for such thoughtful feedback! We’re especially glad Mace gave you the answers you needed, took the time to be patient, and never made you feel pressured. Knowing you felt comfortable and could trust the process means a lot, especially given your past experiences elsewhere. We’ll be sure Mace sees your kind words. Thank you for recognizing his approach and for giving our team the opportunity to provide the kind of experience you deserve!

South Bay Hyundai responded

Thank you for the great feedback! We’re glad Mason made such a strong first impression and that Omar was able to step in and keep the experience going just as smoothly. It’s always nice to hear when a handoff between team members doesn’t miss a beat. We’ll be sure both Mason and Omar see your kind words. We appreciate you recognizing their efforts and choosing us!

South Bay Hyundai responded

Thank you for sharing this! We’re especially glad Jalen was able to answer your questions and give you the kind of knowledgeable guidance you were looking for. After visiting other dealerships, it means a lot to hear that his understanding of the vehicle stood out and helped give you confidence in your decision. And we’re happy Juan helped keep the paperwork smooth and worked with you on the extended warranty pricing. Having the details, numbers, and process all come together without unnecessary stress is exactly how we want the buying experience to feel. We’ll be sure Jalen and Juan see your kind words, and we truly appreciate you choosing us!

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad our team had the vehicle you were looking for and that you felt you received great service at a fair price. Finding the right car is important, and we’re happy we could make the process a positive one. We truly appreciate you choosing us and taking the time to share your feedback. Congratulations on your new vehicle, and enjoy every mile!

South Bay Hyundai responded

Thank you for the great feedback! We’re glad William made the recall process smooth and efficient and kept you informed along the way. It’s always nice to hear when a service visit is quick while still feeling well communicated and helpful. We appreciate you choosing South Bay Hyundai and trusting our team with your new vehicle!

South Bay Hyundai responded

Thank you for such an incredible review! We’re thrilled to hear Jeff made your new-car purchase easy, comfortable, and stress-free. His professionalism, knowledge, patience, and willingness to go the extra mile are exactly the qualities we want our customers to experience. We also appreciate you recognizing our Finance Manager. It’s great to hear the financing process was efficient and well organized while still giving you the time and information you needed. Getting the paperwork handled quickly without making you feel rushed is an important part of a great delivery experience. We’ll be sure to share your kind words with Jeff and the finance team. Congratulations on your new vehicle, and thank you for recommending us!

South Bay Hyundai responded

Thank you for sharing such thoughtful feedback about your IONIQ 5 purchase! We’re especially glad Jalen’s knowledge of the vehicle’s features stood out. When you’re comparing vehicles and dealerships, having someone who can confidently explain how everything works can make a huge difference. We’re also happy Juan made the paperwork process straightforward and took the time to walk you through your options, including the extended warranty. It’s important that customers understand what they’re considering and feel comfortable with their decisions. We’ll be sure Jalen and Juan see your kind words. Congratulations on your IONIQ 5, and thank you for choosing South Bay Hyundai!

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Jack has consistently provided you with excellent service over the years. It means a lot to know that your experiences with South Bay Hyundai have continued to be positive and that Jack has been someone you can rely on for professional, helpful support. Thank you for your continued loyalty and for choosing South Bay Hyundai. Congratulations on your new Ioniq 5, and we look forward to taking care of you for many years to come!