407 Reviews
Write a Review407 Reviews of Aj Nelson
March 17, 2021
I purchased my Mitsubishi at the Scottsdale store and was saddened to hear it had closed. But my first experience at Bell Road Mitsubishi was excellent. I went in for regularly scheduled service - AJ was fri saddened to hear it had closed. But my first experience at Bell Road Mitsubishi was excellent. I went in for regularly scheduled service - AJ was friendly over the phone and in person. Service was fast and everything was explained in detail and without BS'ing the "female driver". Thanks guys. I'll see you in the next 15k miles. =) More
March 12, 2021
Super helpful, was able to get a prioritized list of services recommended. Was super courteous and efficient, definitely will come back for future services! Thanks services recommended. Was super courteous and efficient, definitely will come back for future services! Thanks More
March 10, 2021
When Lunde went out of business, I was reluctant to drive to the "streets" from 91 Ave. What a pleasure to have my car serviced by Chet and his staff. Always pointing out recommended service, they have kept to the "streets" from 91 Ave. What a pleasure to have my car serviced by Chet and his staff. Always pointing out recommended service, they have kept my Outlander running smoothly the first 125,000 miles. More
March 08, 2021
My service team was great. Same team from when it was Mark and they always do a fantastic job. What wasn’t great was Mario, your sales person who was scouting the service room. Personal pet peeve of min Mark and they always do a fantastic job. What wasn’t great was Mario, your sales person who was scouting the service room. Personal pet peeve of mine. Never happened while it was owned by Mark. I’m a 20 year customer. Not only did he try talk me into trading in, he also didn’t wear a mask, downplayed covid. spoke about religion...should I go on? More
March 07, 2021
Excellent customer service. AJ in service is fabulous. Always gives an accurate estimate and explains what needs to be done on your repair. I have been going there for years. You are in good hands taki Always gives an accurate estimate and explains what needs to be done on your repair. I have been going there for years. You are in good hands taking your vehicle there. More
March 04, 2021
Made a Apts pretty fast got in Really fast and was in Made a Apts pretty fast got in Really fast and was in and out with a oil change in the morning and good vip package with pricing Made a Apts pretty fast got in Really fast and was in and out with a oil change in the morning and good vip package with pricing More
March 03, 2021
HelpfulNiceFriendly Best valued cars The best dealer Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy ano Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy another car from them More
Other Employees Tagged: Jamison Hill , Josh Beno, Jennifer Juaraz, Yahaira Stucky, Chris Verdugo, Adam Word
March 01, 2021
Unbelievable that they took the Direct TV out & the coffee. Boring to stare at the walls. I’ve been coming here like 25 years & always had complimentary TV & coffee machine. They even took the nice mat coffee. Boring to stare at the walls. I’ve been coming here like 25 years & always had complimentary TV & coffee machine. They even took the nice mats away!! What’s wrong with the owner of this place? I don’t feel that coziness here anymore!! More
Other Employees Tagged: Chet Stens, Chris Verdugo
February 26, 2021
Wonderful service! Thank you! the loaner was very much appreciated and the installation was within the time frame, shorter in fact! It is a real pleasure working with AJ and the service department team! appreciated and the installation was within the time frame, shorter in fact! It is a real pleasure working with AJ and the service department team! More