Aj Nelson
Aj Nelson at Bell Road Mitsubishi
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Aj Nelson | Page 39

Lead Service Advisor

Bell Road Mitsubishi

1901 E Bell Rd
Phoenix, AZ 85022

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4.9
407 Reviews
4.9

407 Reviews

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407 Reviews of Aj Nelson

March 17, 2021

Dealership Rating
Employee Rating

I purchased my Mitsubishi at the Scottsdale store and was saddened to hear it had closed. But my first experience at Bell Road Mitsubishi was excellent. I went in for regularly scheduled service - AJ was fri More

by cmlopez2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 12, 2021

Dealership Rating
Employee Rating

Super helpful, was able to get a prioritized list of services recommended. Was super courteous and efficient, definitely will come back for future services! Thanks More

by thehenshaw90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 11, 2021

Dealership Rating
Employee Rating

I went in for an oil change and I had to get some other done the manager there is always polite and friendly. Great service More

by phxcwgrl2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 10, 2021

Dealership Rating
Employee Rating

When Lunde went out of business, I was reluctant to drive to the "streets" from 91 Ave. What a pleasure to have my car serviced by Chet and his staff. Always pointing out recommended service, they have kept More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 08, 2021

Dealership Rating
Employee Rating

My service team was great. Same team from when it was Mark and they always do a fantastic job. What wasn’t great was Mario, your sales person who was scouting the service room. Personal pet peeve of min More

by MS.TASH
Recommend Dealer
No

March 07, 2021

Dealership Rating
Employee Rating

Excellent customer service. AJ in service is fabulous. Always gives an accurate estimate and explains what needs to be done on your repair. I have been going there for years. You are in good hands taki More

by OCEANBARBIE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 04, 2021

Dealership Rating
Employee Rating

Made a Apts pretty fast got in Really fast and was in Made a Apts pretty fast got in Really fast and was in and out with a oil change in the morning and good vip package with pricing More

by odell.jodi82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 03, 2021

Dealership Rating
Employee Rating

HelpfulNiceFriendly Best valued cars The best dealer Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy ano More

by alfonso490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill , Josh Beno, Jennifer Juaraz, Yahaira Stucky, Chris Verdugo, Adam Word

March 01, 2021

Dealership Rating
Employee Rating

Unbelievable that they took the Direct TV out & the coffee. Boring to stare at the walls. I’ve been coming here like 25 years & always had complimentary TV & coffee machine. They even took the nice mat More

by rwright93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chet Stens, Chris Verdugo

February 26, 2021

Dealership Rating
Employee Rating

Wonderful service! Thank you! the loaner was very much appreciated and the installation was within the time frame, shorter in fact! It is a real pleasure working with AJ and the service department team! More

by susanall2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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