Al Cochran
Al Cochran at Kenny Ross Ford

Al Cochran

Quicklane Service Advisor

Kenny Ross Ford

104 Black Hill Road
Adamsburg, PA 15611

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4.5
17 Reviews
4.5

17 Reviews

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17 Reviews of Al Cochran

September 09, 2026

Dealership Rating
Employee Rating

Great place to get your vehicle service, it was done in a fast amount of time More

by mkoontz61
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2026

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 16, 2026

Dealership Rating
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Been getting service done there for my last 3 trucks. I will never go back ever again More

by erikludwig68
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Recommend Dealer
No
Aug 28, 2026

Kenny Ross Ford responded

We regret to hear about your dissatisfaction with our service. Your feedback is crucial, and we would like to discuss this further. Please contact us at social@kennyrossford.com with your details.

August 15, 2026

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The Service department is always polite and accommodating. I have never had an issue thanks More

by hooverbb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Kelly

Aug 28, 2026

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 30, 2026

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They service my F-150 since I purchcasing it used 9 years ago. No issues. Totally satisfied with their service. More

by Larry Simmons
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Kelly

Aug 28, 2026

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 25, 2026

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Worst service ever never return very rude and very disrespectful to me and my needs also would not cover Warrenty work More

by danielgozdick
Service Price Transparency
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Recommend Dealer
No
Aug 28, 2026

Kenny Ross Ford responded

We apologize for the negative experience you had with our team. We value transparency and respect, and it's concerning to hear about your situation. Please reach out to us at social@kennyrossford.com so we can discuss this further.

July 23, 2026

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Employee Rating

I have my truck serviced at Kenny Ross Ford Adamsburg because I can trust tthem to take care of my truck and keep me safe for a reasonable price. Everyone is so friendly and considerate. Also love their More

by walnutsprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Kelly , Logan Steiner

Aug 28, 2026

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 22, 2026

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Employee Rating

This is the most I’ve ever paid for an inspection and emissions and even paying for a sticker. Somehow, I believe that you have charge way beyond the norm when it comes to inspection. The oil change, not More

by JPKDUQ
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Logan

Aug 28, 2026

Kenny Ross Ford responded

Thank you for sharing your experience. We regret that the inspection costs did not meet your expectations. Please feel free to email us at social@kennyrossford.com with your contact information so we can address your concerns directly. We value your feedback and aim to provide quality service.

July 17, 2026

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Employee Rating

Prompt and courteous service The service tech seemed very knowledgeable of my recall, and the process that was going to be done More

by lkosor
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Recommend Dealer
Yes

Other Employees Tagged: Christine Acton

Aug 28, 2026

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 27, 2026

Dealership Rating
Employee Rating

Great place excellent service no problems here would recommend to any of my family and friends More

by DENNISCOLLIN1990
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Kelly

June 14, 2026

Dealership Rating
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I always get my requested appointment time and I get good quality service at Kenny Ross. More

by JLGOOD524
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ian Kelly , Mark Ghrist, Matt Neubauer

1

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