Christine Acton
Christine Acton at Kenny Ross Ford

Christine Acton

Service Manager

Kenny Ross Ford

104 Black Hill Road
Adamsburg, PA 15611

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4.0
5 Reviews
4.0

5 Reviews

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5 Reviews of Christine Acton

October 03, 2026

Dealership Rating
Employee Rating

Automated phone system and online site are the negatives to this Service Center. Service Advisors and Technicians go above and beyond once you can get to them. More

by nedley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cochran

Oct 06, 2026

Kenny Ross Ford responded

We appreciate your review and are thrilled that our Service Advisors and Technicians impressed you. Your comments about our phone system and online site are valuable, and we're committed to enhancing these areas. Looking forward to serving you again!

September 09, 2026

Dealership Rating
Employee Rating

Great place to get your vehicle service, it was done in a fast amount of time More

by mkoontz61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 21, 2026

Dealership Rating
Employee Rating

I had a few odd hiccups with the service I needed on my Bronco. After communication about the problems and the potential cause we were able to complete the recall and warranty work. Christy the service m More

by lajenniferlacombe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Kenny Ross Ford responded

We regret the initial hiccups with your Bronco's service. It's reassuring to know Christy was able to assist you. We appreciate your patience and look forward to completing the final repair once the parts arrive.

July 25, 2026

Dealership Rating
Employee Rating

Worst service ever never return very rude and very disrespectful to me and my needs also would not cover Warrenty work More

by danielgozdick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2026

Kenny Ross Ford responded

We apologize for the negative experience you had with our team. We value transparency and respect, and it's concerning to hear about your situation. Please reach out to us at social@kennyrossford.com so we can discuss this further.

July 17, 2026

Dealership Rating
Employee Rating

Prompt and courteous service The service tech seemed very knowledgeable of my recall, and the process that was going to be done More

by lkosor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cochran

Aug 28, 2026

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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