Al Cusano
Al Cusano at Bowditch Ford

Al Cusano | Page 2

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
487 Reviews
4.6

487 Reviews

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487 Reviews of Al Cusano

September 25, 2026

Dealership Rating
Employee Rating

My appointment was great and fast. The only concern that I do have is. Every time I booked appointment to have service. One of your services person at check-in always and every time as More

by ADSMITH560
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Service Communication
Recommend Dealer
Yes

September 24, 2026

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Quick and professional, always work with the customer to make sure that they understand what if going on with their vehicle. Al understands customer satisfaction and’s their time. More

by Dee Dennard
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Recommend Dealer
Yes

September 23, 2026

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Called and made appointment for 2 Safety Recalls on my 2015 Ford F-150 PU. I was scheduled next day and both recalls were completed in 1 hour while a knowledgeable salesman provided options to upgrade to More

by calvaryhc
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Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes , Casey

September 16, 2026

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Employee Rating

Al and the crew are great. that is why I always buy from bowditch and get all my work done there since 1988 More

by cpreaganlaw
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Recommend Dealer
Yes

September 12, 2026

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Service team was great and courteous! Would definitely come back again…and I would recommend! More

by Rolli
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Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon

September 11, 2026

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Employee Rating

Quick appointment got the part I needed the next day. Price was the same as quoted More

by Karenrfs
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Recommend Dealer
Yes

September 11, 2026

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Vehicle service started early. Inspection completed with no delays. Very satisfied with service completed and service representative More

by mrbill_23601
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Recommend Dealer
Yes

September 10, 2026

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I always take my vehicle to Bowditch Ford. Al is the one I deal with and the service department goes above and beyond. I had my oil changed and tires rotated and they always top the fluids off More

by iwaitonu57
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Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes

September 05, 2026

Dealership Rating
Employee Rating

Called and made an appointment, process was east Tristan worked with to work with my schedule. Dropped my truck off for an inspection and a recall. Tristan told me when it would be completed and it was done More

by Todd
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Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon

September 04, 2026

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Employee Rating

My experience went well from start to finish, Al and Craig had it all go very smooth. Thanks to the shop Techs with there work. More

by dtorchred
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Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon, Walter Holmes , Craig Sechrist

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