Al Cusano | Page 3

Was quoted a price to do some work, and have an issue that was previously paid for, re done as the problem has shown back up. Upon pickup, the price was way higher, and the issue from previously was not that was previously paid for, re done as the problem has shown back up. Upon pickup, the price was way higher, and the issue from previously was not taken care of. I was given a bogus excuse as to why it couldn't be completed, and given no time to bring it back. They just wanted my money for this job and not to address what I previously paid to have corrected. Will not recommend, and will be taking my work somewhere else. More

by rminton030114 Verified Customer Verified Customer

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This dealership should be the standard for all other dealerships. We have always been treated as VIPs . The customer service team is outstanding!!! dealerships. We have always been treated as VIPs . The customer service team is outstanding!!! More

by STARBECCA2 Verified Customer Verified Customer

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WORST TREATMENT AND EXPERIENCE IN MY LIFE. Three and a half weeks to get my truck back with NO accountability or valid explanation why. Only for an oil change, state inspection, and a new remo Three and a half weeks to get my truck back with NO accountability or valid explanation why. Only for an oil change, state inspection, and a new remote battery. A brand new spare key/remote, which I was not made aware of and did not authorize. Mileage service was requested, which hadn't been completed. I was not going to take a chance of waiting three more weeks for completion. The "service" writer (lack thereof)- abrupt, unprofessional, rude, condescending, inconsiderate, and inconsistent with what service was needed and where my key and truck were. Paid $$$!!!!, which oil change and state inspection should've AT LEAST been written off. I just wanted to get out and never return! NEVER AGAIN!!!! More

by 4heelsnjc Verified Customer Verified Customer

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Good service. Complete work in timely manner on my vehicle. I have full confidence in the maintance crew. Complete work in timely manner on my vehicle. I have full confidence in the maintance crew. More

by maxb25crss Verified Customer Verified Customer

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It took him 5 minutes to acknowledge my presence. No questions if I have issues with my vehicle. Then he called that my vehicle is ready and I said "Thank you" and his reply was "clicked". If this ol No questions if I have issues with my vehicle. Then he called that my vehicle is ready and I said "Thank you" and his reply was "clicked". If this old man is not happy with his job, he should retire. More

by ace_usa_2000 Verified Customer Verified Customer

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Always takes great care of our vehicles, Al is always there and cares about us there and cares about us More

by RANDHSOLUTIONS Verified Customer Verified Customer

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Al is the best! We have been going to Bowditch for over 10 years & we have always had the best service from scheduling to the amazing job done by the mechanics. We have been going to Bowditch for over 10 years & we have always had the best service from scheduling to the amazing job done by the mechanics. More

by chuckantill Verified Customer Verified Customer

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Service technician Mr. Al did a great job and answered all all my concerns getting my new car serviced. Al did a great job and answered all all my concerns getting my new car serviced. More

by win7rings Verified Customer Verified Customer

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Al always takes care of my needs on our 2016 Ford Fusion, All our services were met in good time . All our services were met in good time . More

by dtorchred Verified Customer Verified Customer

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The staff took care of me. Was in and out the same day. Great service Was in and out the same day. Great service More

by Scott Verified Customer Verified Customer

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