Al Cusano | Page 3

Always honest. Never upsell. No pushing unnecessary work. Friendly staff. Vehicle is always clean after maintenance is completed. Never upsell. No pushing unnecessary work. Friendly staff. Vehicle is always clean after maintenance is completed. More

by pboland1 Verified Customer Verified Customer

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You have a team member that is pro active on All my appointments he is a very good with people and experience with customer service. Don’t know his name but in the service department. Seems he goes all appointments he is a very good with people and experience with customer service. Don’t know his name but in the service department. Seems he goes all way for your vehicle.Great job More

by jwrightdj417 Verified Customer Verified Customer

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Al is always responsive & work completed on time. The location is convenient especially after hours drop box. The location is convenient especially after hours drop box. More

by lkerns Verified Customer Verified Customer

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After trying other Ford dealerships in my area, I found it. Bowditch Ford is the best. The staff is friendly and knowledgeable and I know I am in good hands. They have proven that to me over and over aga it. Bowditch Ford is the best. The staff is friendly and knowledgeable and I know I am in good hands. They have proven that to me over and over again. Shout out and thank you to Al Cusano, Tristen Brannon, Lee Higgs, Rusty Wallace, Azia Davis, Frank Rounds, Maurice Hill,Jennifer Nolan, and Walter Holmes for always providing me the best service and always being so friendly. You all are the reason I keep coming back to Bowditch Ford. More

by SIB722 Verified Customer Verified Customer

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I have consistently received exceptional service from Bowditch Ford for an extended period. Whenever I encounter any issues or require assistance, I always rely on their expertise. Bowditch Ford for an extended period. Whenever I encounter any issues or require assistance, I always rely on their expertise. More

by RPORTER627 Verified Customer Verified Customer

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Al is great. He has always been good to me, my wife and my vehicles. Go see Al at Bowditch. He has always been good to me, my wife and my vehicles. Go see Al at Bowditch. More

by JOSEPH160 Verified Customer Verified Customer

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The service was really good and the technician changed spark plugs without any problems that was really good thanks spark plugs without any problems that was really good thanks More

by cjames58 Verified Customer Verified Customer

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Totally unsatisfactory and disappointed in the works service I received last Thursday April 16 at your dealership. This is Sunday morning and I was getting ready to take a long trip to visit my son in service I received last Thursday April 16 at your dealership. This is Sunday morning and I was getting ready to take a long trip to visit my son in North Carolina. I decided to check my oil for the first time since having the oil changed at your service department. I was totally stunned to find that the oil level the was extremely overfilled to the point of being more that double the normal level and also appeared that possibly was just never drained and 6 quarts of oil were added and/or never had the oil filer change done either since the oil appears more dirty than normal for a new oil change. I will be contacting your service department immediately Monday morning and expecting someone to arrive at my location Monday AM to take note of the situation and resolve this issue ASAP. If there is any damage to my vehicle as a result of the overfilling of the oil level I will expect it to be resolved at no cost to myself. This has caused me to cancel my trip as well which is also very unfortunate. I will be reaching out to Ford to file a formal complaint if I do not hear for someone immediately Monday for a quick resolution. More

by billdodson4 Verified Customer Verified Customer

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All electronic command models for Raptor should be reset to factory settings for new buyer to factory settings for new buyer More

by JETFIXA1 Verified Customer Verified Customer

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I have used this dealership for over 25 years and have been thoroughly pleased with their excellent service. I will continue to trust my vehicle to them. been thoroughly pleased with their excellent service. I will continue to trust my vehicle to them. More

by Gwen Bunyard Verified Customer Verified Customer

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