Al Cusano
Al Cusano at Bowditch Ford

Al Cusano | Page 30

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
424 Reviews
4.6

424 Reviews

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424 Reviews of Al Cusano

May 17, 2025

Dealership Rating
Employee Rating

My service manager, Al has always my vehicles. I have bought four different vehicles from Bowditch. He really does a great job.. More

by niece1219
Service Price Transparency
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Recommend Dealer
Yes

May 13, 2025

Dealership Rating
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Dry good customer care. Quick and well done. Would recommend for anyone's service needs. More

by Ldiaz1
Service Price Transparency
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Recommend Dealer
Yes

March 04, 2025

Dealership Rating
Employee Rating

Local. Family Owned. Great Service and Staff. Easy to get appointments through Website. Good value More

by CindyandJoe2
Service Price Transparency
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Recommend Dealer
Yes

February 14, 2025

Dealership Rating
Employee Rating

Checked in by Assistant service manager Al, very professional and helpful, great service as always. Waiting room clean and comfortable. More

by Vernon
Service Price Transparency
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Recommend Dealer
Yes

February 07, 2025

Dealership Rating
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Couldn’t be nicer or more professional. Quick and excellent service. I love the pickup and delivery option More

by d.brett3622
Service Price Transparency
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Recommend Dealer
Yes

February 07, 2025

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Easily made appointment for service, convenient to my schedule. Great, friendly service within a very reasonable amount of time. Windows between the service bays and waiting area so you can watch the ser More

by Scott
Service Price Transparency
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Recommend Dealer
Yes

January 30, 2025

Dealership Rating
Employee Rating

Service as usual was great. The only issue was with the pick-up process. It was scheduled for 8:30 am, but I did not receive a call about pick up until ~10 am and pick-up didn't More

by starnut
Service Price Transparency
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Service Time
Recommend Dealer
Yes

January 20, 2025

Dealership Rating
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Complete disappointment with my last service visit. Tristan checked me in and was great as always. It went downhill after that. A simple oil change/tire rotation took over 3 hours, even with an appoint More

by DougM757
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tristen Brannon

January 17, 2025

Dealership Rating
Employee Rating

They take care of you! ! The service is impeccable and they remember you and your car whenever you come in! More

by maureen.noden
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 13, 2025

Dealership Rating
Employee Rating

Service. ..as always fantatic. Al is the man. Friendly. Always helpful. Timely service. Never had a problem with Bowditch Ford. From buying to service...always More

by Rayatkn2
Service Price Transparency
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Recommend Dealer
Yes
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