Al Cusano
Al Cusano at Bowditch Ford

Al Cusano | Page 44

Service Advisor

Bowditch Ford

11291 Jefferson Ave
Newport News, VA 23601

4.6
439 Reviews
4.6

439 Reviews

Write a Review

439 Reviews of Al Cusano

November 24, 2023

Dealership Rating
Employee Rating

Have always received excellent service at the Bowditch Ford Dealership. Al Cusano has been great to work with solving my vehicle problems over the past 23 years. I have confidence knowing the work perform More

by fshayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2023

Bowditch Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 20, 2023

Dealership Rating
Employee Rating

They have always been accommodating to my schedule and get me in and out in a timely manner. The staff is always friendly More

by ixrayfxs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Bowditch Ford responded

Thank you for your positive review!

November 20, 2023

Dealership Rating
Employee Rating

The people at Bowditch Ford are polite, courteous, and knowledgeable with what they’re doing , I would differently recommend them for all my car’s service needs. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon

Nov 21, 2023

Bowditch Ford responded

Renee, thank you for leaving such a great review and high star rating.

September 20, 2023

Dealership Rating
Employee Rating

Fast and efficient with the best customer services. The facility is always clean and fresh smelling. More

by lovingda3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Bowditch Ford responded

Thank you for the positive review of your experience at Bowditch Ford!

September 12, 2023

Dealership Rating
Employee Rating

Always professional and timely thank you to the Bowditch team that takes good care of my vehicle More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Holmes, Amanda Price

Sep 12, 2023

Bowditch Ford responded

Thank you for your positive review, Rose!!

August 19, 2023

Dealership Rating
Employee Rating

Always takes care of me and my truck. Calls when they see something that needs fixed. Courteous and very thoughtful to share less costly ideas. Always willing to listen to me and what More

by jerrymullis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristen Brannon

Aug 22, 2023

Bowditch Ford responded

Thank you for sharing your positive experience here at Bowditch Ford!

August 04, 2023

Dealership Rating
Employee Rating

Was informed that you were a bit behind, but it didn't take long at all for my car to be serviced. Great staff. Have never had a problem with the service I received. More

by gwasserb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Bowditch Ford responded

Thank you for your positive review, gwasserb!

August 21, 2022

Dealership Rating
Employee Rating

Al Cusano's customer service was outstanding, very professional with a touch humor! He provided prompt feedback on car status and was thorough explaining service details! More

by PeterC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 02, 2022

Dealership Rating
Employee Rating

Fast and honest service. Got me back on the road for the holiday weekend. Thank you More

by HannahC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Bowditch Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

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