Dealership Experience
9 yrs, 3 mos
Industry Experience
27 yrs, 1 mo
78 Reviews
Write a Review78 Reviews of Al Duncan
October 04, 2018
Excellent customer service I'm impressed by the wonderful and courteous service I receive. Always excellent customer service with friendly staff that really care and makes sure I'm impressed by the wonderful and courteous service I receive. Always excellent customer service with friendly staff that really care and makes sure I'm completely satisfied. More
Other Employees Tagged: Jason in collision
October 02, 2018
Quick in diagnostic Technician was very informative about what he was doing and in the questions he asked to help diagnose problem with alignment. Shuttle service was als Technician was very informative about what he was doing and in the questions he asked to help diagnose problem with alignment. Shuttle service was also helpful being I lived about an hour away. More
October 02, 2018
Heater coil Thanks to Al Duncan every time I come in he always get my car in service and out of service in an nicely time I really appreciate him and his team. Thanks to Al Duncan every time I come in he always get my car in service and out of service in an nicely time I really appreciate him and his team. More
September 28, 2018
Oil change Gracias porque siempre están dispuestos a ayudarnos su servicio excelente no tengo ningún problema siempre que voy el servicio excepcional y las perdo Gracias porque siempre están dispuestos a ayudarnos su servicio excelente no tengo ningún problema siempre que voy el servicio excepcional y las perdonas muy profesionales More
Other Employees Tagged: Eugenio Sellaro
September 28, 2018
Repaired but slightly disappointed 2019 Corvette unfortunately it needed warranty work. Car was very clean when dropping of very dirty picking up. Grease on front fender, and very dirt 2019 Corvette unfortunately it needed warranty work. Car was very clean when dropping of very dirty picking up. Grease on front fender, and very dirty. More
Other Employees Tagged: Eugenio Sellaro
September 22, 2018
ABS light on Registered on line. Car in next day. They were back to us with the DX. Fixed and back to us. Service Tec very friendly and helpful. Registered on line. Car in next day. They were back to us with the DX. Fixed and back to us. Service Tec very friendly and helpful. More
Other Employees Tagged: Mark Bivins
September 21, 2018
Engine light on almost 2 years I have been bringing my vehicle to berger for almost two years with the same engine code P2097 and every time a new part and more money spent. I’m tir I have been bringing my vehicle to berger for almost two years with the same engine code P2097 and every time a new part and more money spent. I’m tired of leaving berger after paying so much money and less than 5 miles down the road engine light on again. I’m starting to think they are in it for more money. I tell the service advisor my vehicle machine is telling me code P2097 says I need a Cadillac Converter but no there machine says otherwise. Well f75k your machine. I will not be using Berger Chevrolet again for anything. More
Other Employees Tagged: Joe Christopher
September 19, 2018
Very respectful people My car has been running very well when I give an description Of what’s wrong they fix the problem with out any questions thanks guys My car has been running very well when I give an description Of what’s wrong they fix the problem with out any questions thanks guys More
September 17, 2018
Disappointed Service rep told me I had to argue warranty with agent to cover claim. That’s not my job. My job is to purchase the warranty and pay for it Service rep told me I had to argue warranty with agent to cover claim. That’s not my job. My job is to purchase the warranty and pay for it More
September 07, 2018
Service Experience I received friendly service, they were quick and I got my car back with everything done. I will continue to bring my car here as long as I have it. I received friendly service, they were quick and I got my car back with everything done. I will continue to bring my car here as long as I have it. More
Other Employees Tagged: Alex, rental cars (loaners)