Dealership Experience
11 yrs, 3 mos
Industry Experience
29 yrs, 1 mo
78 Reviews
Write a Review78 Reviews of Al Duncan
September 01, 2018
Quick Service Quick service and they were really helpful. Theylooked up my warrant information for me too. They were nice and friendly. They also offered the shuttl Quick service and they were really helpful. Theylooked up my warrant information for me too. They were nice and friendly. They also offered the shuttle to take me back to work. More
August 31, 2018
Decent service. Only 1 issue Berger service dept was good., only issue I had was it took an hour just to drop my vehicle off for service and pick up a loaner car. I felt this was Berger service dept was good., only issue I had was it took an hour just to drop my vehicle off for service and pick up a loaner car. I felt this was extremely long since most of the time was spent waiting. This process should have only taken a few minutes. More
August 31, 2018
Always great service Great people in the service center especially Al Duncan . Work is always done in a timely manner. Pricing a little high but you pay for quality work. Great people in the service center especially Al Duncan . Work is always done in a timely manner. Pricing a little high but you pay for quality work. More
August 31, 2018
Auto repairs This place is awesome! Very professional, great workers, very friendly,helpful, I wouldn’t take my anywhere else but to Berger. Good service all the w This place is awesome! Very professional, great workers, very friendly,helpful, I wouldn’t take my anywhere else but to Berger. Good service all the way around More
Other Employees Tagged: Dawn Maxwell-Small , Darin Baas, Dustin McPherson, Micaela
August 30, 2018
Great service! they were quick and efficient! Fixed the issue with my vehicle immediately, I trust their work and would not bring my car anywhere else. Al is a pleas they were quick and efficient! Fixed the issue with my vehicle immediately, I trust their work and would not bring my car anywhere else. Al is a pleasure to work with, very polite and honest! More
August 29, 2018
Always a smile and always quick! I do a 30 minute drive to get oil changes because the service is excellent, quick, and very friendly. When I schedule service done it is typically don I do a 30 minute drive to get oil changes because the service is excellent, quick, and very friendly. When I schedule service done it is typically done before the time promised. The waiting area is clean, neat and I can relax or even get work done in office cubicles they provide. More
Other Employees Tagged: Chelsea Davidson
August 21, 2018
Berger is very professional They knew what I wanted and they were straight forward with the time it would take to complete the job. everything went smooth with now hassles. They knew what I wanted and they were straight forward with the time it would take to complete the job. everything went smooth with now hassles. More
August 17, 2018
Inspección de la trica Siempre Eugenio está a la orden para poder ayudarnos y Al excelente servició al cliente estamos muy contentos y siempre es nuestra primera opción para Siempre Eugenio está a la orden para poder ayudarnos y Al excelente servició al cliente estamos muy contentos y siempre es nuestra primera opción para comprar carros con ustedes More
Other Employees Tagged: Eugenio Sellaro
August 12, 2018
Over selling on what was "needed" Attempted to add on over $300 in services. Last punch on free oil change card was denied as "it was already used" according to the computer. When a wh Attempted to add on over $300 in services. Last punch on free oil change card was denied as "it was already used" according to the computer. When a wheel alinement was required, the service rep stated that the oil change was going to be thrown in for free. Now I was told that the former service rep either lied, or I misunderstood. Regardless, I will find another place to bring my vehicles More
Other Employees Tagged: Cathy Hubbard , Joe Christopher, Heather Jensen
August 09, 2018
Very knowledgeable staff I stopped in for an oil change , I was served immediately by a pleasant girl who assisted by answering questions and suggestions. If it is like this I stopped in for an oil change , I was served immediately by a pleasant girl who assisted by answering questions and suggestions. If it is like this experience every visit , I’ll definitely return. More
Other Employees Tagged: Girls name was Vee ....excellent service member

