Al Duncan
Al Duncan at Berger Chevrolet, Inc

Al Duncan | Page 4

Service Advisor

Berger Chevrolet, Inc

2525 28th St SE
Grand Rapids, MI 49512

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rated
78 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

29 yrs, 1 mo

not yet
rated

78 Reviews

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78 Reviews of Al Duncan

September 01, 2018

Dealership Rating
Employee Rating

Quick Service Quick service and they were really helpful. Theylooked up my warrant information for me too. They were nice and friendly. They also offered the shuttl More

by LITTLE_CJ_1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 31, 2018

Dealership Rating

Decent service. Only 1 issue Berger service dept was good., only issue I had was it took an hour just to drop my vehicle off for service and pick up a loaner car. I felt this was More

by LOWELLFIRE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 31, 2018

Dealership Rating
Employee Rating

Always great service Great people in the service center especially Al Duncan . Work is always done in a timely manner. Pricing a little high but you pay for quality work. More

by JGRAU8685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 31, 2018

Dealership Rating
Employee Rating

Auto repairs This place is awesome! Very professional, great workers, very friendly,helpful, I wouldn’t take my anywhere else but to Berger. Good service all the w More

by WHOWLA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dawn Maxwell-Small , Darin Baas, Dustin McPherson, Micaela

August 30, 2018

Dealership Rating
Employee Rating

Great service! they were quick and efficient! Fixed the issue with my vehicle immediately, I trust their work and would not bring my car anywhere else. Al is a pleas More

by BRITTANYLAFREE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 29, 2018

Dealership Rating

Always a smile and always quick! I do a 30 minute drive to get oil changes because the service is excellent, quick, and very friendly. When I schedule service done it is typically don More

by kjc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Davidson

August 21, 2018

Dealership Rating
Employee Rating

Berger is very professional They knew what I wanted and they were straight forward with the time it would take to complete the job. everything went smooth with now hassles. More

by TOBEWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 17, 2018

Dealership Rating
Employee Rating

Inspección de la trica Siempre Eugenio está a la orden para poder ayudarnos y Al excelente servició al cliente estamos muy contentos y siempre es nuestra primera opción para More

by GLADISCC73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugenio Sellaro

August 12, 2018

Dealership Rating
Employee Rating

Over selling on what was "needed" Attempted to add on over $300 in services. Last punch on free oil change card was denied as "it was already used" according to the computer. When a wh More

by JGBANTJES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cathy Hubbard , Joe Christopher, Heather Jensen

August 09, 2018

Dealership Rating
Employee Rating

Very knowledgeable staff I stopped in for an oil change , I was served immediately by a pleasant girl who assisted by answering questions and suggestions. If it is like this More

by PAIRPEPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Girls name was Vee ....excellent service member

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