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Al Hoverman
614 Reviews
614 Reviews of Al Hoverman
August 31, 2019
To long of a wait I go to the dealership to get my oil changed but every time I go there I have to wait over an hour. I make an appointment and still have to wait over I go to the dealership to get my oil changed but every time I go there I have to wait over an hour. I make an appointment and still have to wait over an hour. I can’t believe that it takes that long to change oil. The people that work there are nice it just takes too long for me. Wish they could speed up the process. More
by DBALZANO5
Verified Customer
August 29, 2019
Good Service Everyone at Hawthorne Chevy has always been friendly and willing to assist with any inquiries. The service department is great and always does a good Everyone at Hawthorne Chevy has always been friendly and willing to assist with any inquiries. The service department is great and always does a good job. More
by Mike
Other Employees Tagged: Dennis Johnson, Joe Decangi, Brooke Geyer, Mike Rivera, Steve Kochan
August 22, 2019
The absolute best!!! Top to bottom, by far and away the best group of people I have ever dealt with at a dealer!! Mr Barna must take very good care of his people for them Top to bottom, by far and away the best group of people I have ever dealt with at a dealer!! Mr Barna must take very good care of his people for them to be so great and always friendly. Will go back forever!! More
by CTZ.CONSULTING
Other Employees Tagged: Joe Decangi, Brooke Geyer, Mike Rivera, Steve Kochan, John Riley, Tomiki Masso , Steve Barna
August 19, 2019
Great experience Worry free service and quality work performed. Definitely will be returning in the future for all my needs pertaining to my 2018 Chevy Tahoe LT. Worry free service and quality work performed. Definitely will be returning in the future for all my needs pertaining to my 2018 Chevy Tahoe LT. More
by ZachH
August 15, 2019
Safety Recall My daughter brought my Chevy Trax in to perform a safety recall fix. The work was started on time and done professionally. The only problem was the am My daughter brought my Chevy Trax in to perform a safety recall fix. The work was started on time and done professionally. The only problem was the amount of time it took to complete the servicing. She was told it would take about a hour to at most 1.5 hours. It wound up taking about 2.5 hours, which caused her to be late for another, important appointment. The service may have taken longer because they also did a 27 point inspection. However, if that was the case, she should have been so advised. More
by DonTB
August 15, 2019
Great service I went to chevy center in hawthorn since i give him the car the service was fast and really nice people I would say thank you everyone . I went to chevy center in hawthorn since i give him the car the service was fast and really nice people I would say thank you everyone . More
by Danny1970!
Other Employees Tagged: Joe Decangi, Brooke Geyer, Mike Rivera, Steve Kochan
August 10, 2019
Unhappy A loaner car approved by owner Steve was refused day of service. Very unhappy and looking for another dealership who will honor their word. A call eve A loaner car approved by owner Steve was refused day of service. Very unhappy and looking for another dealership who will honor their word. A call even came in to Al while i was sitting in the office saying apparently a loaner was promised to her. Everyone seemed annoyed at this and in the end they all said no to a car. More
by MANAGER.CRUNCHPARAMUS
Other Employees Tagged: Joe Decangi , Steve Barna
August 09, 2019
Expensive and unreliable Brought my car in for a recall and to replace back breaks and rotors. Upon leaving car started checking including seat and steering wheel. Took it bac Brought my car in for a recall and to replace back breaks and rotors. Upon leaving car started checking including seat and steering wheel. Took it back in only to find out that the front ones needing replacing now. This wasn’t happening prior to the visit. Doesn’t seem like a coincidence to me. Shouldn’t they have checked this the first time? Brought my car to a local mechanic who charged significantly less. More
by Buddy
Other Employees Tagged: Steve Kochan
August 09, 2019
2018 Equinox Al was a pleasure to work with very pleasant and attentive. I can’t say the same for Mike who I had to sign paperwork for another car he was very rude Al was a pleasure to work with very pleasant and attentive. I can’t say the same for Mike who I had to sign paperwork for another car he was very rude and shouldn’t be dealing with the public! More
by SKOLI51886
Other Employees Tagged: Mike Rivera
August 06, 2019
Good Experience The problem I explained was taken care of and done in a timely manner.If I experience any other problems I will not hesitate to call for service. The problem I explained was taken care of and done in a timely manner.If I experience any other problems I will not hesitate to call for service. More
by Teacher Pre-K 345
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