Al Ramos
Al Ramos at Hoffman Lexus

Al Ramos | Page 11

Finance Manager

Hoffman Lexus

750 Connecticut Blvd
East Hartford, CT 06108

4.7
324 Reviews
4.7

324 Reviews

Write a Review

324 Reviews of Al Ramos

March 07, 2017

Dealership Rating
Employee Rating

Efficient and professional Bought a previously owned car, which is always a stressful experience. The Hoffman team was professional and efficient in all the steps needed to com More

by par533
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Matt Louis

Mar 09, 2017

Hoffman Lexus responded

Hello par533, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that our team was professional, efficient and ensured the experience was as stress free as possible. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for your regularly scheduled service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 03, 2017

Dealership Rating
Employee Rating

As pleasant an experience as the first time We just purchased our second RX350 from Hoffman Lexus and were very pleased with both the low pressure and attentive service we experienced. Ethan, ou More

by ggyngell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Chodulski , Ethan Williamson

Mar 09, 2017

Hoffman Lexus responded

Hello ggyngell, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your second RX350! WE are happy to hear that Ethan patiently worked with you to find the right vehicle and options for your needs and desires. Thank you for your recommendation and we look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

Dealership Rating
Employee Rating

Lexus RX350 Great experience with Ryan and Al at Hoffman Lexus. They were very customer oriented and made the whole process go as smoothly as possible. I would li More

by JD1
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Ryan Mendez

Mar 09, 2017

Hoffman Lexus responded

Hi JD1, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new RX350! We are happy to read that Ryan and Al were very customer oriented and ensured that the entire process was as smooth as possible. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 28, 2017

Dealership Rating
Employee Rating

Great experience It was a great experience. Oren was respectful, patient, informative as he had knowledge of the cars and the brand. Al was also very informative and h More

by rosadoorl
Recommend Dealer
Yes

Other Employees Tagged: Oren Corridon

Mar 09, 2017

Hoffman Lexus responded

Hello rosadoorl, Thank you for choosing Hoffman Lexus for your vehicle service needs. We are pleased to read that Oren was respectful, patient, informative, and was knowledgeable about the brand. We are also happy to read that Al was very informative and helped you with negotiating your lease agreement. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 28, 2017

Dealership Rating
Employee Rating

Smooth transition My fourth purchase from Hoffman. The staff, as always, was efficient, courteous, and professional. Abneil Velazquez explained the process in detail, More

by kpsaundry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Chodulski , Niel Velazquez, Ethan Williamson

Mar 09, 2017

Hoffman Lexus responded

Hi kpsaundry, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your 4th vehicle! We are happy to read that Niel, Al and the staff were efficient, courteous, professional, and got you the vehicle you were interested in within your price range. Thank you for your recommendation! We look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 26, 2017

Dealership Rating
Employee Rating

Superb service If you're looking for a great experience with your car purchase, I would highly recommend Hoffman Lexus. The service they offered was superb and met e More

by ckwak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Halprin, Tom Ryan, Lorenzo the driver

Feb 27, 2017

Hoffman Lexus responded

Hello ckwak, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are pleased to read that our team was friendly, professional, courteous, and ensured that you had an exceptional experience. Thank you for your recommendation and we look forward to seeing you again at your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 25, 2017

Dealership Rating
Employee Rating

Excellent Everyone I dealt with was extremely friendly, courteous and helpful. All my questions were answered in great detail, and I was very comfortable driv More

by kastrinj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Ryan Mendez, I think it was Rebecca who explained the interior controls of the car to me. She was very pleasant.

Feb 27, 2017

Hoffman Lexus responded

Hello kastrinj, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that our team was friendly, courteous, helpful, and answered all of your questions in great detail. Thank you for your recommendation and we look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 21, 2017

Dealership Rating
Employee Rating

Happy and satisfied! I walked into the dealership knowing what I wanted for a vehicle and Karan found me exactly what I wanted. I am comfortable with the price, the car, t More

by Nutmeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karan Singh

Feb 22, 2017

Hoffman Lexus responded

Hi Nutmeg, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that Karan helped you find the exact vehicle that you wanted as well as helped you with the simonizing and extended warranty. We are here for you anytime you need us and we are dedicated to ensuring an exceptional experience at every visit. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 20, 2017

Dealership Rating
Employee Rating

My experience at Hoffman Lexus To whom it may concern: My experience at Hoffman Lexus was wonderful and nothing but the best. The greetings was friendly by everyone involved, all More

by jcorreia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Karan Singh

Feb 21, 2017

Hoffman Lexus responded

Hi jcorreia, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to learn that our team was friendly, pleasant, knowledgeable, and answered all your questions promptly and thoroughly. We are here for you anytime you need us so let us know anytime you have any further questions or service needs. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 19, 2017

Dealership Rating
Employee Rating

Excellent customer service Frank Frank followed up right away with my inquiry about a car. Sebastian was helpful & honored the price I saw for the car saving me money. Oren is an exc More

by ESBcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Chodulski , Oren Corridon

Feb 20, 2017

Hoffman Lexus responded

Hello ESBcar, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that our team was helpful, professional and ensured that you were completely satisfied with your purchase. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it is time for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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