Al Ramos
Al Ramos at Hoffman Lexus

Al Ramos | Page 10

Finance Manager

Hoffman Lexus

750 Connecticut Blvd
East Hartford, CT 06108

4.7
324 Reviews
4.7

324 Reviews

Write a Review

324 Reviews of Al Ramos

March 28, 2017

Dealership Rating
Employee Rating

Positive Buying Experience - Repeat Customer Just purchased my 3rd RX from Hoffman since 2004. Not only was Oren Corridon helpful and professional - taking the time we needed to make a decision More

by abwd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Oren Corridon, Bob DiNapoli

Mar 28, 2017

Hoffman Lexus responded

Hello abwd, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your 3rd RX! We are so pleased to read that Oren was helpful, professional, and took the time to explain the new features of the vehicle to you and that Walter and Al helped find an agreeable price and financing option. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 24, 2017

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Employee Rating

Looking for reliability, and service Bought our first Lexus in 2002, an ES300, from Hoffman Lexus. Over the next 14 years, we never had a mechanical failure and the the one time we had a More

by Flymorerc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Chodulski , Bob DiNapoli, Foy Woody Hammonds, Peter Quagliaroli, Rebecca Helprin

Mar 27, 2017

Hoffman Lexus responded

Hello Flymorerc, Thank you for continuing to choose Hoffman Lexus and congratulations on the purchase of your new Es350 and RX350! We are so pleased to read that Woody was cordial, accommodating in helping you get the vehicles that you were interested in, and that service department went out of their way to ensure that your previous vehicle was running great for the past 14 years! We look forward to seeing you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 23, 2017

Dealership Rating
Employee Rating

Amazing service! Amazing service, I was provided with the best service and given all the information I needed. Staff were friendly and were very helpful with questions More

by Jsjj205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2017

Hoffman Lexus responded

Hi Jsjj205, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to red that our team was friendly, helpful, and provided you with all the information you needed to decide which vehicle would be best to suit your needs. We appreciate you and look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 21, 2017

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Employee Rating

Honest with no pressure! I hate buying a car and walked in thinking that if I get even the slightest feel of the "car salesman" stereo-type I would walk out. Tom Ryan was a s More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Tom Ryan

Mar 21, 2017

Hoffman Lexus responded

Hello Trish, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are glad to know that Tom Ryan worked with you to get the vehicle you wanted within your price range. We look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 21, 2017

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Employee Rating

new purchase Karan, our sales person, was extremely patient and helpful in us purchasing a certified Lexus SUV. I would definitely go back to him to purchase a car More

by borea_morris_r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karan Singh, Kevin Warriner

Mar 21, 2017

Hoffman Lexus responded

Hello borea_morris_r, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new SUV! We are pleased to read that Karan was patient and helpful throughout the process. We look forward to seeing you again when you are in for your regularly scheduled maintenance. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

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Employee Rating

Lexus GS350F Sports There are dealerships that want to sell you a car to make sales goals and numbers and you have Hoffman who is truly here for their customers and their More

by brian_m_nelson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ethan Williamson

Mar 21, 2017

Hoffman Lexus responded

Hi Brian, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new GS350 F Sport! We are pleased to read that Ethan was detail oriented, professional, and knowledgeable and ensured that you were completely satisfied with your purchase. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 20, 2017

Dealership Rating
Employee Rating

Perfection from beginning to end From Bradley Hoffman, to Kevin Warriner, to Tom Ryan, to Al Ramos, I was treated with great care, and respect. It was a wonderful experience and I w More

by SHERRYGAYEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Ryan, Kevin Warriner

Mar 20, 2017

Hoffman Lexus responded

Hello SHERRYGAYEB, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that our team treated you with great care, respect, and ensured that you had an overall wonderful experience. We look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 14, 2017

Dealership Rating
Employee Rating

purchase of Rx 350 The 3 people that we dealt with were very professional and pleasant to work with. The car was ready as scheduled. We will highly recommend Hoffman Le More

by giskra
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Halprin, Niel Velazquez

Mar 16, 2017

Hoffman Lexus responded

Hi giskra, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new RX 350! We are happy to read that Rebecca, Niel, and Al were all professional, and pleasant to work with. Thank you for your recommendation and we look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 12, 2017

Dealership Rating
Employee Rating

Picked up my brand new Lexus I ran into a man driving a RX350. He gushed about the vehicle and Hoffman Lexus. He recommended Ethan Williamson and I had an appointment with Ethan t More

by Happy Camper #1
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Williamson, Rebecca Halprin

Mar 13, 2017

Hoffman Lexus responded

Hi Happy Camper #1, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that Ethan and the team were able to find you the vehicle to suit all your needs and made the entire process painless and fun! See you when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 11, 2017

Dealership Rating
Employee Rating

VERY PLEASURABLE AN OVERALL GOOD EXPERIENCE. NO PRESSURE SALES. WOULD RECOMMEND DEALERSHIP TO ANYONE.. CLEANING UP THE CAR AND TAKING CARE OF ESTHETIC PROBLEMS HAD T More

by bb41143
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Walter Pethick , Tom Ryan

Mar 13, 2017

Hoffman Lexus responded

Hi bb41143, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that our team provided you with a no-pressure experience. Thank you for your recommendation and we look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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