Al Ramos | Page 2

This dealership is definitely a TOP 5 STAR dealership, our experience was the best, Cherif Diouf the Sales Manager and his team Brittany Internet Sales, Michael Boulmona Brand Specialist, Al Ramos Busines our experience was the best, Cherif Diouf the Sales Manager and his team Brittany Internet Sales, Michael Boulmona Brand Specialist, Al Ramos Business Manager all are the best. They were kind non pushy and 100% honest. I highly recommend to anyone looking to purchase a vehicle. We purchased a 2015 IS 250 mint condition super clean car just as promised, we drove over 100 miles and was not disappointed ALL expectations have been met ! Thank you Hoffman Lexus you have new customers ! B. Fiero More

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Hoffman Lexus knows how to treat their customers. Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! More

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Daniel was terrific. He did a great job and was pleasant to work with, and he made the experience very easy He did a great job and was pleasant to work with, and he made the experience very easy More

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Bait and switch stealership and sell lemon cars that potentially can cause devastating events and crashes. I live near a school just imagine the kids. They don’t do good at painting they use nail poli potentially can cause devastating events and crashes. I live near a school just imagine the kids. They don’t do good at painting they use nail polish. Their tow company scratches new cars with no care at all. MRSP is disgusting at this stealership. They’ll make fake add-ons just to find a way to steal from you after the deal is done. Slime ball behavior. Nothing but crooks and they’ll make you pay when their junk cars break down and you can potentially lose your job just by buying their switch and bait cars. It is 100% worse if you co-sign and they were trying to destroy my credit and my family member too. Double whammy. Stay away from this stealership or you’ll be the next scam victim. More

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Our salesman Steve was very helpful and spent as much time as necessary explaining the features of the different models and all the new technology that are in vehicles today. We would also like to than time as necessary explaining the features of the different models and all the new technology that are in vehicles today. We would also like to thank the sales manger Walter, for a stress free purchase. More

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Hello, My wife and I have purchased (2) Lexus vehicles in the past nine months. I liked Hers so much that I went out and bought myself one too! Tom Ryan was our salesman, who is very knowledgeabl vehicles in the past nine months. I liked Hers so much that I went out and bought myself one too! Tom Ryan was our salesman, who is very knowledgeable and highly professional. The real test when buying a new car comes after the initial sale when the salesman takes his time and introduces you, in detail, to your new vehicle. These people at Hoffman Lexus went above and beyond our expectations and made our car purchases pleasant and enjoyable. We will definitely share our experiences with our friends and family and look forward to another purchase down the road! More

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Roy Angus’ service was subpar at best. He did not seem to want to help or communicate effectively. Not the service you’d expect from Lexus service. He did not seem to want to help or communicate effectively. Not the service you’d expect from Lexus service. More

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When I arrived at Hoffman Lexus for service Sarah Gagnon, service advisor noted that my reservation had not been communicated. She was extremely patient and accommodating and scheduled my car in for Gagnon, service advisor noted that my reservation had not been communicated. She was extremely patient and accommodating and scheduled my car in for service. Sarah listened to my concerns and clearly outlined these to the service technician. I found Sarah to be highly professional and Hoffman Lexus to provide excellent service. I certainly would recommend them. More

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Courteous,Considerate Friendly Thoughtful Kind Knowledgeable EXPLAIN CLEARLY SO YOU COULD UNDERSTAND! Punctuate and Precise Knowledgeable EXPLAIN CLEARLY SO YOU COULD UNDERSTAND! Punctuate and Precise More

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Purchased a car at this dealership on 8/5/23 and still waiting on them to have it registered. Never seen service so poor, no communication about what is happening and always voicemail before someone calls waiting on them to have it registered. Never seen service so poor, no communication about what is happening and always voicemail before someone calls back. To Date still no registration and provided them all the required information. More

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