Al Ramos | Page 9

New car purchase efficient and equitable. Did not receive as much as I would have liked for trade in but Tom Ryan was very accommodating and was knowledgable of the Lexus product. Did not receive as much as I would have liked for trade in but Tom Ryan was very accommodating and was knowledgable of the Lexus product. More

by rcallen01 Verified Customer Verified Customer

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Great auto lease experience!! As a loyal and very long time Hoffman Auto Group customer (aprox 30 years) I have always had wonderful dealings with all the people I come in contact As a loyal and very long time Hoffman Auto Group customer (aprox 30 years) I have always had wonderful dealings with all the people I come in contact with, and this time was no different than before and if possible, even more than usual. The manager and sales staff were great and, very accommodating and patient. The lease agreement was completed with no problems and the car was ready by the next morning. o After dealing with this Lexus dealership to lease or purchase 10 autos of different styles an type, I could not be more satisfied with my many experiences!!! More

by eschulman3 Verified Customer Verified Customer

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Excellent service I recommend this dealership to everyo7ne. The staff are so professional and friendly. Al ramos made it happened for us. He is so PROFESSIONAL and ha I recommend this dealership to everyo7ne. The staff are so professional and friendly. Al ramos made it happened for us. He is so PROFESSIONAL and has great customer service. I thank u guys. For all the help. More

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New RX350 Hoffman Lexus was great to do business with. Although we had differing opinions on the trade-in value of my Mercedes, they were willing to work with m Hoffman Lexus was great to do business with. Although we had differing opinions on the trade-in value of my Mercedes, they were willing to work with me to make it right. My sales person, Oren Corridon, was top-notch and extremely pleasant to deal with. Men like Oren should be running that dealership, not just selling cars. Al Ramos, in finance, was also extremely professional and great to deal with. More

by LT007 Verified Customer Verified Customer

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Car lease Ryan was very helpful to me. He made the process seamless and I appreciated all his help .we did most of the process over the phone which worked wel Ryan was very helpful to me. He made the process seamless and I appreciated all his help .we did most of the process over the phone which worked well with my schedule More

by cutchcasey Verified Customer Verified Customer

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Ten Years of Loyalty Since I bought my original Lexus in 2007 I have consistently trusted my car with Hoffman Service . All my experiences were top notch as is the enti Since I bought my original Lexus in 2007 I have consistently trusted my car with Hoffman Service . All my experiences were top notch as is the entire Service and Sales staff. After a recent accident I did not hesitate to return to Hoffman to buy another car. Cannot say enough about the level of service I received when I bought my new vehicle. Walter, Tom & Al made the entire experience for me very pleasant. Hoffman Lexus is fortunate to have employees who truly care about the customer experience. I highly recommend this dealership. Love my new ES350. Also a salute to Monica Pelletier in Service who dealt with me on my last service visit. More

by rsoov Verified Customer Verified Customer

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Great job Woody was very helpful, he suggest a couple of offers and explain it well. He spoke to his manager and got me an offer where I wanted to be. We went f Woody was very helpful, he suggest a couple of offers and explain it well. He spoke to his manager and got me an offer where I wanted to be. We went for a test drive and explained how everything works. Woody was very helpful and caring. I would refer people to him! More

by hargravesrenee Verified Customer Verified Customer

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good deal I was able to get the deal I wanted without a lot of trouble. I am very satisfied with my purchase and how it was handled. I was able to get the deal I wanted without a lot of trouble. I am very satisfied with my purchase and how it was handled. More

by mike Verified Customer Verified Customer

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Great experience all around The GM Sebastian made time for us on a very busy sales event day and we ended up buying a new car instead of the pre-owned car we had come to view. An The GM Sebastian made time for us on a very busy sales event day and we ended up buying a new car instead of the pre-owned car we had come to view. Anthony Lopez was our salesperson and was very conscientious in following up with us and keeping us apprised of each step toward taking possession of the car. Al Ramos, the business manager, was very good and gave us some excellent advice about taking advantage of the Lexus financing versus the home equity line we had planned on using. Everyone was wonderful and made the process really easy. More

by sheila.ocallaghan Verified Customer Verified Customer

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Found the car of my dreams. From the moment I walked into the dealership, I felt that the staff was especially professional, informative and courteous. The cars really sell them From the moment I walked into the dealership, I felt that the staff was especially professional, informative and courteous. The cars really sell themselves and there is no need for pushy salesmen. Woody was extremely patient and spent hours showing me all the vehicles I wanted to see. After visiting other dealerships I called while on a business trip and the staff prepared the car of my dreams. Today I met Al Ramos who worked with me to seal the deal. I am so happy to have joined the Lexus family. More

by emciard Verified Customer Verified Customer

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