Al Urena | Page 9

Me and my husband came in looking for a car and we found the car and the best salesman ever! Thanks Javier for your help! the car and the best salesman ever! Thanks Javier for your help! More

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Dealership is very nice! Paul Carmona was our sales person who was super patient and honest! I would highly recommend buying a car from here. Quick, easy, no hassle car buyin Paul Carmona was our sales person who was super patient and honest! I would highly recommend buying a car from here. Quick, easy, no hassle car buying More

by DSHELBRICK Verified Customer Verified Customer

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May 25, 2023 RJEDISON VERIFIED CUSTOMER Worst dealer ever … sold me bad car. Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced befo ever … sold me bad car. Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced before sale. Many phone users & saved locations were in the MMI data system. Many add on accessories were not initially with the car. Car had not been prepped, wash or waxed. Main key FOB did not work even after several battery changes. Dealer did not provide loaner for additional service required. Had to rent at Enterprise where I was provided an old Elantra with over 60k miles & wasn’t reimbursed for my gas nor expenses as promised. Dealer did not accept Costco Audi coupon for my new purchase. Was kept waiting for very long periods of time due to dealers neglect in preparing the car for delivery. Still waiting to hear back from general managers to return car. Stay away from this dealer … More

by RJEDISON Verified Customer Verified Customer

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Worst dealer ever … sold me bad car. Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced before sale. Many phone users Entire team was unresponsive to my calls & issues. New car was out of oil before I arrived home. Was not pre-serviced before sale. Many phone users & saved locations were in the MMI data system. Many add on accessories were not initially with the car. Car had not been prepped, wash or waxed. Main key FOB did not work even after several battery changes. Dealer did not provide loaner for additional service required. Had to rent at Enterprise where I was provided an old Elantra with over 60k miles & wasn’t reimbursed for my gas nor expenses as promised. Dealer did not accept Costco Audi coupon for my new purchase. Was kept waiting for very long periods of time due to dealers neglect in preparing the car for delivery. Still waiting to hear back from general managers to return car. Stay away from this dealer … More

by RJEDISON Verified Customer Verified Customer

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This is my third lease with Audi and this dealer made the lease trade-in experience the most pleasant. Troy and Al made the process seamless. They made sure most of paperwork was completed prior to arriving lease trade-in experience the most pleasant. Troy and Al made the process seamless. They made sure most of paperwork was completed prior to arriving at the dealership so we just had sign and drive! I love my new Q7 and this dealership was one of two that had color I wanted and put it on hold for me when the vehicle arrived. Thanks guys More

by LNSCONCEPTS1 Verified Customer Verified Customer

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Everyone at the dealership is an absolute delight to work with. Couldn’t be happier with my new vehicle or the experience I had. Thank you Audi Coral Springs! with. Couldn’t be happier with my new vehicle or the experience I had. Thank you Audi Coral Springs! More

by TARYNUTTERSTROM0 Verified Customer Verified Customer

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the team made it posible to reach my numbers, and get me thru a smooth process on getting new car, thank you thru a smooth process on getting new car, thank you More

by JORGE33 Verified Customer Verified Customer

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Excellent and efficient. Excellent time management of their personnel. They will work with you in order for you to get the best deal and your requested vehicle Excellent time management of their personnel. They will work with you in order for you to get the best deal and your requested vehicle More

by CONDIAZ1115 Verified Customer Verified Customer

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Purchased two cars from this dealership now. The entire staff is accommodating and does what they can to help. The purchase process from beginning to end is simple and quick. Stress free and no The entire staff is accommodating and does what they can to help. The purchase process from beginning to end is simple and quick. Stress free and no hassle. Completely different experience from any other dealership I’ve dealt with. Love being in the Audi family! More

by Johanna Leeman Verified Customer Verified Customer

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Excellent sales department! Murilo went above and beyond in ensuring that our car-buying experience was a good one! We have bought many Audis in the past, and this was by far th Murilo went above and beyond in ensuring that our car-buying experience was a good one! We have bought many Audis in the past, and this was by far the most pleasant experience. More

by DDEWEY100 Verified Customer Verified Customer

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