Aladdin Faruque | Page 23

It was a great experience and I felt very comfortable in the shop that afternoon the shop that afternoon More

by GOLDGMS.SD Verified Customer Verified Customer

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I fill so happy with the service I received very professional peoples and very friendly professional peoples and very friendly More

by lriveraebm Verified Customer Verified Customer

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Terrible. .. Awful communication, finance department and salesmen. This dealer can not resolve simple issues in a timely manner. .. Awful communication, finance department and salesmen. This dealer can not resolve simple issues in a timely manner. More

by WEAKLAND.CHRIS Verified Customer Verified Customer

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Post COVID has reduced the quality of this dealership! Mainly w/their availability of new vehicles. No loaners. Unwillingness to meet their customers needs w/USED vehicles. Being only concerned w/whether Mainly w/their availability of new vehicles. No loaners. Unwillingness to meet their customers needs w/USED vehicles. Being only concerned w/whether it passes inspection. None of my fluids were topped off, had (3)subpar tires that they refused to change for me. No power steering fluid. Forgot my spare tire. The wireless charger came busted & didn’t work. Windshield wiper blades, Cabin Air filters needed changing. Which I had to take off work to get it diagnosed & replaced. And to top it off, refused to even spend the $100 to replace/provide me w/the Owners Manual that was missing. I’ve been dumping small amounts of money into this truck the entire month (& a half) I had it. Only to fix minor things that I feel like they could’ve handled for their customers…especially for $60k…during a pandemic! Great vehicle. Dealership sucks! Nothing stands out about them & you could find better service anywhere! Did I mention how I still don’t have hard tags? Yeah, on my 2nd set of temporaries. Yup, their Administrative side is also slow (ie…payoff, title switch, insurance verification, registration & tags, cashback check for gap & tags, getting services on schedule, etc). Totally took the excitement of my 1st pickup experience from me. Thanks for allowing me to vent. I’m over it! More

by MRJEJ2 Verified Customer Verified Customer

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Issues with communication, documentation, and we owes. Communication was difficult throughout the entire process. I was contacted multiple times about missing documents they forgot to have me sign. Al Communication was difficult throughout the entire process. I was contacted multiple times about missing documents they forgot to have me sign. Also was supposed to have a part mailed to me after refusing to do a dealer to dealer transaction. Wanted me to drive 4 hours round trip to get a new tail light housing... really not a great look for a GM dealership. Wouldn't return to or refer this dealership. More

by WEAKLAND.CHRIS Verified Customer Verified Customer

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They showed me the truck that we came to buy and didn’t try to sell me something I didn’t want. Financing was simple and fast. try to sell me something I didn’t want. Financing was simple and fast. More

by Kellea Verified Customer Verified Customer

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Very busy dealership. They had the vehicle I wanted. Final closing and warranty purchase when we’ll. They had the vehicle I wanted. Final closing and warranty purchase when we’ll. More

by DERFLINGER3 Verified Customer Verified Customer

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Aladdin was ver pleasant and found the vehicle I wanted. Very knowledgeable about the vehicle I wanted , easy buying process. Very knowledgeable about the vehicle I wanted , easy buying process. More

by DERFLINGER3 Verified Customer Verified Customer

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The Sales and Finance Mgr did a great job accommodating my out of state purchase. my out of state purchase. More

by KJHOLMES104 Verified Customer Verified Customer

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I appreciated the friendliness of all the staff and and how straightforward they were with pricing and wrestling up the final purchase. I will recommend this place to friends and associates in the future a how straightforward they were with pricing and wrestling up the final purchase. I will recommend this place to friends and associates in the future and will certainly come back for my next purchase. Thanks! More

by mikenicholspe Verified Customer Verified Customer

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