80 Reviews
Write a Review80 Reviews of Alain Alfanso
October 04, 2024
My experience with Alain was exceptional. Very knowledgeable about the vehicle and was very personable. However, The young man that was ask by the manager to clean the vehicle interior did no Very knowledgeable about the vehicle and was very personable. However, The young man that was ask by the manager to clean the vehicle interior did not do an adequate job. I was very disappointed when I realized that this morning. More
September 29, 2024
Not pleased at all ! Service this time was a bad experience for me . No wash pressured to do more but tire rotation OK Service this time was a bad experience for me . No wash pressured to do more but tire rotation OK More
Other Employees Tagged: Les Foale, Corey Holloway, Juan Pantoja, Gus Mata , Freddy Moncada
September 04, 2024
They were very helpful, and had things done quickly. Answer any questions I had. And made sure I understand what it was that needed done. Only complaint I have was that the car wash was down. Answer any questions I had. And made sure I understand what it was that needed done. Only complaint I have was that the car wash was down. More
August 13, 2024
It was a pleasure for me to buy a car or pick up at this dealer, my family has bought 5 cars since 2023, excellent service for customers. and some of them speaks fluent Spanish too dealer, my family has bought 5 cars since 2023, excellent service for customers. and some of them speaks fluent Spanish too More
Other Employees Tagged: Les Foale, Corey Holloway, Juan Pantoja, Gus Mata , Freddy Moncada
July 27, 2024
Everyone is friendly, professional, and I trust the work that was performed. Easy to schedule service. The car always comes back clean. Thanks everyone! that was performed. Easy to schedule service. The car always comes back clean. Thanks everyone! More
Other Employees Tagged: Scott in service
June 27, 2024
Everything went smoothly and I was in and out , thank you so much 😊 for doing a great job ! so much 😊 for doing a great job ! More
Other Employees Tagged: Corey Holloway, Juan Pantoja, Gus Mata , Freddy Moncada
June 20, 2024
Appointment at 8 o’clock dropped it off was told it be an hour. Told him I would be at back by one to pick it up. Was not ready. Still in bay Had to walk back to work poor service.very disappointed, I was d hour. Told him I would be at back by one to pick it up. Was not ready. Still in bay Had to walk back to work poor service.very disappointed, I was dropped off by a friend and needed to be back to work-only Option was to walk . I couldn’t believe that they couldn’t even Wash the bugs off the windows the poorest service I’ve ever had in the past I was given a car wash pass this time. Nothing not even a clean windshield also heard others complain in the service department. Things need to be changed. More
Other Employees Tagged: Corey Holloway, Juan Pantoja, Gus Mata , Freddy Moncada
June 15, 2024
Salesperson and business person were great to work with. Business person (Ben) provided info on extended warrentys but wasn't pushy when I declined. Salesperson was responsive to my questions and requests. Business person (Ben) provided info on extended warrentys but wasn't pushy when I declined. Salesperson was responsive to my questions and requests. Did not give them 5 starts because dealership added two "accessories" with a cost of $1200 without asking and I did not find out about it until day before purchase. I think they should have been transparent about the accessories and given me the choice of whether I wanted them (I did not). More

