83 Reviews
Write a Review83 Reviews of Alain Alfanso
June 27, 2024
Everything went smoothly and I was in and out , thank you so much 😊 for doing a great job ! so much 😊 for doing a great job ! More
Other Employees Tagged: Corey Holloway, Juan Pantoja, Gus Mata , Freddy Moncada
June 20, 2024
Appointment at 8 o’clock dropped it off was told it be an hour. Told him I would be at back by one to pick it up. Was not ready. Still in bay Had to walk back to work poor service.very disappointed, I was d hour. Told him I would be at back by one to pick it up. Was not ready. Still in bay Had to walk back to work poor service.very disappointed, I was dropped off by a friend and needed to be back to work-only Option was to walk . I couldn’t believe that they couldn’t even Wash the bugs off the windows the poorest service I’ve ever had in the past I was given a car wash pass this time. Nothing not even a clean windshield also heard others complain in the service department. Things need to be changed. More
Other Employees Tagged: Corey Holloway, Juan Pantoja, Gus Mata , Freddy Moncada
June 15, 2024
Salesperson and business person were great to work with. Business person (Ben) provided info on extended warrentys but wasn't pushy when I declined. Salesperson was responsive to my questions and requests. Business person (Ben) provided info on extended warrentys but wasn't pushy when I declined. Salesperson was responsive to my questions and requests. Did not give them 5 starts because dealership added two "accessories" with a cost of $1200 without asking and I did not find out about it until day before purchase. I think they should have been transparent about the accessories and given me the choice of whether I wanted them (I did not). More
June 07, 2024
Good service and a friendly staff made my recall service a snap In a very short time a snap In a very short time More
Other Employees Tagged: Corey Holloway, Juan Pantoja, Gus Mata , Freddy Moncada
May 24, 2024
Awesome people that go out of their way to help you! Always friendly and do what ever they can to accommodate you! Always friendly and do what ever they can to accommodate you! More
Other Employees Tagged: Les Foale, Corey Holloway, Juan Pantoja, Gus Mata , Paul Carson, Freddy Moncada
May 22, 2024
I have a 2010 Prius and we are super happy with the aftermarket seat heaters. super nice to have heated seats. The only issue we had was a piece of the trim was not reinstalled and left under the seat. aftermarket seat heaters. super nice to have heated seats. The only issue we had was a piece of the trim was not reinstalled and left under the seat. Super easy for me to reinstall but expected more attention to detail. stars awarded only to submit form would not allow me to submit without reviews. I did not engage with either individual. More
Other Employees Tagged: Paul Carson
May 14, 2024
Great, it was great. That is why I have traded with Hometown five times.. it is a great dealership That is why I have traded with Hometown five times.. it is a great dealership More
Other Employees Tagged: Les Foale, Corey Holloway, Juan Pantoja, Gus Mata , Paul Carson, Freddy Moncada, Jr
May 11, 2024
The service consultants/representatives are always most courteous and usually on top of things. I do have one gripe: When I take my car for a wash, the windshield all too frequently has bug remaims still o courteous and usually on top of things. I do have one gripe: When I take my car for a wash, the windshield all too frequently has bug remaims still on it. To me, this is a huge safety error. More
May 09, 2024
Thank you! To all the staff for doing a great job and help me with my cat To all the staff for doing a great job and help me with my cat More
Other Employees Tagged: Les Foale, Corey Holloway, Juan Pantoja, Gus Mata , Paul Carson, Freddy Moncada, All the staff from services

