Alaina Ortiz

They were very on providing good experience Alaina was very good on giving us information on vehicle information very good on giving us information on vehicle information More

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Alaina helped us so much! Very sweet and knowledgeable. Very appreciative. Very helpful for sure. Very sweet and knowledgeable. Very appreciative. Very helpful for sure. More

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I felt blindsided when I got there in regards to financing. I specifically asked for my credit not to be ran because I already had my bank. They ran it anyway without telling me. I have it all docu financing. I specifically asked for my credit not to be ran because I already had my bank. They ran it anyway without telling me. I have it all documented where I was specific about that and told that would not happen. The other thing is, I was given certain numbers on text and email and when I got there it was way higher. It's unfortunate because with the job I do, my company leases 100s of vehicles at a time for our employees. This was a missed opportunity for your dealership. I will continue to check out other dealers that are more upfront and honest for my company. I then read your reviews from other customers and they had the same thing to say. More

by clebron15 Verified Customer Verified Customer

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excellent sales staff Aliana did a great job terrific sales person I would deal with her again. sales person I would deal with her again. More

by billncyd2024 Verified Customer Verified Customer

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They have a fast, efficient and very helpful staff. The showroom is very clean and the lot has many cars to choose from. The showroom is very clean and the lot has many cars to choose from. More

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The most horrible experience I’ve ever had. The finance manager was deceitful and changed the entire terms of the loan at the last second. I was to be a co-signer for my daughter. Instead the The finance manager was deceitful and changed the entire terms of the loan at the last second. I was to be a co-signer for my daughter. Instead the finance manager made me the purchaser and my daughter a co-buyer. I have an 850 credit score and did not need a co-signer. My daughter was the one purchasing the car. Not me. I’ve never witnessed so much incompetency in my life. They wouldn’t fix the wrong they created. My interest rate is ridiculously high. They lied about the entire process. I’ve purchased Nissans for over 30 years and never have I dealt with the deceitfulness l dealt with here. I am still demanding they fix what they did. This is bad business. I caution anyone who visits this dealership. The finance director Gabriel told me to go to a credit union to fix the loan. Imagine being told to go to a credit union instead of fixing what your deceitful finance did. They refuse fix what their finance. Manager did and refuse to do the right thing. More

by gfitzpat13 Verified Customer Verified Customer

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Beginning to End I had an excellent experience in purchasing a car. Alaina was very attentive and made sure that I was happy with the vehicle. I definitely recommend purchasing your next vehicle here purchasing a car. Alaina was very attentive and made sure that I was happy with the vehicle. I definitely recommend purchasing your next vehicle here. More

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Excellent service and Alaina was amazing! The deals were fantastic and I recommend Clearwater Nissan to all! Thank you, Clearwater Nissan! The deals were fantastic and I recommend Clearwater Nissan to all! Thank you, Clearwater Nissan! More

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Fantastic service, Alaina was super helpful and really efficient and made the buying experience a really pleasant one. efficient and made the buying experience a really pleasant one. More

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Very impressed with Alaina. She made the experience enjoyable. Will be glad to recommend customers in the future She made the experience enjoyable. Will be glad to recommend customers in the future More

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