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Alan Brown
Alan Brown at Five Star Chevrolet
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Alan Brown | Page 2

General Manager

Five Star Chevrolet

1735 SOUTH I-35E
Carrollton, TX 75006

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of Alan Brown

June 26, 2023

Dealership Rating
Employee Rating

I drive 85 miles to this dealership for purchases or service. Your employees are very kind and efficient. I’m always treated with respect. It’s always awesome to see happy and energetic people when they More

by bethcollingsworth
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, Brian Withem, Amanda Agosto, James Cassels, Ron Daly , My mechanic. I can’t remember his name.

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Jun 27, 2023

Five Star Chevrolet responded

Hello Beth, We take great pride in delivering exceptional customer service and ensuring that each Five Star Chevrolet customer has a positive experience at our dealership. If you have any further questions or require any assistance in the future, please don't hesitate to reach out to 972-389-6700. We want you safe and knowledgeable about your vehicle. Thank you, Chris Selbach, Service Director

June 20, 2023

Dealership Rating
Employee Rating

Great dealership and super friendly staff. Highly recommend. Worth the drive to go experience. They treat you like family. More

by wheelee2004
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sean Johnson, Amanda Agosto, James Cassels, Jeff Moore, Ron Daly, Franko Santana, Lee Nolen, Chris Selbach, Angel Agosoto

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Jun 21, 2023

Five Star Chevrolet responded

Hello wheelee2004, Thank you so much for your kind words and for taking the time to share your positive experience at Five Star Chevrolet. We are absolutely delighted to hear that you had a great experience with us! We appreciate you for recommending so many of our staff and we look forward to addressing future vehicle concerns at 972-389-6700. Take Care, Alan Brown, General Manager

May 08, 2023

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Employee Rating

Dexter (our sales representative) and General Manager (Alan Brown) provided the most remarkable experience we've ever had in purchasing a vehicle. Five Star Chevrolet has mastered the art of elite profes More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Cassels, Lee Nolen , Dexter Kellough

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May 09, 2023

Five Star Chevrolet responded

Congratulations, CB, on your purchase at Five Star Chevrolet. Customer satisfaction is a focus at our dealership and we were happy to provide a good shopping experience for you. Call on us at 972-389-6700 when you have technical or care questions. We want you to fully enjoy your new Chevrolet. Thank you for your business and kind review. Sincerely, Alan Brown, General Manager

May 08, 2023

Dealership Rating
Employee Rating

Dexter (our sales representative) and General Manager (Alan Brown) provided the most remarkable experience we've ever had in purchasing a vehicle. Five Star Chevrolet has mastered the art of elite profes More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Cassels, Lee Nolen , Dexter Kellough

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May 09, 2023

Five Star Chevrolet responded

Congratulations, CB, on your purchase at Five Star Chevrolet. Customer satisfaction is a focus at our dealership and we were happy to provide a good shopping experience for you. Call on us at 972-389-6700 when you have technical or care questions. We want you to fully enjoy your new Chevrolet. Thank you for your business and kind review. Sincerely, Alan Brown, General Manager

May 08, 2023

Dealership Rating
Employee Rating

First class establishment. Lloyd, John and Alan were all very helpful and welcoming. I’ll be back! More

by trey800hj
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, John Butler, Ron Daly

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May 09, 2023

Five Star Chevrolet responded

Congratulations, trey800hj, on your vehicle purchase at Five Star Chevrolet. Our sales team appreciates your high marks and we hope to continue hearing from you at 972-389-6700. It is our goal to provide you with the knowledge you need to fully enjoy your vehicle. Thank you for your business and review, Alan Brown, General Manager

May 08, 2023

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Employee Rating

I had a great experience with them on every detail went in great price was very helpful in all respects would highly recommend them to anybody More

by Seddie449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, Ron Daly, Giovanni Dichiara

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May 09, 2023

Five Star Chevrolet responded

Seddie449, Thank you so much for your business and recommendation. Customer satisfaction is the goal at Five Star Chevrolet. When we can be of further assistance, don't hesitate to call us at 972-389-6700. Helping you fully enjoy your new vehicle is the goal. Thanks again, Alan Brown, General Manager

May 02, 2023

Dealership Rating
Employee Rating

Lloyd Facen was outstanding to work with! True to their name, I rate them ⭐️⭐️⭐️⭐️⭐️! Great customer service too! More

by arre7413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, James Cassels, John Butler, Ron Daly, Giovanni Dichiara

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May 03, 2023

Five Star Chevrolet responded

Congratulations, arre7413, on your new vehicle from Five Star Chevrolet. Thank you for rating your shopping experience and we hope you count on us again. Let us know when we can be of service at 972-389-6700. Best Regards, Alan Brown, General Manager

April 14, 2023

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Employee Rating

Excellent purchasing experience for our 2015 Nissan Rogue. From the moment I found the car on the internet for my granddaughter, Lloyd Facen was quick to respond and took care of all of our needs. A s More

by e2ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, Jimmy Patel, Giovanni Dichiara , Matt (used cars)

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Apr 15, 2023

Five Star Chevrolet responded

Congratulations, e2prtiz, on your Five Star Chevrolet purchase. 100% customer satisfaction is important and we continue to be available for your vehicle questions at 972-389-6700. Call on us again. Thank you, Alan Brown, General Manager

March 29, 2023

Dealership Rating
Employee Rating

I really enjoy bringing my car here for service. My service advisor Amanda co tinies to go above and beyond. The other employees are very friendly and even the store manager Alan Brown is checking i More

by ErikRadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto , Luis (my technician)

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Mar 30, 2023

Five Star Chevrolet responded

Erik, We are committed to our customers at Five Star Chevrolet. Thank you for recognizing Amanda and our service center. Expect professional services every time you visit. Let us know when we will see you again at 972-389-6700. Sincerely, Alan Brown, General Manager

February 08, 2023

Dealership Rating
Employee Rating

The whole Five Star Chevrolet team, and Leo in particular, was exceptionally helpful and kind! More

by Lsherman234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Sangiovanni, Giovanni Dichiara

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Feb 09, 2023

Five Star Chevrolet responded

Lsherman234, Thanks so much for shopping at Five Star Chevrolet and for sharing your review. We want you 100% knowledgeable about your new vehicle. Stop by or call 972-389-6700 when you need our advice. Enjoy your ride! Best Regards, Alan Brown, General Manager

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