Check out Alan Cornelison's reviews on DealerRater

August 29, 2024

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The service department at Shottenkirk Acura has been awesome to work with and they perform quality work. Alan Cornelison has been my service advisor multiple times; he is honest, caring, & kind. I often awesome to work with and they perform quality work. Alan Cornelison has been my service advisor multiple times; he is honest, caring, & kind. I often worry about car service depts taking advantage of women like me that aren’t extremely knowledgeable about car parts & their service but Alan has been a wonderful asset and ally. He will tell you when a service is absolutely required vs one that could be done at a later visit. I feel confident taking my Acura to be serviced at Shottenkirk and usually don’t have to wait long during service appointments. More

by DEBRAWROBEL

Verified Customer

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Recommend Dealer

Yes

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Sep 05, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 29, 2024

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Honest, friendly service. Did not rush to make unnecessary repairs. Instead they informed me that they could not detect any issues at the time and made no repairs. Only charge Did not rush to make unnecessary repairs. Instead they informed me that they could not detect any issues at the time and made no repairs. Only charged me for diagnostic. More

by STERRELL1003

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Michael Cornelison

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Sep 05, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 28, 2024

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Everyone is always friendly, helpful, knowledgable and gets things done in a timely manner!! Appreciate Andrew, Brian and Alan!! Really appreciated the loaner too!! gets things done in a timely manner!! Appreciate Andrew, Brian and Alan!! Really appreciated the loaner too!! More

by LANETTEBASS

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Andrew Austin

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Aug 29, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 28, 2024

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Fast courteous will listen to problem and try to resolve it. Has serviced my Acura since 2003. it. Has serviced my Acura since 2003. More

by GOLGA1

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Shafer

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Aug 29, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 22, 2024

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The service department is one of the main reasons we continue to buy Acuras. This MDX makes 11 cars, vans and SUVs. continue to buy Acuras. This MDX makes 11 cars, vans and SUVs. More

by DONNIE STURGEON

Verified Customer

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Recommend Dealer

Yes

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Aug 23, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 17, 2024

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I've purchased two vehicles from this dealership, and we've always entrusted the care for them to its amazing service department. Alan is fantastic, with great knowledge of the vehicles and servicing. W we've always entrusted the care for them to its amazing service department. Alan is fantastic, with great knowledge of the vehicles and servicing. We moved out of the area, but returned to Shottenkirk for service because of Alan's kind customer service and we like this dealership. More

by SHERYL.AUTHOR

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Michael Cornelison, Brian Shafer, Kennie Conley

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Aug 19, 2024 -

Shottenkirk Acura Huntsville responded

SHERYL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 17, 2024

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Alan is the best! He goes above and beyond to communicate thoroughly and truly care about his customers. He goes above and beyond to communicate thoroughly and truly care about his customers. More

by Hannah Roden

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Cornelison

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Aug 19, 2024 -

Shottenkirk Acura Huntsville responded

Hannah, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

August 16, 2024

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Felt hopeless when they decided to not work on my vehicle just because the previous owner had aftermarket parts which was not my problem and refused to help me fix the issue. just because the previous owner had aftermarket parts which was not my problem and refused to help me fix the issue. More

by MAYRASC76

Verified Customer

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Workmanship

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Recommend Dealer

No

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Aug 17, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-670-8180 and ask for one of our managers.

August 15, 2024

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Employee Rating

I've had wonderful service at Shottenkirk Acura Huntsville. Alan has been great to work with. Huntsville. Alan has been great to work with. More

by DAHARGETT

Verified Customer

Recommend Dealer

Yes

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Aug 17, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 15, 2024

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The service department is Awesome. Your personnel is fantastic, Brian and Alan are one of the reasons I keep coming back. Your personnel is fantastic, Brian and Alan are one of the reasons I keep coming back. More

by SHARON.SHOULDERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Shafer

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Aug 17, 2024 -

Shottenkirk Acura Huntsville responded

SHARON, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Alan Cornelison | Page 16

Service Advisor

Shottenkirk Acura Huntsville

353 Reviews of Alan Cornelison

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