Alan Hannon

They were very helpful and returned my calls. Also they went above and beyond on my trade in. I would go back to them again Also they went above and beyond on my trade in. I would go back to them again More

by billings.kreitzer Verified Customer Verified Customer

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I had a wonderful service experience and was extremely grateful for the loaner car as well! grateful for the loaner car as well! More

by meaganmooreproperties Verified Customer Verified Customer

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Great service and responsiveness. Looking forward to continuing to get my car serviced in Annapolis. Looking forward to continuing to get my car serviced in Annapolis. More

by eveshaven1 Verified Customer Verified Customer

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Michael was great. No pressure. The day we went to pick it up, they found a small dent and brought it to our attention. They fixed it for us. Was nice to not feel l No pressure. The day we went to pick it up, they found a small dent and brought it to our attention. They fixed it for us. Was nice to not feel like we had to play games. More

by connorstudios Verified Customer Verified Customer

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Excellent service great customer care . Kevin Hull was totally listened to my concerns and got them fixed asap Kevin Hull was totally listened to my concerns and got them fixed asap More

by WJGUN1 Verified Customer Verified Customer

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All tens across the board! Annapolis Volvo is the only place to go. We bought an XC60 with Alan and Mike M - the two best car salesmen in Maryland. Mike will patiently show y Annapolis Volvo is the only place to go. We bought an XC60 with Alan and Mike M - the two best car salesmen in Maryland. Mike will patiently show you all the features of your new car and get it personalized for you. This dealership is very honest and never pushy. We will find our way back to Annapolis Volvo when in need of our next car. Val (Flo) and Tom More

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I bought my car from Annapolis Cars Volvo last September and was told by the sales rep who is no longer with the dealership that the tires were in good condition. As it turns out, the dealership had replace and was told by the sales rep who is no longer with the dealership that the tires were in good condition. As it turns out, the dealership had replaced one tire that must have been in especially poor condition but all of the other tires were the original ones from when the car was manufactured in 2021. I understand that the tread was at a 5 for the remaining three tirese, so passable, but the factory recommendation on AWD vehicles is to replace all tires at once. I mentioned this when I returned to the dealership earlier this month to have the tires looked at after being told by another Volvo dealership they needed to be replaced not 9 months after I purchased the vehicle. I had been picking up several nails in the tires because they were worn down. When I mentioned this to the sales manager, he ignored it, telling me my tires were fine. It wasn't until the service department found yet another nail in one of my tires while I was there that could not be plugged that he changed his mind and said they actually needed to be replaced. I asked several times if the dealership could at least cover part of the cost of the new tires as I had purchased the car fairly recently and was lied to about the tire condition. I have since went ahead and replaced all the tires on my own. I felt that in my interactions with the sales manager, I was talked over, not really listened to, he raised his voice when I disagreed with him, and then he awkwardly gave me a hug at the end of our discussion which felt very unwanted. Everything else with the car has been great but I would recommend being vigilant with the details when purchasing a pre-owned vehicle from this dealership. More

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Alan & Natalie worked tirelessly well after closing to make my husband's 1st volvo purchase as easy as mine was, 3 years ago! He's so happy with his S90... make my husband's 1st volvo purchase as easy as mine was, 3 years ago! He's so happy with his S90... More

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My salesman Christian was very helpful. The sales manager Allen was the best in helping me get the best deal. Their customer service is superb. I would definitely recommend this dealership. The sales manager Allen was the best in helping me get the best deal. Their customer service is superb. I would definitely recommend this dealership. More

by jeskiles63 Verified Customer Verified Customer

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The salesman Mike was the best car salesman that I have ever worked with! I will definitely go back here for my next car in a few years. ever worked with! I will definitely go back here for my next car in a few years. More

by dairsow Verified Customer Verified Customer

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